On the beach, white sand, beach massages, beach volleyball
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Reviews of Inna Bali Beach Resort

4 out of 5
Inna Bali Beach Resort
Jalan Hang Tuah, Sanur, Denpasar, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 104 reviews" "
Rating 8 - Good. 42 out of 104 reviews" "
Rating 6 - Okay. 27 out of 104 reviews" "
Rating 4 - Poor. 9 out of 104 reviews" "
Rating 2 - Terrible. 5 out of 104 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Disliked: Property conditions & facilities
Half the hotel was knockdown or under demolition the swimming pool was not in service and we had no hot water for three days of our stay there were no hotel restaurants open or no hotel bars
Stayed 8 nights in Jul 2022

6/10 Okay

Kristine

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Situated right on the beach Close to shops, cafes. Immaculate gardens.
Stayed 2 nights in Jun 2022

8/10 Good

Indra

Stayed 3 nights in Mar 2022
Response from Deny ariawan on 4 Apr,2022
Dear Mr Indra, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2020
Response from Deny ariawan on 1 Apr,2020
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

Yvonne, Perth WA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When we booked this holiday we booked and paid for a cottage on the beach. On arrival they told us no cottages were available and we were put into a hotel room on the second floor. The curtains were dirty and the bathroom shower door was very dangerous and could not be closed. The fridge was running hot inside. My husband had to even defrost the fridge. As I was recovering from a bus accident my husband said this was not on and asked to be moved to another more acceptable room. We were placed in a larger room which was clean and in a reasonable condition. We are still very upset that we did not get the cottage that we had booked and paid for. We feel that we should at least be reimbursed for the cottage that we did not get. Would you please follow up on this matter. Note: this hotel is very tired and needs a major refurbishment. All fittings and services are very old. The water in the pools around the complex were very clean but desperately needed cleaning of the walls and floor of the pools as was growing green moss. Needs to be emptied and scrubbed. On a positive note the gardens throughout the complex were beautiful and well kept. With regards to the staff they could not do enough for you and were very friendly and obliging. Regards Stephen and Yvonne Stanley 10 Mort Street, RIVERVALE PERTH WA 6203
Stayed 15 nights in Feb 2020
Response from Deny ariawan on 13 Mar,2020
Dear Mr/s Yvonne, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I paid $35 extra per night to have Beachfront bungalow- Upon arrival reception told us we were to have the first 2 nights in 2412(NOT BEACHFRONT- Then 7 nights beachfront - Reception said it is the same room - but it was surrounded by bungalows all being renovated by a dozen or more workmen- I asked for credit and was brushed off by the manager who offered us fruit & flowers, or late checkout - I refused , only accepting a free airport drop which my driver would have done for $15 - I wanted to bring friends next year for my 80th birthday - but no when they can't be trusted to give you the room you paid extra for.
Stayed 9 nights in Feb 2020
Response from deny ariawan on 10 Mar,2020
Dear Mr/s Lorraine Anne Steward, Warmest greetings from Inna Bali Beach Resort. On behalf of Management of Inna Bali Beach Resort, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Resort. Your sincerely, Management

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Good location. Close to the Lembongan ferry.
Stayed 1 night in Feb 2020
Response from Deny ariawan on 9 Mar,2020
Dear Mr/s Judy, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is currently upgrading and definitely a lot of work has gone into there upgrades. They are still working at making it a great resort which I’m really happy to return to.
Stayed 15 nights in Feb 2020
Response from Deny ariawan on 27 Feb,2020
Dear Mr/s Chris, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

2/10 Terrible

Ronald

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not what we paid for.
Didn't get what we booked, paid for beach front room and got the back room overlooking a fence.The Place is going through major renovations and a lot of the beach front rooms around their pool have been gutted. We asked for our money back and they refused.They moved us to the Inna Bali beach garden next door.They gave us a garden view room that was worth $30 a night lest then we paid for at the Inna Bali Beach resort. Tried to contact Hotels.com/Expedia and the number was disconnected,had no choice but to stay.The Room was clean (very tired), the A/C didn't work and breakfast was poor.
Stayed 4 nights in Feb 2020
Response from Deny ariawan on 24 Feb,2020
Dear Mr/s Ronald, Warmest greetings from Inna Bali Beach Resort. On behalf of Management of Inna Bali Beach Resort, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Resort. Your sincerely, Management

