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"I not satisfied with the room cleaning due to skipping changing sheets with charging money. Skipping changing sheets with some discounts makes sense. "

"Staff is friendly and attentive, if I had a question or request I never had to look far or even wait for a response. Property is clean, beautiful space, station and convenience close by and free shuttle bus to nearest major station. Breakfast Buffett is also recommended!"

"Their location in Tokyo and their exceptional service is why it’s my favorite Tokyo hotel. Conveniently situated near Ikebukuro station, there are a variety of eating options."

"Hotel room is small but they have made it comfortable and has all the necessary amenities. The hotel is very clean and near the Yamanote line. "

"It is very close to stations. There are a lot of restaurants and convenient stores close by. "

"We traveled with 80 year old Seniors. This hotel was ideal because they could walk directly into the Sunshine City Mall for dining, shopping, and activities such as the Observatory and aquarium. They also enjoyed the park outside the hotel. The breakfast buffet was excellent. The rooms were larger than typical Japanese hotels. Out rooms in the 28th floor had great views of Tokyo."

"Beautiful hotel and garden with lovely staff. One of the nicest hotels I've stayed in. "

"Kind personnel, Clean place and a great location "

"The only small thing was maybe need more staff that can speak English,"