Exterior detail

Reviews of Mimaru Kyoto Shinmachi Sanjo

3.5 out of 5
Mimaru Kyoto Shinmachi Sanjo
105, Machigashiracho, Nakagyo-ku, Kyoto

Reviews

9.8

Exceptional

Rating 10 - Excellent. 294 out of 357 reviews" "
Rating 8 - Good. 56 out of 357 reviews" "
Rating 6 - Okay. 6 out of 357 reviews" "
Rating 4 - Poor. 1 out of 357 reviews" "
Rating 2 - Terrible. 0 out of 357 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mimaru is an excellent place to stay in Kyoto. It is only three subway stops from Kyoto Stdtion and it is in a very quiet area. It has exceptional amenities and our room was impeccably clean and very comfortable. There is a Family Mart about 30m from the front entrance. Highly recommended.
Stayed 2 nights in Apr 2024
Response from MIMARU KYOTO SHINMACHI SANJO Front Desk on 22 Apr,2024
Dear Sally,Thank you so much for choosing to stay with MIMARU KYOTO SHINMACHI SANJO and thank you so much for your lovely review.We are so glad that you found our hotel has a great location. And we are so happy to hear that you like the room that we prepared for you. We hope you were able to get plenty of comfortable sleep during your stay!We hope you have had a wonderful time in Kyoto, and we hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.MIMARU KYOTO SHINMACHI SANJOFront Desk

10/10 Excellent

Marijana, Los Gatos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, friendly staff and great location. The only weird thing is that the windows have the privacy stickers on them, so you cannot see things out and you don't have full natural light going through. If you care about that you should request a room looking at the front street as those windows are not obscured.
Stayed 4 nights in Apr 2024
Response from MIMARU Kyoto Shinmachi Sanjo on 19 Apr,2024
Dear Valued Guest, Thank you for leaving us a great review. We are happy to hear that you were satisfied with your friendly staff and the location of our hotel. We are conveniently located in the center of Kyoto, which makes it easy to travel to other places around the area and to visit many nearby shops and restaurants. Regarding the windows in our rooms, due to the contract we have with the neighborhood, it is not possible to offer a room with a view of every room of our hotel. We are sorry for this inconvenience this may had imposed during your stay. We hope to see you again at MIMARU Hotel. Best regards, MIMARU Kyoto Shinmachi Sanjo Front Desk Team

10/10 Excellent

MEI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience from checkin to check out. Location was fantastic, a short walk to Gion district. The service was great. They even put all of our luggage from Yamato shipping into our room before we checked in. Alice at the front desk was especially helpful. We are now in Osaka at another Mimaru property
Stayed 2 nights in Apr 2024
Response from Front Desk Team, MIMARU Kyoto Shinmachi Sanjo on 12 Apr,2024
Dear valued guest,Thank you for leaving us such a wonderful review.We are lovely to hear that our location made your trip more accessible and grateful for your warm words about our front desk staffs service and we will make sure to pass your words on to our staff.We hope you made endearing ties and are honored to be a small tie for you.Warm regards

10/10 Excellent

Pei Lin

Liked: Cleanliness, property conditions & facilities
Response from MIMARU Kyoto Shinmachi Sanjo on 12 Apr,2024
Dear valued guest,Thank you for leaving a review for us. We hope we were able to assist you with everything you needed and that you enjoyed your stay with us. We hope you made a lot of beautiful memories with your loved ones. We look forward to your next visit.Best RegardsFront Desk TeamMIMARU Kyoto Shinmachi Sanjo

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from MIMARU Kyoto Shinmachi Sanjo on 11 Apr,2024
Dear Valued Guest,Thank you very much for your great review!We are happy to hear you were satisfied with your room and had a great stay.We were honored to have served you throughout your stay.We hope to see you again soon at our MIMARU Hotel.Best regards,Front Desk Team

10/10 Excellent

Noemi

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from MIMARU Kyoto Shinmachi Sanjo on 10 Apr,2024
Dear valued Guest, Thank you for staying at our hotel and for your review. We hope you have had a wonderful time in Kyoto, and that we will see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo, Osaka, and Kyoto.

