I reserved the hotel 5 minutes before I showed up. They were extremely accommodating and gave me a beautiful room right away. The room was clean, smelled fresh, and had no problems whatsoever. The breakfast was good and unlimited. There were eggs, bacon, rice, bread, fruits, tea, and coffee. The facility is beautiful. My room was on top of a restaurant that played live music on some nights so I had to sleep with earplugs. The only inconvenience is that the traffic from the street can be heard from the room. Nevertheless, I loved this place so much that I extended my stay several times and even cancelled other hotel reservations because I was really happy with this place. Even though they had my room reserved for another person, when I decided to extend my stay, they accommodated me and left me in the same room. The beach is a 3 minute walk from the hotel and is really clean and calm. There are several good restaurants nearby as this hotel is on a very popular street in Sanur. It also a 5 minute walk from a market where you can get delicious and cheap local food. I also had several friends reserve a room at the last minute and the staff was extremely accommodating. The day of my departure, they kept my luggages locked in a room after I checked out, so that I may enjoy the beach the last day. Overall, I was extremely satisfied with the service, cleanliness, service, and condition of the room and facilities. I will definitely stay at this hotel again.