Outdoor pool, pool umbrellas, pool loungers

Reviews of Dorsett Gold Coast

4.5 out of 5
Dorsett Gold Coast
5 The Darling Avenue, Broadbeach, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 715 out of 1227 reviews" "
Rating 8 - Good. 290 out of 1227 reviews" "
Rating 6 - Okay. 122 out of 1227 reviews" "
Rating 4 - Poor. 64 out of 1227 reviews" "
Rating 2 - Terrible. 36 out of 1227 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Zac Graham on 30 Apr,2024
Good Morning Josiane,Thank you so much for your fantastic review - this means so much to us! We look forward to welcoming you back again to the Dorsett Gold Coast soon.Until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Josiane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service staff all enthusiastic and friendly
Stayed 4 nights in Apr 2024
Response from Zac Graham on 30 Apr,2024
Good Morning Josiane,Thank you so much for your perfect review, and for your amazing acknowledgement of the team here at the Dorsett Gold Coast! This means so much to us.We hope to see you back, for many more amazing experiences.Until next time, please stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a wonderful time when staying at the Dorsett.
Stayed 2 nights in Apr 2024
Response from Zac Graham on 30 Apr,2024
Good Morning Justin,Thank you so much for your fantastic review of your recent stay with us here at the Dorsett Gold Coast! We are so glad that we continue to be able to welcome you back for wonderful experiences, and hope to look after you for many more amazing stays in the future.Until next time, please stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Zac Graham on 30 Apr,2024
Good Morning Craig,Thank you so much for your fantastic review! We are so happy to know that you loved your recent stay with us here at the Dorsett Gold Coast, and hope to be able to welcome you back again soon.Until next time, stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Zac Graham on 30 Apr,2024
Good Morning Terri,Thank you so much for your fantastic review! We are so happy to know that you enjoyed your recent stay with us, and hope to see you again many times in the future.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. We were blown away. We obviously under paid for this hotel. Win!
Stayed 1 night in Apr 2024
Response from Hannah Kennish on 26 Apr,2024
Dear Travis,Thank you for your wonderful review! We're delighted to hear that you were impressed with your stay at our hotel. Your satisfaction is our priority, and we're glad to have exceeded your expectations. Should your travels bring you back to the area, we look forward to welcoming you again for another exceptional experience.Warm regards,Hannah KennishOperations Manager

10/10 Excellent

Ethan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Parking is expensive. The windows were not clean prior to our arrival. Otherwise, we had a very pleasant stay.
Stayed 3 nights in Apr 2024
Response from Hannah Kennish on 26 Apr,2024
Dear Ethan,Thank you for sharing your feedback with us. We're pleased to hear that you had a very pleasant stay overall. Regarding parking expenses, we've found that our rates are comparable and competitive with those offered in the local area.We apologize for any inconvenience caused by the cleanliness of the windows upon your arrival and assure you that we'll address this with our housekeeping team.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Hannah KennishOperations Manager

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dorsett is vibrant, fresh and clean being only two years old. It forms part of a redevelopment of the very established former Conrad Jupiter's hotel casino. Now The Star Hotel Casino. I would say the new cluster of buildings works on a individual basis. But the the carpark is a mish mash and amalgamation of all the different offerings the overall site represents and it can be overwhelming and confusing to know where to park. It's a free for all. So I feel parking should be allocated to visitors for better control.
Stayed 1 night in Apr 2024
Response from Hannah Kennish on 26 Apr,2024
Dear Garth,Thank you for sharing your experience with us. We're delighted to hear that you found The Dorsett to be vibrant, fresh, and clean. Your feedback regarding the parking situation is valuable. While we don't provide on-site parking, we do offer discounted parking at Star Grand. However, please note that the parking process is managed independently, and we appreciate your understanding in this matter.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Hannah KennishOperations Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic property, great location
Stayed 1 night in Apr 2024
Response from Hannah Kennish on 26 Apr,2024
Dear Mark,Thank you for sharing your experience with us.We're thrilled to hear that you enjoyed your stay and found our property to be in a great location. Providing memorable experiences for our guests is our top priority, and we're glad we could meet your expectations.We look forward to welcoming you back for another visit in the future.Best regards,Hannah KennishOperations Manager

