KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western, is within walking distance of Nijō Castle and Kyoto Imperial Palace. Guests enjoy a continental breakfast before exploring Kawaramachi Street, then relax at the hotel bar. Free public WiFi keeps everyone connected.
Located in Central Kyoto, a neighbourhood in Kyoto, KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western is near a metro station. Nijō Castle and Kyoto Imperial Palace are notable landmarks, and the area's natural beauty can be seen at Lake Biwa and Arashiyama Bamboo Grove. Kyoto Gyoen National Garden and Funaoka Thermal Bath are also worth visiting. Visit our Kyoto travel guide
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
Upscale hotel remodelled in 2023 and located near Kawaramachi Street
Close to Nijō Castle and Kyoto Imperial Palace, KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western provides a coffee shop/cafe, a bar and a gym. Free WiFi in public areas and a restaurant are available to all guests.
Other perks include:
Buffet breakfast (surcharge), a 24-hour front desk and a lift
Smoke-free property, concierge services and luggage storage
A front desk safe
Guest reviews give top marks for the helpful staff
Room features
All 57 rooms include comforts such as premium bedding and air conditioning, as well as perks such as late-night room service and safes.
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Gym
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in public areas
Wheelchair accessible (may have limitations)
More
Renovated entire property - May 2023
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Late-night room service
Minibar
More
Air conditioning
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 2750 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kaya Kyoto Nijo Castle Bw Signature Collection
Frequently asked questions
Is KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
As of 29 Mar, 2026, prices found for a 1-night stay for 2 adults at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western on 27 Apr, 2026 start from S$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
This property doesn't offer parking.
What time is check-in at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.
What time is check-out at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
Checkout is at 11:00 AM.
Where is KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western located?
Located in Central Kyoto, this hotel is within a 15-minute walk of Kyoto Gyoen National Garden and Nijō Castle. Kawaramachi Street and Kyoto Imperial Palace are also within 1 mile (2 km). Marutamachi Station is 8 minutes by foot and Nijojo-mae Station is 9 minutes.
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Reviews
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were super friendly and helpful. They have a hand held translator to help communicate when necessary. The rooms were clean and they provided plenty of amenities. It was perfectly located for my needs, and pretty close to some touristy areas as well.
L'hôtel est situé dans un joli quartier calme, mais à proximité immédiate des premières commodités (transports en commun, commerces...).
La chambre était magnifique, et le personnel très agréable.
Very clean, nice aroma, the room was perfect with japanese decor. Very nice staff, helped me plan a surprise for my husband’s birthday and provided decorations and a cake.
Ein sehr angenehmer und entspannter Aufenthalt. Besonders hervorzuheben sind die Annehmlichkeiten auf dem Zimmer. Hier hatten wir mit die größte und hochwertigste Auswahl unserer gesamten Japanreise, von verschiedenen Körperlotionen bis hin zu typischen Süßigkeiten aus Kyoto. Alles wirkte durchdacht und mit viel Liebe zum Detail zusammengestellt.
Besonders gefallen hat uns das Design der Zimmer. Das im Boden eingelassene westliche Bett ist ein schönes Detail und verbindet japanische Ästhetik perfekt mit westlichem Komfort bzw. gewohnten Schlafgewohnheiten.
Auch die öffentlichen Bereiche haben überzeugt. In der Bar standen Kaffee und Tee zur Verfügung, was wir nach langen Tagen in der Stadt sehr geschätzt haben.
Der Service am Empfang war äußerst hilfsbereit und professionell, insbesondere beim Versand unseres Gepäcks zum nächsten Hotel. Zum ersten Mal seit Langem hatten wir wieder das Gefühl, uns vollständig auf die Expertise des Personals verlassen zu können und uns um nichts mehr sorgen zu müssen, ein großes Plus auf Reisen.
Die Lage nahe dem Nijo-Castle ist ruhig und angenehm, ideal als Rückzugsort nach einem Tag in Kyoto. Insgesamt ein sehr stimmiges Hotel mit hohem Komfort, aufmerksamem Service und entspannter Atmosphäre. Würden wir jederzeit wieder buchen.
One of the best hotels I’ve stayed at. The room we stayed at was spacious. Staff was was always friendly and they have complimentary juice, coffee, and alcohol at a specific time. Highly recommend!
It seemed to me its Room assignment for early paid booking through Hotels.com guarantees the least desirable room of the same price range, my 10 nights spent is in a room with small window opens to car park, Which is unpleasant but the hotel refuses to offer a better situated room.
As I will return in Feb. 2026, for 10 prepaid nights again, I am with fear but can only hope to see if they are willing to assign me a room with improved view after registering my preference with the staff.
I will put this hotel under serious probation in the future.
Chic gestaltetes Zimmer im neuen Kleid nach japanischem Muster. Sehr freundliches und hilfsbereites Personal und gute Lage, in der Nähe von Parks, Altstadt, und Fluss.
Das Superior-Zimmer war jedoch zu klein für Langzeitreisende mit viel Gepäck, nur zwei Haken, um Kleider aufzuhängen, und bloss ein unbrauchbarer Dekorationsschrank.
It’s a beautiful hotel in a quiet neighborhood of Kyoto near Niko Castle. The staff are courteous and professional. The room was spacious, comfortable, clean and so beautiful. I’d love to come back here on my next stay.
One of the best hotels ive stayed at. Super clean, modern, and quiet. Would definitely stay here again (2 adults, 2 kids)
Nicholas
Stayed 4 nights in Nov 2025
Verified
6/10 Okay
Joseph
30 Nov, 2025
Kyoto is fantastic.
However for how much this hotel costs it doesn't meet the standard. Aesthetics are great, it's beautiful. However the eco clean is poor. Staffs knowledge of local area is disappointing. Also they do not advertise complimentary drinks at the bar. Which is not massively important but if you offer it tell the guests. No extra coffees other than what's provided. No laundry service. Normally this would be fine but for the cost of this hotel it's definitely style over substance
Desde que entramos el hotel tenía un olor delicioso, todo estaba impecable, la tarifa incluía el bar (all you can drink hasta las 6pm) y el cuarto… grandísimo para el standard japonés, lindo, cafetera con tés y cafés, pijama lista para usar … en fin! Maravilloso