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Reviews of Quinara Al Safir Resort

2.5 out of 5
Quinara Al Safir Resort
Lot 29295 Jalan Tok Jembal, Kuala Nerus, Kuala Terengganu, Terengganu

Reviews

6.0
Rating 10 - Excellent. 7 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 16 out of 67 reviews" "
Rating 4 - Poor. 17 out of 67 reviews" "
Rating 2 - Terrible. 10 out of 67 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aziah

Stayed 1 night in Feb 2024

2/10 Terrible

Norshamzaimie

Stayed 1 night in Nov 2021

8/10 Good

Rahana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

RUBAIAH ADAWIAH

Stayed 1 night in Aug 2020

4/10 Poor

Jasni

Stayed 2 nights in Aug 2020

8/10 Good

Dr.H.Haffis, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good overall. Nice room, nice staff and good service. However, I’m a bit dissapointed that when I book the room it was breakfast included that my rate plan price is inclusive with breakfast. But they only gave me a $2 coupon for a meal of 4 pax. The cafe only have 2 menu and they are served cold.
Stayed 1 night in Aug 2020

6/10 Okay

Zakir

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

2/10 Terrible

Thiruchandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth for Money
The facility very bad. Water heater not working. Rest room not able to lock. Breakfast too bad and cleanliness not well manage. Lack of staff & experiences handling the request. Not worth for money spend. The staff said want to provide discount for water heater not working but not sure how to refund as we book online.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Need more improve especially on facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
1. Room makeover was not done on 2nd day. 🙁 2. Water heater was not working but able to fix it after complain. 😐 3. Air-cond was noisy. 😩 4. Pillows were not hotel standard. 😣 5. Pool is big enough. 😊 6. Breakfast menu consider good (only nasi dagang). 😋 7. Parking was spacious. 😉 Overall satisfied.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Comfortable but the facilities need to be improved..There is syill lacking in facilities and services
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
very good place to bring the children.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Child swim pool
Stayed 1 night in Sep 2019

6/10 Okay

Nurin, Pinggiran Putra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing special about this property, below average, poor maintanance
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing is unique, it is normal hotel.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Envirolment n view very nice
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Not in good condition
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I'm check in a bit late at 11 pm. Once I'm enter the room there are cockroach everywhere in the room even on the bed with unpleasant smell. I must get rid of it before bring in my kids. The mattress is OK but the bedsheet got stain. Shower head is broken but luckily the water heater is working perfectly only the water pressure is so bad. Door lock looks unsecured too. This hotel provide huge swimming pool area (water park) It's so pack with people as this hotel allows outsider to use this facility by paying the entrance fee. What a bad experience by staying to this hotel. If I have a chance to stay here.. Definitely is No
Stayed 2 nights in Aug 2019

6/10 Okay

Hafifah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sometimes water is cut off and there is cockroaches in the room. But the staff is quite friendly aand fast.
Stayed 1 night in Aug 2019

6/10 Okay

Anonymous

Travelled with partner
As expected it is just typical resort in the west coast of Peninsular Malaysia. Lack of staff to do the housekeeping.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
their delicious nasi dagang and big pool
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a pleasant stay
Theres a freaking cockroach in our room!! The room smell weird and lots of dust under the bed like it wasnt been sweep in a really longgggg time. The toilet smell bad too and I think the ventilator doesnt work properly. The breakfast is delicious but the service is terrible. The table is not being clean immediately right after the guests finished eating. We have to clean the table ourselves in order to eat. And it took them forever to refill the food. I think they dont have enough staffs. They are nowhere to be seen during our breakfast. Im glad we only stay for one night. But the pool is clean and spacious. We love the pool and our kids enjoy it very much. But to come here to stay for a second time? Maybe not..
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is quite spacious with large bed
Stayed 2 nights in Feb 2019

4/10 Poor

Eddy, Puchong

Disliked: Cleanliness, staff & service, property conditions & facilities
My conclusion is not recommended to stay with family.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tempat yg cantik cuma perlu letakkan tempat sangkut tuala didlm bilik famiy room
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended. Dirty!!!
Dirty room with cockroach. Breakfast is bad and dining area condition is not well kept. Not worth for the price stay.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good condition
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort yg cantik
Stayed 2 nights in Dec 2018

4/10 Poor

Norasyikin, Klang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not well maintained.We had ants on the bed!The room was supposed to be carpeted but it was not.The toilets' floor was dirty despite big toilet.And it cannot be locked!Last stay for me but if you want large pool then this is the place.
Stayed 2 nights in Dec 2018

6/10 Okay

Syaza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

4/10 Poor

Shikin, N.9

Liked: Property conditions & facilities, room comfort
Need more staff to attend during check in time. We arrive around 5pm already, upon checking at counter was notified that room is not ready yet. I'm a bit dissapointed. During that time there are few other families that had been waiting almost hour due to reason "room is not yet ready". I took the chance to ask the staff to allow kids to go to the pool first while waiting for the room, coz that's the main reason i booked this hotel. we manage to get the room almost 6pm and luckily the room is ok for us. the pool is nice but it will close at 12noon to 3pm. so it's very limited time to enjoy.
Stayed 1 night in Aug 2018

10/10 Excellent

treck, besut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, nice staff, delicious food....excellent pool !!!!
Stayed 1 night in Aug 2018

2/10 Terrible

Akif, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean
Very good for family vacation with kids also bcouse this hotel have large swimming pool for kids & baby. Nice hotel resort
Stayed 1 night in Mar 2018

10/10 Excellent

Mohd idris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

4/10 Poor

Affendi, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not enough facilities
-Room for family (4 person) but the facilities and breakfast included just for 2 person only. -The breakfast is not so tasty. -Not-friendly environment.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Just OK
Disappointed. The pool closed because of maintainance.
Stayed 1 night in Mar 2018

8/10 Good

Azman, Kota Bharu, Kelantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short vacation
The hotel is on the outskirts of KT, quite near to the airport. Lots of eateries around. The size of the room is quite big. Thumbs up for the rate, very reasonable. The pool is also quite big than others, suitable for both kids and adults.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Could have been better
Stayed 1 night in Sep 2017

8/10 Good

Abd Latif

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nor Asmah

Disliked: Cleanliness, staff & service, property conditions & facilities
poor hotel services

2/10 Terrible

Kim Boon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 102 Toilet Clogged Very Bad Odour Smell
Stay in Room No.102 with the toilet clogged and bad odour smell caused very uneasy stay.

2/10 Terrible

Eddie, Kedah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst resort ever.. Not even a par.
Dirty room, dirty toilet. Bed sheet smell old and unclean. Not worth paying the money for this hotel. The only reason i choose this hotel was because of close proximity with my meeting place. Overall.. Stay somewhere else.