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean , well priced !
Stayed 1 night in Apr 2024
Response from Zac Graham on 18 Apr,2024
Good Afternoon Matthew,Thank you so much for your amazing review! We are so thrilled that you enjoyed your experience with us, and that you found the Dorsett Gold Coast to be conveniently located, clean, and value for money!We hope to see you back in the near future, for another fantastic experience.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Good

Virginie, yandina creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Our room was beautiful and clean. Staff are very friendly and helpful. Little things like free water bottles and a teddy bear for our daughter on arrival made a huge positive impact on us.
Stayed 4 nights in Apr 2024
Response from Zac Graham on 18 Apr,2024
Good Afternoon Virginie,Thank you so much for your great review! We are so happy to read that you enjoyed your stay with us, and that you had such memorable interactions with our friendly team members on arrival.We hope to see you and your family back for many more return visits. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Kayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Zac Graham on 18 Apr,2024
Good Afternoon Kayle,Thank you for your fantastic review! We are so thrilled that you enjoyed your recent stay with us, and hope to see you back at the Dorsett Gold Coast again soon.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Pool, food, staff where all really good we will definitely be back. Stayed for 9 nights loved every bit of it
Stayed 9 nights in Apr 2024
Response from Zac Graham on 12 Apr,2024
Good Morning Dean,Thank you so much for your fantastic review! We are so glad that you enjoyed your 9-night stay with us, and hope to be able to welcome you back for many more amazing experiences in the future.Until next time, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Crusaders

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were accommodating to our request, and the room was very nice.
Stayed 1 night in Apr 2024
Response from Zac Graham on 11 Apr,2024
Good Afternoon Crusaders,Thank you so much for your perfect 5/5 review! We are so thrilled that you had such a positive stay, and that you found our team to be super accommodating and friendly.We hope to see you back again soon, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Albert

Stayed 6 nights in Apr 2024
Response from Zac Graham on 30 Apr,2024
Good Morning Albert,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your stay with us, and hope to see you again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Good

Christopher

Stayed 1 night in Apr 2024
Response from Zac Graham on 30 Apr,2024
Good Morning Christopher,Thank you for your review! We are so glad that you enjoyed your recent experience with us, and hope to see you back again soon.Until next time, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Nikki, Wodonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Apr 2024
Response from Zac Graham on 9 Apr,2024
Good Afternoon Nikki,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your recent stay with us here at the Dorsett Gold Coast, and can't wait to welcome you back for many more amazing experiences in the future.Until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Lilac

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service, great breakfast Good value for money
Stayed 1 night in Apr 2024
Response from Zac Graham on 8 Apr,2024
Good Morning Lilac,Thank you so much for your fantastic review! We are so glad that you enjoyed our beautiful hotel, our amazing guest service, the breakfast at Harvest Buffet, and the overall value for money offered here at the Dorsett Gold Coast.We hope to see you back again soon. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 Okay

Sam

Disliked: Property conditions & facilities
Nice new hotel. Unfortunately not a real full service hotel as in shadow of the Star which isn't much either. Hard to fathom paying extra for a corner room and having NO chair or seat in the room at all. Mirror was also dirty which was disappointing.
Response from Zac Graham on 5 Apr,2024
Good Morning Sam,Thank you for your review of your recent stay with us here at the Dorsett Gold Coast! We do apologise that you did not enjoy our select-service business model, nor enjoyed the beautiful views afforded by our floor-to-ceiling windows in our amazing Balcony and Panoramic room categories.We do apologise for the cleanliness issue that you have raised, and have shared this with our Housekeeping Manager for review.We do sincerely hope that we have the opportunity to welcome you back in the future, for an elevated experience. Until then, please stay safe and take care.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, attention to detail and a comfortable feeling 5 star feeling all the way
Stayed 2 nights in Apr 2024
Response from Zac Graham on 5 Apr,2024
Good Afternoon Veronica,Thank you very much for your amazing 5/5 review! We are so thrilled that you enjoyed your recent stay with us, and hope to see you back in the future for many more amazing experiences.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