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from MIMARU Kyoto Shinmachi Sanjo on 3 Apr,2024
Dear Valued Guest,Thank you for choosing to stay with us, and taking the time to leave us a review about it.We are glad to hear you enjoyed your time here, and that our hotel and services were up to your expectations.We hope you have made great memories in Kyoto! We are looking forward to meeting you again.Best Regards,Front Desk Team

10/10 Excellent

Sherry Mae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient and nice hotel. Laundry in room is a plus. We love staying at Mimaru
Stayed 4 nights in Mar 2024
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 18 Mar,2024
Dear Valued Guest,Thank you for choosing to stay at MIMARU Kyoto Shinmachi Sanjo and for taking the time to share your wonderful review with us! We are delighted to learn that you enjoyed your stay with us and found our location to be convenient. We hope that you had a memorable experience in Kyoto and we look forward to welcoming you back in the future!

10/10 Excellent

Grace, Auburn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located within walking distance to major subway line & bus stops, but nicely tucked in a quiet interior street. Close to Family Mart convenience store. Many interesting dining places & options in the locality. Clean, ample spaced, and with a washer-dryer too. Staff are friendly and English proficient (most staff are foreigners too). The area is pretty safe, as in most of Japan. We did not see any suspicious beings, urban blight, or such. Local area is a nice community, and the houses one passes by are humble, but maintained well. Streets are clean with nary a litter.
Stayed 3 nights in Dec 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 1 Jan,2024
Dear Grace,We thank you for your wonderful review!Lovely to hear that our location made your adventures in Kyoto great.Hope you made endearing memories and are honored to be a small part of it.We are waiting for your next arrival!Warm regards.

10/10 Excellent

Kurukulasuriya A C H

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 21 Dec,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for staying with us and for taking the time to provide your feedback.We are glad to know that you have enjoyed your stay with us.Looking forward to hosting you again.Regards,MIMARU Kyoto Shinmachi Sanjo Front desk team

10/10 Excellent

Yi Keong

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 20 Dec,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for staying with us and for taking the time to provide us with your feedback.We are honored to know that you have enjoyed your stay and that you were satisfied with our service.We hope to see you again on your next trip.Best regards,MIMARU Kyoto Shinmachi SanjoFront desk team

10/10 Excellent

HUI LING

Stayed 2 nights in Dec 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 6 Dec,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for staying with us and for taking the time to provide us with your feedback.We are honored to know that you have enjoyed your stay and that you were satisfied with our service.We hope to see you again on your next trip.Best regards,MIMARU Kyoto Shinmachi SanjoFront desk team

10/10 Excellent

Cañete

Travelled with group
Everything is class worth the price.
Stayed 1 night in Nov 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 24 Nov,2023
Dear Valued Guest,Thank you for staying at MIMARU Kyoto Shinmachi Sanjo and sharing your review.We are glad to hear that you were satisfied with the facilities and the service.We hope to see you again on your next visit to Kyoto!MIMARU Kyoto Shinmachi SanjoFront Desk Team

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was near by local markets and restaurants. We were able to walk to different locations and felt safe doing so. Staff was nice, friendly and welcoming.
Stayed 3 nights in Nov 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 22 Nov,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for staying with us and for taking the time to provide us with your wonderful feedback.it was our honor to host and we are very glad to know that our staff were helpful.Looking forward to seeing you on your next trip.Regards,MIMARU Kyoto Shinmachi SanjoFront desk team

10/10 Excellent

wbeimar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the company has gone above and beyond to make you feel at home. One of the front desk crew members walked with my wife to a nearby restaurant to help getting a reservation. Another staff member ran looking for us after we had left the hotel to get lunch, to confirm an extension for our stay. To keep the review short, every interaction we had with their staff was beyond expectations. I work in the travel industry and this was truly a legendary experience.
Stayed 1 night in Nov 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 20 Nov,2023
Dear Wbeimar,Thank you very much for your great review!We are glad to hear you had a positive interaction with our front staff, and that they were helpful during your stay. we are honored to have you stay at our hotel. We are looking forward to your next visit to Kyoto, or our other MIMARU Hotels in Osaka or Tokyo.

