Outdoor pool

Reviews of Amerin Hotel Johor Bahru

4 out of 5
Amerin Hotel Johor Bahru
No. 35, Persisiran Perling 1, Taman Perling, Johor Bahru, Johor

Reviews

7.8

Good

Rating 10 - Excellent. 162 out of 642 reviews" "
Rating 8 - Good. 316 out of 642 reviews" "
Rating 6 - Okay. 108 out of 642 reviews" "
Rating 4 - Poor. 39 out of 642 reviews" "
Rating 2 - Terrible. 17 out of 642 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Tina, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a short staycation and the satay is quite nice at the coffeeshop within a walking distance.
Stayed 3 nights in Mar 2024

8/10 Good

saraz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) There are many flies at the lobby seating area (been here 3x and the condition still the same, hope the management can step up on the pest control) 2) There are no glass cup in the toilet for brushing teeth. 3) There should be a toilet mat / extra towel to be placed on the toilet floor as it is very slippery when coming out of the shower area. 4) The aircon have sound when the blade is moving up and down. Have to turn the blade off so that we are able to sleep. After all, the stay is good and comfortable. Affordable price compared to other hotels with breakfast. The staffs are friendly. Highly recommend! :)
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023

6/10 Okay

Goh

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Better Housekeeping Required!
1st check-into Silver Suite room discover a dead cockcoach on floor near the bed, poor housekeeping! Silver Suite room build for wheelchair/handicap for easy access into toilet nothing special, no hand towel, only 1 wall hook to hang clothes, no closet in room to hang clothes only a clothes railing mounted 4 inches out from wall, fabric chair too stained to sit/use, 1 of the window latch faulty cannot close fully, 1 ceramic cup with deep stain not replaced. Breakfast spread fair nothing to rave about since included into room rate.
Stayed 2 nights in Nov 2023

6/10 Okay

Sioh Boon

Travelled with family
Limited good food restaurants around the areas
Stayed 1 night in Dec 2023

4/10 Poor

Keng Chuen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, advice not to try. Checkin with broken door lick waste 1.5 hour asking the front desk guy to check and only replacing the lock and aircon leak with tv no internet connection and wifi is suck n nor secure, need to use own wifi. Frontdesk staff not even apologize but give an impatient and face and without even suggest to replace a better room. Lobby of the floor not even aircon. Very dusty and dirty place. Traffic is not convenient and wasted a lot of time on waiting for grab. Not recommended to stay.
Stayed 1 night in Dec 2023

2/10 Terrible

CHANDRAVATHANY

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom floor was clogged. And the filth was coming out. Why on earth does this hotel has a four ⭐ rating?? Disgusting. Never ever again will I stay here.

2/10 Terrible

MANICKAM

Travelled with family
Disliked: Cleanliness, staff & service
Breakfast horrible not much variety like other hotels l stayed
Stayed 2 nights in Nov 2023

2/10 Terrible

Jeremiah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Patchy paintwork, cracked silicon in toilets, dirty bedsheets, footprints on carpet. Will never come back even if it’s free
Stayed 1 night in Nov 2023

2/10 Terrible

Nazneen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It needs some caring..
We stayed in a room which had peeling water marked walls. The white bedsheets were of a greyish tint. The windows were dirty. The wifi as our previous stays was bad. I had to leave my room door open to be connected. The hotel leaves several ironing boards out in the hallway and I used it to place my laptop on it to do my work right there in the hallway. The hotel rooms have deteriorated over the years. It badly needs refurbishment or rather a total make over. The chair in the room is also stained. The only reason we stayed there was because it was my childhood neighbourhood and I have lots memories there. Regrettably it was the worst stay we had in Amerin over the years. Please make it better.
Stayed 1 night in Oct 2023

