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Authentic Hanoi Boutique Hotel

4.0 star property
Escape to an upscale retreat where ancient culture meets modern comfort. Savor meals on-site, energize in the gym or explore vibrant markets just steps away.

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Immerse yourself in the charm of Hanoi at Authentic Hanoi Boutique Hotel. Unwind on the tranquil terrace, enjoy a meal at one of two restaurants, or get energized at the gym and 24-hour business center. Explore nearby Thang Long Water Puppet Theatre and Old Town Night Market with tour assistance from friendly staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
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Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 May 2026 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 500000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 125000 for children
  • Airport shuttle fee: VND 570000 per vehicle (one way)
  • Self-parking fee: VND 350000 per night
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Authentic Hanoi Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Authentic Hanoi Boutique Hotel ?

Self-parking is available for VND 350000 per night.

What time is check-in at Authentic Hanoi Boutique Hotel ?

Check-in begins at 2:00 PM.

What time is check-out at Authentic Hanoi Boutique Hotel ?

Checkout is at noon.

Does Authentic Hanoi Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 570000 per vehicle applies.

Where is Authentic Hanoi Boutique Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Hoan Kiem Lake. Thang Long Water Puppet Theatre and The Old Quarter Gallery are also within 5 minutes. Hanoi Railway Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 78 out of 153 reviews
Rating 8 - Good. 46 out of 153 reviews
Rating 6 - Okay. 23 out of 153 reviews
Rating 4 - Poor. 2 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

Reviews

Verified

10/10 Excellent

Hue

Liked: Cleanliness, property conditions & facilities
Love love the hotel, the staff and the location of the hotel. The breakfast menu should vary a little bit. But everything is great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
The room was exceptionally clean. However, I found the practice of combining two beds to form a queen-sized bed to be inconvenient due to the noticeable gap in the middle.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chris and Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. very friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chris and Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Staff are so friendly and helpful. Great location and beautiful rooms. I highly recommend this place.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top location and value in Hanoi.

Great location. Comfortable room. Bar and restaurant on top floor with view. Staff are friendly and helpful beyond any expectation. Highly recommended.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

Great view, great location, a lot of walking , they organised us the transportation to airport. great recommendation, view from the top and we’re gonna get a upgraded to a nicer room next time to Sandy. Thank you
Stayed 1 night in Jul 2025
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Small authentic hanoi hotel. Has aged and need aome refreshing. Nice hotel near old town. Good 3 star hotel great views from rooftop restaurants where breakfast is.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the free room upgrade and how convenient the location of this hotel was to everything. Staff were friendly and the manager, Sandy was very helpful throughout my stay. Will come back next time and definitely recommend!
Verified

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
Sandy and staff were attentive and helpful with our requests. We felt safe and welcome during our stay here. I would go back to this hotel.
Verified

10/10 Excellent

siu keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good . Service is very good. Breakfast overall is good. If provide the peanut butter that should be great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. A lot of food, shopping and sightseeing options close by. My room was very clean and quiet. The best part of the stay was the staff. They went out of their way multiple times to help me plan my trip to Sapa. I really can’t say enough about them. I would highly recommend staying here.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Wee Lian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably my 5th time at Authentic Hotel and it's always a pleasure to stay here. The facilities do have to have another facelift though. Room 804's Cotto basin is cracked and would be good to have it replaced. Other than that, Authentic is situated at the most convenient location at the Old Quarters, it is my default hotel of choice every time I visit Hanoi with my family.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the old quarter.
Verified

10/10 Excellent

Aleksanteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sandy

Manager sandy was very nice
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

ADNAN

They did not honor my room reservation. They instead put me up in adjacent hotel that had lower rates on Expedia. They rejected a refund request for the difference in Rate that I initiated with Expedia. Just not fair.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Wee Lian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a wonderful Christmas weekend at the Authentic Hanoi from Saturday 24th to Monday 26th December 2022. This is actually my 3rd time at the hotel. I was here the first time 9 years ago and subsequently I housed my parents at the hotel when they came over to visit my in-laws. For this trip I splashed on the lake view suite, and I was not disappointed. My wife loves the double wash basins and the bathtub. The hot water is sufficient and comfortable. First impressions were good. The room is large clean and well equipped. The hotel service personnel deliver excellent service throughout! The Breakfast service serves adequate western and local fare at their rooftop restaurant. My wife is very pleased with the Pho Ga. The restaurant offers a great view around the Old Quarter and Ho Hoan Kiem area. My son also loves the lake view suite and hopes to return again to the same room. I highly recommend booking the lakeside suite for a spectacular view of the city. I will definitely book Authentic Hanoi hotel again when I return to Hanoi! The shower compartment's tap head should be changed to one with a better grip as when our hands are soapy, its very hard to grab the tap head. Also it appears the soap dish no longer installed and we had to place the shower gel bottles on the floor.
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光地からのアクセスがとても良く、コスパも良かった。フライトまで荷物も預かってくれて助かった。フロントの男性やサンディの対応もすごく良く、また利用したい。
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

TETSUZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大変親切に対応して頂きました。

Sandy さんにたいへんよくして頂きました。
Stayed 1 night in Feb 2025
Verified

8/10 Good

KARINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé. Personnel sympathique. Chambre un peu petite.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

JONG HYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 랜드마크와 가깝고 일반시장, 야시장등 볼거리가 많아 위치가 아주 좋습니다. 호텔이 호수에 위치하여 스카이라운지에서 야경이 훌륭합니다.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most pleasant and comfortable hotel

The authentic Hanoi hotel is very nice and it is just in the scene viewing area which has been very convenient for taking a tour around this place.and the servants here has neen very kind of me.i used to ask sewing kit and something else to be delivered and they responded very quickly and kindly.and sure the hotel is clean and allappliances iused are functioning.it has massage and gym center also.the breakfastisalso good.i will come to here next time i visit the city with no doubt.it is worth to be here which is my best recommendation for you when you were here. And the best receptionist i should ask , they are taking their responsibility so seriously.so you could turn to them when you were this place.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

sanjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex the manager was very helpful!!
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic Hotel

Well well well. I had a great stay in Authentic Hanoi Hotel. Customer Service is out standing, Alex is always assist all customers in anytime. Location is perfect and price is reasonable. Highly recommend
Stayed 1 night in Jan 2020
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much appreciated the help and support from Mr. LEDUY THANH and other staffs
Stayed 2 nights in Jan 2020