10/10 Excellent

Scott

Stayed 3 nights in Nov 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 5 Dec,2023
Dear Valued Guest,Thank you so much for staying at our hotel, and for your review. We are delighted to hear that you had a great stay with us. It was a pleasure to host you during your sojourn here.We hope you could make lots of good memories in Kyoto, and we hope to see you again in the future!Best Regards,

10/10 Excellent

Anil

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice and helpful front staff. Area was also nice and quiet to walk around during the early morning hours. Room was also clean and could fit my 4 friends comfortably.
Stayed 2 nights in Sep 2023
Response from MIMARU KYOTO SHINMACHI SANJO Front Desk Team on 2 Oct,2023
Dear valued Guest,Thank you for staying at our hotel and for your review.We hope you made lots of good memories in Kyoto, and we hope to see you again in the future!Were glad to hear that you had positive interactions with our staff and that we were able to assist you during your stay.We hope you have had a wonderful time in Kyoto, and that we will see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo, Osaka, and Kyoto.

10/10 Excellent

Aaron

Stayed 3 nights in Sep 2023
Response from MIMARU KYOTO SHINMACHI SANJO Front Desk Team on 2 Oct,2023
Dear valued Guest,Thank you for staying at our hotel and for your review.We hope you have had a wonderful time in Kyoto, and that we will see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo, Osaka, and Kyoto.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 21 Sept,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmahci SanjoThank you for staying with us and for taking the time to provide us with your feedback.It was our honor to host you and we hope had a wonderful stay with us.We hope to see you again on your next visit.Regards,MIMARU Kyoto Shinmachi Sanjo team

10/10 Excellent

Angela

Stayed 2 nights in Sep 2023
Response from Front Desk Team, MIMARU Kyoto Shinmachi Sanjo on 2 Oct,2023
Dear Angela,Thank you for an amazing review!We hope you had a great stay and our facilities and staff were to your satisfaction.We will be waiting for you for your next stay here or in any other MIMARUs in Kyoto, Osaka, and TokyoWarmest regards

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and spacious hotel- would definitely recommend for a family or a party of three or more. the staff were so friendly & helped us to call a taxi. they also offered umbrellas for us to borrow when it was pouring out, and i believe they rent out bicycles as well. a bit of a walk from the hustle and bustle of the main roads, but if you prefer that, this would be perfect. would love to stay here again in the future!
Stayed 2 nights in Sep 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 7 Sept,2023
Dear Valued Guest, Greetings from MIMARU Kyoto Shinmachi Sanjo!Thank you very much for taking the time to share your amazing review! And we are grateful for leaving such warm words about our staff, we will pass your words to them.We hope you were able to make a lot of good memories with your family in Kyoto! Best regards!

8/10 Good

yasuko

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is a great budget option for families. The washer/dryer in the room was a big plus for us. The apartment was a little tight for a family of four (two teenagers) but perfectly fine given how little time we spent at the hotel.
Stayed 2 nights in Aug 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 1 Sept,2023
Dear Yasuko,Thank you for leaving a wonderful review!We are happy that our room facilities were up to your standards and the washing machine that is equipped in every room was a big help to you. Hope you made a great deal of memories here and are honored to be a small part of it.Best regards,

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to tube station. Plenty of food options close by Lawsons almost next door Friendly international staff
Stayed 3 nights in Jul 2023
Response from MIMARU KYOTO SHINMACHI SANJO on 27 Jul,2023
Dear DanielThis is MIMARU KYOTO SHINMACHI SANJO Hotel.We are glad to hear you had a good stay with us. If there is something we can do to improve your and our future guests' experience in the future, please let us know.We look forward to your next visit!Best Regards,FRONT TEAM STAFF

10/10 Excellent

Matthew, SLC

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 3 nights in Jul 2023
Response from MIMARU Kyoto Shinmachi SanjoFront Desk Team on 23 Jul,2023
Dear Valued Guest, Greetings from MIMARU Kyoto Shinmachi Sanjo!Thank you very much for taking the time to share your amazing review! As an apartment hotel, we strive to provide the best experience to families and groups. We hope you were able to make a lot of good memories with your family in Kyoto!