6/10 Okay

IGAAsriMekawati, Japan

Travelled with family
the bed Linen - Good Foods - Breakfast - Good Hot Shower - Soso..
Stayed 4 nights in Jan 2020
Response from Deny ariawan on 25 Jan,2020
Dear Mr/s I GAA Sri M, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

GuidoSchenkhuiz, West Covina, CA, USA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Like: beach and shop/restaurant access. Park-like setting. Breakfast location and its most wonderful staff! Improvement needed: bungalows are not quite up-to-date. Floors in 2116 had several yellow-ish spots. The right-hand table lamp had a dangerous short circuit. 2117 had Floor tile chinks. Bath tub too. Not enough sockets for phone te-charging. Patio’s could stand brighter lamps, so that guests can read or play cards outside.
Stayed 9 nights in Jan 2020
Response from Deny ariawan on 23 Jan,2020
Dear Mr/s Guido, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Front desk were not very helpful. Our first room stunk of mold.
Stayed 5 nights in Oct 2019
Response from Deny ariawan on 13 Jan,2020
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. On behalf of Management of Inna Bali Beach Resort, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Resort. Your sincerely, Management

8/10 Good

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sanur relax holiday
Very nice stay in the bungalows. Breakfast was very good, nice open ambient. The facilities need definitely an update, specially the bathrooms and the pool area, even those nearby from the other facilities we were entitled to use could have a make over. SPA was nice as well. In sum, for families with kids a good choice.
Stayed 7 nights in Dec 2019
Response from Deny ariawan on 28 Dec,2019
Dear Mr/s Christopher, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The gardens are nice and rooms ok. However it is let down by the pool areas and the beach which is very unclean. Other hotels clean the beach area on a daily basis
Stayed 25 nights in Oct 2019
Response from Deny ariawan on 27 Nov,2019
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

rella

Liked: Cleanliness, staff & service
single holiday
Stayed 7 nights in Nov 2019
Response from Deny ariawan on 26 Nov,2019
Dear Mr/s Rella, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

Jennie

Great Location
The hotel is currently renovating 20 or so of its Superior Cottages. The hotel advised by email on the day of arrival that our requested cottage was not available. Unfortunately on arrival after nearly 20 hours travelling we were allocated a very low standard alternative cottage with no storage space and only a bed in the cottage and it was also very dirty and, we had to fight very hard for a better quality cottage. That said the hotel has lovely grounds, great swimming and is right on the beach.
Stayed 22 nights in Oct 2019
Response from Deny ariawan on 19 Nov,2019
Dear Mr/s Jennie, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

4/10 Poor

Nancy, Victoria

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The grounds are lovely but Our cottage was in very poor condition.
Stayed 1 night in Nov 2019
Response from Deny ariawan on 16 Nov,2019
Dear Mr/s Nancy, Warmest greetings from Inna Bali Beach Resort. On behalf of Management of Inna Bali Beach Resort, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Resort. Your sincerely, Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok so we have stayed there 4 times now and previously used pool bar etc. We stay 4 nights it is great value in the Resort good air con comfy bed hot shower but the property is old but clean always pleasant staff breakfast ok love the location and price suits us who have been to Bali more times than i can count and just want a break
Stayed 4 nights in Sep 2019
Response from Deny ariawan on 16 Sept,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great part of Sanur however the cottage we stayed is was very dated, worn out & on the verge of unsatisfactory. It just needs updating, the grounds are just beautiful & peaceful. We’ve stayed at Inna Grand several times just for quuck over nighters or during transfers. Breakfast very ordinary & not as good as past years
Stayed 1 night in Sep 2019
Response from Deny ariawan on 3 Sept,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Right by the beach but quite a walk into the centre of Sanur. I had a problem with the aircon leaking but I couldn’t fault the response - it was fixed immediately. The staff were very helpful and friendly. Breakfast was pretty good but other meals could have been better. Not much choice of Indonesian dishes which was disappointing but great if you like pizza!
Stayed 11 nights in Aug 2019
Response from Deny ariawan on 4 Sept,2019
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great QUIET place to stay
Great place to stay friendly staff short walk down the beach to many restaurants and bars
Stayed 8 nights in Aug 2019
Response from Deny ariawan on 27 Aug,2019
Dear Mr/s Chris, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,lovely staff, good pool, Need better variety at breakfast, otherwise great!!
Stayed 6 nights in Aug 2019
Response from Deny ariawan on 26 Aug,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the cottages 2303 great position. The rooms are quite dated and basic but was clean and everything worked well. Comfy beds, good shower and great air Con. we stayed for 4 weeks and this was our 11time staying in the cottages. The staff at this hotel are just amazing they can not do enough for you. This is one of the reasons we keep going back along with the hotel being in a fantastic location right on the beach. The grounds of the hotel are beautiful and haven’t changed in 30 years of visiting !! The rooms could do with an upgrade but for the price they are fine.
Stayed 26 nights in Jul 2019
Response from deny ariawan on 16 Aug,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice open space - a change in Bali! Great, friendly staff. Excellent breakfast buffet and restaurant by the sea. Bathrooms need some TLC - a bit of bleach and elbow grease might do the job. Towels are clean but no longer white, rather a light grey from use.
Stayed 3 nights in Aug 2019
Response from deny ariawan on 6 Aug,2019
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

