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"The staff were lovely The public toilets were very smelly. The rooms needed tlc especially bathrooms Horrendously uncomfortable bed and pillows. Strong smell of cleaning fluid"

"Good value for money"

"Amazing"

"It’s on the road to the lake, just outside Ambleside Our room was clean and well appointed. There are no reception staff - but very clear instructions regarding access to the property are sent to you before arrival and further information is provided in the room. We were here for one night and it was ideal for our short stay. "

"The room was lovely and spacious. There was no view outbof the window as the hotel is being extended. The staff were helpful and did everything they could to make our stay as pleasant and comfortable as they could. Helen and Chloe were particularly good and always made us feel welcome. "

"Lovely stay! Room was luxurious and comfortable, spa facilities were incredible, food was good everything you need!"

"Very friendly helpful staff Food was good Good value weekend"

"Excellent check in staff, but found all staff polite and friendly. Nothing was to much trouble for them. We had a lake view and had been pre informed of the scaffolding outside our window, it did block the view but not too much. Unfortunately the very misty morning put paid to any view but obviously that’s nature. Would definitely return "

"Lovely hotel and spa in a convenient location"