Verified
6/10 Okay
Ash
5 Dec, 2018
Disliked: Property conditions & facilities
Ash
Stayed 1 night in Nov 2018
Old Quarter Family Hotel
3.0 star property
The hotel restaurant serves authentic local cuisine, and nearby markets offer more flavors. The concierge team helps craft personalized adventures.
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Photo gallery for Old Quarter Family Hotel
Old Quarter Family Hotel is steps from Hoan Kiem Lake, offering comfy rooms with WiFi. Explore Hanoi Old Town Night Market and historic O Quan Chuong, then enjoy amenities like luggage storage and dry cleaning services.
Reviews
6.86.8 out of 10
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Laundry room
- Room service
- Housekeeping
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About this property
Old Quarter Family Hotel
- Hotel near Hoan Kiem Lake
- Near Hanoi Old Town Night Market, Old Quarter Family Hotel provides a terrace, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- A round-trip airport shuttle (surcharge), concierge services and tour/ticket information
- A 24-hour front desk, luggage storage and smoke-free property
- Room features
- All guest rooms at Old Quarter Family Hotel feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
- More conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Daily housekeeping, desks and phones
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Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Old Quarter Family Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Old Quarter Family Hotel?
This hotel doesn't offer parking.
What time is check-in at Old Quarter Family Hotel?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Old Quarter Family Hotel?
Checkout is at noon.
Does Old Quarter Family Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Old Quarter Family Hotel located?
Located in Old Quarter, this hotel is steps away from Ta Hien Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mile (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
10
Location
7.4
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Katriona
12 Oct, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent new hotel
This new hotel exceeded all our expectations. Spacious , well equipped rooms and helpful friendly staff. Well done. Great lively location at end of quiet laneway.
Katriona
Stayed 1 night in Oct 2018
Verified
4/10 Poor
Verified traveller
18 Dec, 2018
Disliked: Cleanliness, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Dec 2018