10/10 Excellent

William

Stayed 6 nights in Jun 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 10 Jul,2023
Dear Valued Guest, Greetings from MIMARU Kyoto Shinmachi Sanjo!Thank you very much for taking the time to share your amazing review!We are very delighted to hear you were able to enjoy your stay with your family. As an apartment hotel, we strive to provide the best experience to families and groups. We hope you were able to make a lot of good memories with your family in Kyoto!

10/10 Excellent

Gabriela

Stayed 3 nights in Jun 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 19 Jul,2023
Dear valued guest,Thank you for your amazing review.We hope you made great memories here in Kyoto and we are happy that we have been a little part of it. We will be waiting for your return here or in any other MIMARUs in Kyoto, Osaka, and Tokyo. MIMARU Kyoto Shinmachi SanjoFront Desk Team

10/10 Excellent

YING

Liked: Amenities
Stayed 4 nights in Jun 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 26 Jun,2023
Dear Valued Guest, Greetings from MIMARU Kyoto Shinmachi Sanjo!Thank you very much for taking the time to share your amazing review!We are very delighted to hear you were able to enjoy your stay with your family. As an apartment hotel, we strive to provide the best experience to families and groups. We hope you were able to make a lot of good memories with your family in Kyoto!

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for family
Stayed 3 nights in Jun 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 25 Jun,2023
Dear Valued Guest, Greetings from MIMARU Kyoto Shinmachi Sanjo!Thank you very much for taking the time to share your amazing review!We are very delighted to hear you were able to enjoy your stay with your family. As an apartment hotel, we strive to provide the best experience to families and groups. We hope you were able to make a lot of good memories with your family in Kyoto!

10/10 Excellent

Anees

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, modern, and clean. Super kind and helpful staff fluent in English. Great for families. Walkable to many restaurants. The only thing to note is you only get a full room cleaning (making beds, vacuuming, etc) on the 4th night of your stay. Other than that, the daily service just includes trash removal and replacing towels/toilet paper. We would definitely choose this venue if we return!
Stayed 3 nights in Jun 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 23 Jun,2023
Dear Valued Guest,Greetings from MIMARU Kyoto Shinmachi Sanjo!Thank you for taking the time to share your amazing review!We are delighted to hear that you found our rooms clean and comfortable for your stay. Our staff is always ready to assist you to make your trip as smooth as possible.Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Harutaro, Folsom

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from MIMARU Kyoto Shinmacih Sanjo on 24 Jun,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinamchi Sanjo.Thank you for your taking the time to provide us with your feedback.You seem to have enjoyed your stay with us as shown by the score of your evaluation.We hope to see you on your next trip.Regards,MIMARU Kyoto Shinmacih SanjoFront desk team

10/10 Excellent

Randi, Hilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and extremely helpful staff. Room was clean and spacious. We had the Pokémon themed room and the kids loved it.
Stayed 1 night in Jun 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 17 Jun,2023
Dear Randi,Thank you for such an excellent review!We are happy that you enjoyed our concept-themed rooms. We hope you made great memories here in Kyoto and are honored to be a small part of it. We await your next arrival here or in any other MIMARU. Warmest regards.

10/10 Excellent

Qian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good place and had many options for food.The interior was very spacious and it was family friendly. It had lots of amenities and it was cleaned and had a kitchen with all the other necessities. It was a excellent stay.
Stayed 3 nights in Jun 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 6 Jun,2023
Dear valued guest,Thank you for staying at MIMARU Kyoto Shinmachi Sanjo.We are glad to know that you enjoyed your stay with us and that you’re pleased with the room and its amenities.We look forward to seeing you again on your next visit.Regards,MIMARU Kyoto Shinmachi SanjoFront desk team

8/10 Good

Kiran

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from MIAMRU Kyoto Shinmachi Sanjo on 4 Jun,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for staying with us during your trip to Kyoto and for taking the time to provide your feedback.We look forward to seeing you on your next trip.Regards,MIAMRU Kyoto Shinmachi SanjoFront desk team

10/10 Excellent

Ka Yan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room setup for families
Stayed 4 nights in May 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 29 May,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for staying with us and providing us with your feedback.We are glad that you have enjoyed your stay.We look forward to seeing you on your next visit.MIMARU Kyoto Shinmachi SanjoFront desk team