MOHAMAD JAMAL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at the Dorsett Hotel Gold Coast. Great staff and accommodation I highly recommend the Dorsett.
Stayed 1 night in Apr 2024
Response from Zac Graham on 5 Apr,2024
Good Afternoon Mohamad,Thank you very much for your perfect review! We are so glad that you had such a pleasurable stay with us, and sincerely appreciate your advocacy of the Dorsett Gold Coast.We look forward to welcoming you back for many more amazing stays in the future.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Antoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice pool - relaxing
Stayed 3 nights in Mar 2024
Response from Zac Graham on 3 Apr,2024
Good Afternoon Antoni,Thank you so much for your amazing review! We are so glad that you enjoyed your recent stay with us, particularly our fantastic location on Broadbeach Island, and the beautiful Isoletto Pool Club on Level #6.We hope to see you back, enjoying this beautiful space once again, sometime soon. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Jan 2024
Response from Zac Graham on 1 Apr,2024
Good Afternoon Luke,Thank you very much for your fantastic review! We are so glad that you enjoyed a lovely stay with us, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2024
Response from Zac Graham on 1 Apr,2024
Good Morning Cameron,Thank you so much for your great review of your recent stay with us! We are so glad that you enjoyed, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Aimee, West End

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless, everything is considered from the chocolate and water bottles on arrival to the automatic sensors in the room. Will definitely be back.
Stayed 1 night in Mar 2024
Response from Zac Graham on 1 Apr,2024
Good Morning Aimee,Thank you very much for your amazing review! We are so glad that you enjoyed your recent stay with us, and appreciated the little touches including the chocolates on arrival, and the automatic sensors in our hotel rooms.We can't wait to welcome you back for another seamless stay in the future. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Good

Helmut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I felt was missing was a Chair in the room. Otherwise we had an enjoyable stay
Stayed 3 nights in Mar 2024
Response from Hannah Kennish on 28 Mar,2024
Dear Helmut,Thank you for taking the time to leave a review.We're delighted to hear that you had an enjoyable stay with us. Your feedback regarding the chair in the room is noted, and we'll certainly consider it as we continue to enhance our guests' experience.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is 5 star but the breakfast is cafeteria style, which is fine but it’s doesn’t match the 5 star hotel. The Uber drivers struggle to find the hotel due to the construction.
Stayed 3 nights in Mar 2024
Response from Hannah Kennish on 28 Mar,2024
Dear Sally,Thank you for sharing your feedback.We're glad to hear that you found our hotel to be up to a 5-star standard. Regarding your observations about breakfast style and accessibility, we appreciate your insights. We also offer an elevated dining experience in our Executive Lounge at an additional cost, which provides a more refined setting for guests seeking a premium breakfast option.We hope to have the chance to welcome you back for another pleasant stay soon.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

4/10 Poor

Sean

Travelled with family
Liked: Cleanliness
Found the whole experience very impersonal, no extras in the room, robe, mini bar, shame as just stayed in hotel indigo in Sydney and they had all the personal touches
Stayed 2 nights in Mar 2024
Response from Hannah Kennish on 28 Mar,2024
Dear Sean,Thank you for sharing your experience with us.We've noted your feedback regarding the amenities in your room. We'll take this into consideration as we continue to improve our services.If you have any further comments or if there's anything specific you'd like to discuss, please don't hesitate to contact us directly.We appreciate your input and hope to have the chance to welcome you back for a more enjoyable stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hannah Kennish on 28 Mar,2024
Dear Michelle,Thank you for sharing your feedback with us.We're thrilled to hear that you had a wonderful experience during your stay at Dorsett Gold Coast. Your satisfaction is our priority, and we're delighted that we were able to meet your expectations.We look forward to welcoming you back for another excellent stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Excellent

