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Reviews of OYO 401 The Frog Homestay Sanur

2 out of 5
OYO 401 The Frog Homestay Sanur
Gg. IV No.4, Sanur, Denpasar Selatan, Denpasar, Bali

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware..Paid ...refused stay and left without help
I booked this accommodation on hotels.com Paid for taxi to get to my accommodation. Accommodation said they are not with hotels.com. Accommodation refused my stay I was alone without transport in a strange country with nowhere to sleepfor 3 nights. Very stressful and hotels.com would not help me I already paid for the accommodation and hotels.com has not refunded me
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the home stay.
Stayed 8 nights in Nov 2019
Response from Joey on 9 Dec,2019
Charmed to see you loved our services, Have a pleasant day ahead Regards, Joey