10/10 Excellent

Claresta

Stayed 1 night in Sep 2023

4/10 Poor

THUAN CHONG, TAIPING

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Roslin

Good for one night stay
Hotel is rated as a 4 star hotel but looks more like a 3 star hotel. Checked-in was reasonably ok. A deposit of RM100 is to be paid during check-in. Tge deposit will be refunded upon check-out. Room is small and space us good for 2 persons. All basic needs like toiletries, coffee & tea making facilities, hair dryer, room slippers & safe box are available. Bed was ok but the pillows were uncomfortable. I had neck pain the next morning. Room came with free breakfast. The breakfast spread was average. Food was average nothing special. Parking is free for hotel tenants.
Stayed 1 night in Jul 2023

10/10 Excellent

shifa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed sheet was full of dust with stain. Seem long time no one stay. The overall room condition was bad and old.
Stayed 1 night in Jun 2023

10/10 Excellent

Mohd

Stayed 3 nights in Jun 2023

6/10 Okay

Noel

Travelled with partner
Liked: Property conditions & facilities
Service was okay. Cleanliness can be improved.
Stayed 1 night in Jun 2023

8/10 Good

Hsiao Han

Business traveller
Liked: Cleanliness, staff & service
The building wasn't really new, but beds and bathrooms are clean. Breakfast buffet is not too bad, having western, chinese and locals food. The location is convenient, easy to get Grab. There's live band performing during our stay on the 17th rooftop and we can hear them from our room on the 7th floor, but it ends before 12am. Air-conditioner is strong as well. Staff are friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

jayashelan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Lim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Reached at 10.30pm. Given room quickly. Room was dilapidated. Lock was spoilt, management sent maintenance guy up at 10.45pm. Lock device was changed (screws and all) by 11pm. Air condition was dripping with previous user's condensation water? Walls were chipped. Masking tape pieces were still left on beautiful painting on wall above bed. Carpet felt dirty and dusty. Room windows were left open prior to us arriving at the property. Hair found on bed and countertop (assuming from previous guest?) Shower had chipped and missing pieces. Stains on bedsheets and pillowcases. Many questions that we were too tired to ask at 11pm. Not worth the price we paid. Definitely not a 4-star hotel. Management should review their rating and maintain hotel appropriately. From my experience is a budget hotel at best.
Stayed 1 night in Apr 2023

8/10 Good

Suzannah

Travelled with family and small children
The property looks like it was not really maintained compared to the last time I was here. However for a boutique hotel, its acceptable and the stay was ok.
Stayed 1 night in Mar 2023

2/10 Terrible

Kunal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel to stay ...very dirty
We have been very upset with hotel as we book this hotel based on 4 start and hoping for good service and clean room etc. I will rate this hotel not even 1 star. All bedding was very dirty and not even washed. Hotel floor lobby was very dirty and run down carpet and full of smoke and cigrette smell. All staff was not very help full and even our room phone was not working. I will request hotels.com to remove from their list.
Stayed 2 nights in Feb 2023

10/10 Excellent

PECK HORNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and quiet

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I flip over the cup in the room, inside is dirty. Could be previous guest make a simple wash and flip over and room attendant didn't check? The others is good.
Stayed 2 nights in Nov 2022

4/10 Poor

E J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
B**LS**T 4 star RATING
4 Star Hotel? In your dreams. I hate being ripped off and when a Hotel has dirty uneven carpet floors, mismatched painted walls an unkempt entry it is not 4 Star. A towel was the only linen in the bathroom, no bathmat, hand towels or washer. I could go on stating I had Gastro right after breakfast but what is the point when obviously there are no checks or balances in Hotel Ratings so nothing I have written will have anything done about it.
Stayed 2 nights in Nov 2022

8/10 Good

Kuan Meng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Stayed 1 night in Nov 2022

8/10 Good

SOON MING

Stayed 2 nights in Oct 2022

8/10 Good

MOU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last min booking
It was a very last min booking. I literally booked the room when I parked in the hotel car park. Took about 10 mins for the hotel to get my booking from Hotels.com. Check-in was alright. The room was ok. The bed sheet was dirty. Had some blood stain and mud on it. Asked the reception to get a new bed sheet and pillow case, the new one wasn't that clean either. As we were very tired, we didn't ask again. Overall it was fine.
Stayed 1 night in Sep 2022