Boon Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of dining options around the hotel. Easy access to the beach and Pacific Fair. Staff were helpful and the hotel facilities is pretty new which add to the enjoyment of the trip. The pool layout, direction is top notch. We spend plenty of time in the pool.
Stayed 2 nights in Mar 2024
Response from Zac Graham on 22 Mar,2024
Good Morning Boon Wei,Thank you so much for your amazing review of your recent stay with us here at the Dorsett Gold Coast! We are so glad that you enjoyed your stay with us, and that there were so many aspects that were highlights for you. You are absolutely right, our Isoletto Pool Club is definitely top notch!We look forward to welcoming you back in the future, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stays at the Dorsett, lovely Hotel and so close to a lot of restaurants and clubs.
Stayed 1 night in Mar 2024
Response from Zac Graham on 15 Mar,2024
Good Afternoon Lisa,Thank you so much for your amazing 5/5 review! We are so glad that you enjoyed your stay with us, and that you enjoy our convenient location on Broadbeach Island - so close to everything!We hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 Okay

Jake

Liked: Cleanliness, staff & service
Pay extras. Stay at star.
Stayed 1 night in Mar 2024
Response from Zac Graham on 13 Mar,2024
Good Morning Jake,Thank you for your review. We do regret that you did not overly enjoy your stay with us, and do hope that we will have an opportunity to welcome you back in the future so that we may deliver on an elevated experience next time.Warmest Regards,Zac and the Dorsett Gold Coast

10/10 Excellent

Stuart, MacKay Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely position close to everything
Stayed 3 nights in Mar 2024
Response from Zac Graham on 13 Mar,2024
Good Morning Stuart,Thank you very much for your perfect 5/5 review! We are so thankful for you sharing your experience, and loved that you enjoyed our super convenient location on Broadbeach Island.We do sincerely hope that we can welcome you back in the near future, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Charmaine, Baulkham Hills

Stayed 1 night in Feb 2024
Response from Hannah on 28 Mar,2024
Dear Charmaine,Thank you for your wonderful feedback.We're delighted to hear that you had a great experience during your recent stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further comments or need assistance in the future, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Warm regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Excellent

Anto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED EVERYTHING, it’s perfect Definitely coming back again!!!!
Stayed 2 nights in Feb 2024
Response from Zac Graham on 29 Feb,2024
Good Afternoon Anto,Thank you so much for your perfect 5/5 review! We are so glad that you loved everything, and we cannot wait to welcome you back for many more future stays.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Good

YANEZ

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Zac Graham on 29 Feb,2024
Good Afternoon Yanez,Thank you very much for your great review! We are so glad that you enjoyed your stay, and cannot wait to welcome you back in the future.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and new, very convenient for all The Star Casino has to offer. Good value for money.
Stayed 4 nights in Feb 2024
Response from Zac Graham on 29 Feb,2024
Good Afternoon Lloyd,Thank you very much for your amazing 5/5 review! We are so glad that you enjoyed your stay with us, and cannot wait to welcome you back again soon for another fantastic experience.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Avani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Zac Graham on 23 Feb,2024
Good Morning Avani,Thank you so much for your perfect 5/5 review! We are so incredibly thankful. We loved that you enjoyed your stay so much, and hope to see you back again soon.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Good

Suzanne Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had no drawer space although there was plenty of hanging space.
Stayed 5 nights in Feb 2024
Response from Zac Graham on 23 Feb,2024
Good Morning Suzanne Elizabeth,Thank you very much for your great review of your recent stay with us here at the Dorsett Gold Coast. We are glad that you enjoyed most aspects of your stay, and apologise that you did not enjoy our limited drawer space, located underneath the luggage rack.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance from the beach and restaurants. Can’t wait to come back!!
Stayed 2 nights in Feb 2024
Response from Zac Graham on 29 Feb,2024
Good Afternoon Bradley,Thank you so much for your perfect 5/5 review! We are so happy to see that you enjoyed our fabulous location on Broadbeach Island, and that you are already looking forward to a return trip!We hope to see you back again soon, but until then, please stay safe and take care.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Good