10/10 Excellent

Jenna

Stayed 3 nights in May 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front desk team on 30 May,2023
Dear valued guestGreetings from MIMARU Kyoto Shinamchi Sanjo.We are glad to know that you enjoyed your stay with us.We look forward to seeing you on your next visit.Regards,

8/10 Good

michael

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 20 May,2023
Dear Valued Guest, Thank you for choosing to stay with MIMARU Kyoto Shinmachi Sanjo for your trip to Kyoto. We are glad that you enjoyed your stay with us. We hope to see you again soon!Regards,MIMARU Kyoto Shinmachi SanjoFront desk team

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved it all. Staff was very accommodating and patient since we don’t speak Japanese. The rooms were excellent and so clean. Spacious too for Japan and I enjoyed the old feel of a Japanese tatami mat bed too. I appreciated that they kept our luggage for we didn’t depart until the afternoon and with heavy luggage it would have been difficult and tiring. Thank you for all the special touches. This was my first time with your hotel and I will make sure to find your accommodations worldwide.
Stayed 1 night in Apr 2023
Response from Mayu on 23 Apr,2023
Dear KimThank you for staying with us and we appreciate grateful for the positive feedback. We are so glad to hear that you enjoyed our hotel and Japanese room concept.We hope our services made you feel more fulfilled your trip :)We look forward to having you back again in the near future.MIMARU Kyoto Shinmachi SanjoFront desk team

10/10 Excellent

Shveta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the quiet location, the staff was friendly and helpful, and the room was clean and comfortable. Would go back there for sure!
Stayed 5 nights in Apr 2023
Response from アラジン on 19 Apr,2023
Hello Shveta! Thank you very much for your comment.We are very happy that you have enjoyed your stay in our hotel. Looking forward to see you next time!!

10/10 Excellent

Winnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, spacious and clean room.
Stayed 4 nights in Apr 2023
Response from MIMARU京都新町三条 フロントチーム on 17 Apr,2023
Thank you for your review! As an apartment style hotel we strive to accommodate the needs of groups and family as best as we can. We hope you made great memories on your Kyoto trip and honored to be a small part of it. We hope to see you again in your next visit here or in any MIMARUs in Kyoto, Osaka and Tokyo.

10/10 Excellent

Jenni

Travelled with family
Liked: Cleanliness, amenities
Great location, short walk to the trains and shops. Beautiful annd quiet area of Kyoto. Friendly staff.
Stayed 3 nights in Apr 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 16 Apr,2023
Thank you for your review! As an apartment style hotel we strive to accommodate the needs of groups and family as best as we can. We hope you made great memories on your Kyoto trip and honored to be a small part of it. We hope to see you again in your next visit here or in any MIMARUs in Kyoto, Osaka and Tokyo.

10/10 Excellent

Linda

Stayed 2 nights in Apr 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 29 Apr,2023
Thank you so much for an amazing review.We hope you made a lot of great memories during your Kyoto trip. We hope to see you again in the future.Best Regards.

8/10 Good

Jacquelyn

Travelled with family
Liked: Cleanliness, room comfort
A good family option
We enjoyed our stay here. The room was a decent size, although in hindsight, we should have chosen a non Japanese room, as the kids would have liked the bunk beds better. That said, it was comfortable and had everything we needed. It’s in quite a good location; lots of shops and restaurants nearby and not far from the big sites. The staff there were very good - always keen to help and they kindly helped us with our luggage transfer. The only negative was that we had issues with the washing machine - first it made the clothes smell horrid, then it wouldn’t dry them. The hotel kindly lent us another machine but they still take HOURS to wash and dry (over four hours to dry clothes alone). If you are wanting to do washing, start it early and be patient. There’s no magical spirit to this hotel but it’s a good option for the area, especially if you have children. There’s a family mart almost next door and there is an amazing bakery around the corner (Fiveran) that we only discovered on our last day, but then visited twice to take goodies on our journey. If you’re going by subway to the hotel, get off at exit 4.
Stayed 3 nights in Apr 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front desk team on 8 Apr,2023
Thank you for your review! We are happy that our rooms were to your liking! As an apartment style hotel we strive to accommodate the needs of groups and family as best as we can. We apologize for not informing that the washing machines drying function may struggle to determine the dtying time if clothes are different type of material. We hope you made great memories on your Kyoto trip and honored to be a small part of it. We hope to see you again in your next visit.

