Desk, free WiFi
Check availability

Reviews of Super OYO 443 Crystal City Hotel

2 out of 5
Super OYO 443 Crystal City Hotel
A-231, First Floor, Jalan, Air Putih, Taman Sentosa Baru, Kuantan, Pahang

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nabila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious. The staff is friendly too. Overall, I'm satisfied with the time spent during my stay. Thank you.
Stayed 3 nights in Feb 2022
Response from Cheshta on 1 Mar,2022
Hi, Nabila! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

8/10 Good

Mei lian

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Leo on 11 Mar,2021
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

8/10 Good

Azira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Leo on 9 Nov,2020
Hi, Azira! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Alex

8/10 Good

Mei lian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Barbara on 17 Aug,2019
Hi, Mei! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Barbara

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Ravneet on 27 Jul,2019
Hi, Jason ! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you soon again with a pleasant experience. Regards, Ravneet

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the enviorment no words to say.I love it.
Stayed 2 nights in May 2019
Response from Barbara on 21 Jun,2019
Thank you so much for the wonderful rating. We hope to host you again soon. Have a nice day ahead :) Regards, Barbara

8/10 Good

Ariel

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Allen on 26 May,2019
Hi, Ariel! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Allen

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good but have a some mosquito in the room.
Stayed 1 night in Mar 2019
Response from Megha on 28 Mar,2019
Hi, Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Barbara

6/10 Okay

Asrul, Terengganu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for stay
Stayed 3 nights in Nov 2018
Response from Ritesh Yadav on 16 Nov,2018
Hi Asrul, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

Wa

Liked: Cleanliness, staff & service, room comfort
The room has defects but still negotiable and comfort. Price is affordable accordingly to the room. The staffs are also approachable.
Stayed 3 nights in Nov 2018
Response from Ritesh Yadav on 16 Nov,2018
Hi Wa, Thank you for sharing this with us. Trust us, it brings an immense relief to see our guests satisfied which is our prime motto. Don’t hesitate to share your views in the future as well, this will gives us an opportunity to attain the level of overall growth. Regards , Ritesh Yadav

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Water heater not working. No lift. Only staircase.
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 16 Nov,2018
Hi Guest, That's really unfortunate that you didn't have that kind of experience what we are known to offer, please understand that we'd never want our guests to face such hassle. Just allow us another opportunity to delight you with a wonderful experience. Regards , Ritesh Yadav

6/10 Okay

WAN FATIMATUL

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Ammy on 7 Apr,2024
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Anan Adli

Stayed 1 night in Mar 2023

10/10 Excellent

Khairul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Feb 2023
Response from Lisa on 7 Mar,2023
Heartfelt gratitude for sharing this, Khairul! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Lisa