Benjamin

Stayed 1 night in Feb 2024
Response from Hannah Kennish on 23 Mar,2024
Dear Benjamin,Thank you for your feedback. We're glad to see that you had a positive experience with us. If there are any areas where you feel we could improve, please don't hesitate to share your feedback with us. We value your input and hope to welcome you back for an even better experience in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service and location
Stayed 1 night in Feb 2024
Response from Zac Graham on 23 Feb,2024
Good Morning David,Thank you so much for your amazing review of your recent experience with us! We are so glad that you enjoyed the food, service, and location, and hope to see you back again soon for another fantastic stay.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Zac Graham on 23 Feb,2024
Good Morning Leanne,Thank you so much for your perfect 5/5 review - wow, we are so incredibly thankful! We are so happy to know that you enjoyed your recent stay, and hope to see you back again in the near future.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was clean. Great location, surrounded by restaurants and within walking distance to pacific fair. The only downfall about this place is - no one picks up their phone ie reception, room service. Gym is located inside the casino
Stayed 1 night in Feb 2024
Response from Zac Graham on 15 Feb,2024
Good Afternoon Helen,Thank you so much for your great review of your recent stay with us here at the Dorsett Gold Coast! We are so glad to hear that you enjoyed so many aspects of your stay, and apologise for the issues that you experienced with our responsiveness on the phones. We are currently investigating this with our IT team, and hope to have this resolved very soon.We hope to see you back again for another great stay in the near future!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Ke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful front desk staff
Stayed 2 nights in Feb 2024
Response from Zac Graham on 13 Feb,2024
Good Morning Ke,Thank you so much for your amazing 5/5 review! We loved seeing that the wonderful team on the Reception desk were a highlight of your stay.We hope to see you back again soon, but until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Zac Graham on 10 Feb,2024
Good Afternoon Luke,Thank you very much for your perfect 5/5 review! We are so glad that you enjoyed your stay with us, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, very clean and tidy. With a great outlook of the pool and into Broadbeach
Stayed 2 nights in Dec 2023
Response from Zac Graham on 6 Feb,2024
Good Afternoon Daniel,Thank you so much for your perfect 5/5 review! We are so glad that you enjoyed your stay, and that you enjoyed the cleanliness and outlook here at the Dorsett Gold Coast.We look forward to welcoming you back in the near future, for another seamless stay!Until then, stay safe and take care.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Excellent

Rodney

Stayed 1 night in Jan 2024
Response from Hannah Kennish on 23 Mar,2024
Dear Rodney,Thank you for your excellent rating on Wotif. We're thrilled to see that you had a fantastic experience with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

8/10 Good

Joanna

Stayed 1 night in Jan 2024
Response from Hannah Kennish on 23 Mar,2024
Dear Joanna,Thank you for your feedback. We're pleased to hear that you had a positive experience during your stay with us. If there are any areas where you feel we could improve to earn that extra star next time, please don't hesitate to share your thoughts. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, beautiful. Maybe the only thing is more restaurant options inside the hotel
Stayed 4 nights in Jan 2024
Response from Zac Graham on 30 Jan,2024
Good Morning Martin,Thank you so much for your amazing 5/5 review! We are so glad that you loved your stay with us here at the Dorsett Gold Coast, and hope to see you back again soon. Did you know that as part of our agreement with The Star Gold Coast, you can room charge from any of the restaurants or bars at The Star? This opens up the restaurant options considerably! Would absolutely recommend either Cucina Vivo, Kiyomi, or Nineteen at the Star when you are next able to visit. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team