Great staff. Clean, historical property. Solid dining options.
Great location. Got our money's worth.
Good location and good value - as long as it is not a beach hotel you are after.
As guests of Hotel Jen, we were able to use the facilities at Golden Sands Shangri-la at Batu Ferringhi. They even have a free shuttle bus to take people between the properties. That was a positive surprise!
like a good location. Don't like: a cabinet to hang clothes rosy smell in room 1724.
Rooftop bar is the best, the waiter is very good. The breakfast was great, lots of choices.
Well situated hotel, ideal for a short visit
Maintenance personnel attended to complaints of the rooms promptly. Breakfast quality below our expectation. Overall my family satisfied the stay .
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