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Large room. Friendly staff. Great amenities. Washing machine in room! Perfect for families
Stayed 3 nights in Mar 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front desk team on 4 Apr,2023
Thank you for your review! We are happy that our rooms were to your liking! As an apartment style hotel we strive to accommodate the needs of groups and family as best as we can. We hope you made great memories on your Kyoto trip and honored to be a small part of it. We hope to see you again in your next visit.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a new property with a kitchen, washer/dryer and separate living area from the bedroom. Our room was set up for 4 people so it can easily accommodate families traveling together. I would stay here again for sure. Very good value for money.
Stayed 3 nights in Mar 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front Desk Team on 4 Apr,2023
Dear valued guest, Thank you for such an amazing review. As an apartment style hotel we strive to have everything a travelling family or group needs. We are gladened that you had friendly interaction with our staff and help you out with umbrella problem. We hope you made great memories in Kyoto and honored to be a small part of it. We will be waiting your return here or in any MIMARUs across Kyoto, Osaka, and Tokyo.

10/10 Excellent

Hisayuki

Stayed 1 night in Mar 2023
Response from MIMARU京都新町三条 フロントスタッフ一同 on 4 Apr,2023
この度はMIMARU京都新町三条にご宿泊頂き、誠にありがとうございます。そして、口コミを投稿して下さって、お礼申し上げます。当館で素敵な時間をお過ごしになられていれば幸いでございます。またのご来店をお待ちしております。

10/10 Excellent

ZUKANG

Liked: Cleanliness, property conditions & facilities
like: big enough for a family to stay and cook. wash machine and everything included. clean japan deco. it was so big and there isnt any hotel in japan i have experienced with the same price range can be compatitive
Stayed 2 nights in Mar 2023
Response from MIMARU Kyoto Shinmachi Sanjo Front desk team on 7 Apr,2023
Thank you for your review! We are happy that our rooms were to your liking! As an apartment style hotel we strive to accommodate the needs of groups and family as best as we can. We hope you made great memories on your Kyoto trip and honored to be a small part of it. We hope to see you again in your next visit.

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, room comfort
Happy in Kyoto
Perfect for our family stay in Kyoto. Location accesible to transportation and restaurants. Room accomodations fits our requirements for family of 4 adults. Room well furnished for our stay and all in good qorking condition.
Stayed 6 nights in Mar 2023

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, room comfort
Family Friendly
Location and accommodation combo best so far in our travels.
Stayed 4 nights in Mar 2023
Response from MIMARU京都新町三条フロントチーム on 28 Mar,2023
Dear Russell ,Thank you for your review!We are happy that our rooms were to your liking! As an apartment style hotel we strive to accommodate the needs of groups and family as best as we can. We hope you made great memories on your Kyoto trip and we are happy to be a small part of it. We hope to see you again in your next visit. Regards, MIMARU Kyoto Shinmachi Sanjo Front desk team

10/10 Excellent

sarah jean, Honolulu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay- nice property, well maintained, friendly and helpful at the front desk.
Stayed 6 nights in Mar 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 25 Mar,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for taking the time to provide us with your feedback and we are honored to know that enjoyed your stay with us.We hope to see you again in your next trip.Regards,MIMARU Kyoto Shinmachi SanjoFront desk team

8/10 Good

Amani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely, quiet and spacious property. We appreciated the laundry facilities and extra space! It was super clean and the staff very polite and responsive. To make this even better a breakfast option offer would have made this an ideal stay.
Stayed 2 nights in Mar 2023
Response from MIMARU Kyoto Shinmachi Sanjo on 20 Mar,2023
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for taking the time to leave your review.We are glad to know that had enjoyed your stay with us.As for your feedback about the breakfast option, your feedback is highly noted and will be taken into consideration to further improve our services.We hope to see you again in your next visit.Regards,MIMARU Kyoto Shinmachi SanjoFront desk team