8/10 Good

Airul Mohsit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
The hotel was not what i expected. The building looks rundown, but the room was great. Comfy bed, cold aircon, hot shower.
Stayed 2 nights in Aug 2022

8/10 Good

Neng

Stayed 2 nights in Aug 2022

2/10 Terrible

Gary

Disliked: Staff & service, property conditions & facilities, room comfort
The room are not same ass you view from the apps pictures . The hotel service counter staff are not friendly.
Stayed 1 night in Aug 2022

8/10 Good

Lydia

Stayed 2 nights in Jun 2022

8/10 Good

Herni

Stayed 1 night in May 2022

8/10 Good

Muhammad Amirul Haikal Bin Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic Location
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible old and dirty old hotel
First the hotel is DISHONEST, on the website they put they have the room type i booked but when im there, they said the room that i booked were just booked away by another customer and left us to choose a twin bed room or downgrade our room for a double bed. I paid for a much higher price room but ask me to downgrade, will you be happy with it? Left with no choice we continued with the twin bed. The next horror is the room condition, aircon was dripping water, lights were dim, room is smelly with a sweat smell, and to our HORROR, THE BEDS AND PILLOWS HAVE SHOES MARKINGS. I am 100% sure they did not change the sheets or pillow casing after each customers stay here. This is the first time i booked a 4 stars $100 hotel room but actually looks like a 2 stars and below $30 hotel room. Usually you will see push carts collecting dirty bedsheets and changing new ones, i have not seen any here. Its covid period and they are so LAZY to even do that to ensure cleanliness and hygiene. Everywhere is so dirty it looks like its not cleaned at alll. Will never ever come back to this place and urge everyone to avoid at all cost unless you want to stay in an uncomfortable and dirty place.
Stayed 1 night in Apr 2022

2/10 Terrible

Christine

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have no idea how it’s rated a 4-star. Paid almost $300 for a night in their Amerin suite but was horrified at the condition of it. The exterior of the hotel was bad enough but the state of the room is horrid. The surfaces were not cleaned, dust and grime everywhere and moulds were growing on the wooden door. The carpet was dirty and the metal details (sinks etc.) are rusty. The washer in the suite was very gross. At this point, I doubt they gave us new bedsheets. Given the price, this is definitely a ripoff. Location is bad as well, food at the “Skyview rooftop” was bad; the singer sounded like her soul has left her body. Seriously, don’t ever waste your money here.
Stayed 1 night in Mar 2022

10/10 Excellent

omar

Stayed 1 night in Feb 2022

6/10 Okay

Agnes, Petaling Jaya

Travelled with partner
Liked: Staff & service
The whole hotel’s carpet smells funny, there’s no room slippers, air-conditioner in the room is very weak, takes very long to cool down from room temperature, internet not secured, bath towel was torn.
Stayed 1 night in Feb 2022

6/10 Okay

Akmal Farhan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed was not comfortable.. breakfast is okies
Stayed 2 nights in Jan 2022

10/10 Excellent

chien yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

Lim

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Panela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

TEH

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good to stay
Hotel near lot food restaurants with walk distance. Near to KFC Giants . Breakfast very good especially rending chicken.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Check in
Check in was very slow. Maybe the checking in system and process should be revised or revisit. Printer needs to be serviced or replaced. Breakfast was not fully ready when came down. Short of staffs in all areas of hotel.
Stayed 1 night in Oct 2021

4/10 Poor

Victor

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not as good as the photos shown
Stayed 2 nights in Oct 2021

8/10 Good

Leong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Tee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

6/10 Okay

Danny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The condition is below average and a bit run down, old and not well maintained even its only operated for 4 years.
Stayed 1 night in Dec 2020

6/10 Okay

Wong

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2020