"Great location - close to Train station and the River / Lake.
Clean room with all needed amenities.
Delicious breakfast
Round the clock availability to coffee machine.
Would definitely recommend and stay again"
"Staff were excellent (except for waiter in the restaurant at night who was gruff and impatient). Room had a weird smell in it when we first entered. Smell eventually went with windows open wide. Breakfast was adequate though busy with tour groups and space felt cramped. Location excellent."
"Very clean large room for Lucerne. The bathroom was massive and very clean. The hotel overall almost feels like you are staying at a 5 star hotel. The staff was very friendly and helpful and about a 5 minute walk to the lake."
"The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight."
"This is located 15-18 minute bus ride from the train station. But it's away from busy downtown and have a beautiful view of the lake and mountain that makes the stay very relaxing. (i chose lake view)
The AC isn't too strong but there was a fan. The room was clean and the staff were nice. You can enjoy the lake view while having breakfast."
"Original room provided was below expectations but we were then moved to an acceptable room.
Very disappointed that for a four night stay a bottle of water was only provided on first day! For the amount we were paying it isn't much to expect. "