2/10 Terrible

Sundous

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from deny ariawan on 5 Aug,2019
Dear Mr/s Sundous, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The setting of the individual villas with own outdoor space was fantastic. Food was good. Bathrooms were rather dated - but clean. No safe in room.
Stayed 9 nights in Jul 2019
Response from Deny ariawan on 23 Jul,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying in the cottsges amongst beautiful landscape gardens. So serene. I only stay here each year i visit Sanur. Always have a great time. Thanks Inna Grand.
Stayed 2 nights in Jun 2019
Response from deny ariawan on 8 Jul,2019
Dear Sir/Madam. Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

E, Sydney

Liked: Cleanliness, property conditions & facilities
Old school red brick bungalows, inside was like walking into Nana's house. The doors connecting my room to a neighbouring bungalow was unlocked. The customer service at reception wasn't great, seemed like an effort for the gent to serve us. I was given a breakfast voucher upon check in, only to be told by the women at the warung the next day it wasn't valid and I'd have to pay. Went to the pool at 530pm, asked for a towel so I could have a quick dip -told that it closes 6pm and to use another pool 'over there'. Older demographic of people staying here. Whilst this place isnt bad, it's not great. Close to the beach markets.
Stayed 1 night in Jun 2019
Response from Deny ariawan on 2 Jul,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, management

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019
Response from Deny ariawan on 24 Jun,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to beach,easy walking to other areas,good resturants,friendly staff
Stayed 10 nights in Jun 2019
Response from deny ariawan on 14 Jun,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Stu

Liked: Cleanliness, staff & service
Good location. Friendly helpful staff. Property has got run down and needs some TLC. Great breakfast.
Stayed 2 nights in Jun 2019
Response from Management on 14 Jun,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

4/10 Poor

Rick

Liked: Room comfort
Disliked: Staff & service
Seitch and bait
They treated us very poorly and even though we ordered room for three adults they gave us a room for two adults. For an xtra 40$us they put in another bed. The place is run down and needs work. The laundry service was ridiculously over priced with add ons. Do not stay here. There are a lot better choices!
Stayed 2 nights in Jun 2019
Response from Deny ariawan on 11 Jun,2019
Dear Mr/s Rick, Warmest greetings from Inna Bali Beach Resort. On behalf of Management of Inna Bali Beach Resort, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Resort. Your sincerely, Management

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Good: - The location is amazing. - The staff are amazing. - Comfortable bed. The "Not so good": Our "Superior" cottage room looked more rundown than the name suggested and the bathroom had a bad sewage smell for our entire stay.
Stayed 7 nights in May 2019
Response from Deny ariawan on 6 Jun,2019
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019
Response from deny ariawan on 21 May,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, MANAGEMENT

8/10 Good

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities for families with pools, restaurants, and access to the beach. No need to leave the resort unless keen to go shopping/ sightseeing.
Stayed 2 nights in Apr 2019
Response from Deny Ariawan on 8 May,2019
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
A bit dated.
A bit dated, needs an upgrade and paths need resurfacing. Lovely breakfast included, polite staff.
Stayed 2 nights in Apr 2019
Response from Deny ariawan on 30 Apr,2019
Dear Mr/s Linda, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The resort has well kept grounds and the beach location is great. Unfortunately that’s where it ends.
Stayed 9 nights in Apr 2019
Response from deny ariawan on 20 Apr,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget accommodation. the grounds were well maintained and staff are friendly. Rooms are old and need renovations but this is a budget resort that has villas.
Stayed 6 nights in Mar 2019
Response from deny ariawan on 3 Apr,2019
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All is nice except that the aircon seem to be not cold but we didn't get the staff to rectify though... Overall is ok
Stayed 4 nights in Mar 2019
Response from deny ariawan on 31 Mar,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
A little run down but altogether very pleasant. The staff were excellent throughout. My only gripe was that were not enough power outlets for modern travel.
Stayed 7 nights in Mar 2019
Response from deny ariawan on 28 Mar,2019
Dear Sir/madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2019
Response from deny ariawan on 1 Apr,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Naomi, Darwin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautifull gardens, excellent food. Great location and great value for money. However property can do with some renovations.
Stayed 5 nights in Mar 2019
Response from deny ariawan on 15 Mar,2019
Dear Mr/s Naomi, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic sea view
Nice resort. Excellent sea view. Very charming and mesmerising. Very high quality of services Room was pretty cleaned We are very happy overall quality of services. We will come again
Stayed 4 nights in Mar 2019
Response from deny ariawan on 13 Mar,2019
Dear Mr/s Arman, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Close to beach and markets. Expensive if eat or drink in the resort.
Stayed 2 nights in Mar 2019
Response from Deny ariawan on 13 Mar,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from deny ariawan on 1 Apr,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Very pretty setting, but bathrooms urgently need renovating and food is overpriced (quality is acceptable, but not worth the price the hotel are charging for it)
Stayed 7 nights in Feb 2019
Response from Deny ariawan on 11 Feb,2019
Dear Sir/Madam., Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, room comfort
Too many bugs. Air conditioner on all the time and noisy.
Stayed 2 nights in Jan 2019
Response from Deny ariawan on 31 Jan,2019
Dear Mr/s Paul. Warmest greetings from Inna Bali Beach Resort. On behalf of Management of Inna Bali Beach Resort, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Resort. Your sincerely, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and peaceful but close to everything . Booked short notice but no problem
Stayed 4 nights in Jan 2019
Response from deny ariawan on 22 Jan,2019
Dear Sir/Madam, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. Look forward to the privilege of serving you in the near future. Your sincerely, Management

6/10 Okay

Kylie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our first room was old, dirty and very run down. We had a used bandaid on the very high ceiling, explanation was there may have been a hole and they used it to stop vermin?? The floors were dirty, holes in walls and a very grimy bathroom. When they saw our initial review with Expedia from checkin, we were offered an upgrade. The new room was better, still very run down and cleanliness was quite poor. The upgrade gave us a beach view and a hairdryer..... not happy, especially as the price we paid would have got a nicer resort three doors down. Would not recommend if you rate cleanliness as a high priority. We will not stay there again and we visit Bali very often. One positive we’re the gardens, very clearly maintained. This hotel needs some serious refurbishing.
Stayed 2 nights in Jan 2019
Response from Deny ariawan on 14 Jan,2019
Dear Mr/s Kylie. Warmest greetings from Inna Bali Beach Resort. On behalf of Management of Inna Bali Beach Resort, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us. Your reviews have been well noted and we have instructed all departments concerned to pay more attention of your advice. All over again thank you very much for your kind attention and understanding and we look forward to the privilege of serving you at Inna Bali Beach Resort. Your sincerely, Management

6/10 Okay

Abhideep

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great cottages, run down inside
Beautiful cottages with green space around each, right next to the Beach. A little run down from the inside and needs a major upgrade to be a great property. I guess, at this price, hard to expect more. We stayed here because our flight was cancelled and this was the only thing available that was not in areas with heavy traffic. The cottage is nice from the outside and nice sitout area overlooking the green space around the cottages. The beach is right there which is nice, but the pool etc needs an upgrade and so do the rooms, especially the mattresses.
Stayed 1 night in Dec 2018
Response from Deny ariawan on 3 Jan,2019
Dear Mr/s Abhideep, Warmest greetings from Inna Bali Beach Resort. Thank you very much for your recent stay at Inna Bali Beach Resort and indeed for your comment. We are sorry that our standard of some products have not been fully refurbished. However, your reviews have been well noted and put into our first priority to be accomplished. Look forward to the privilege of serving you in the near future. Your sincerely, Management