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Rating 10 - Excellent. 90 out of 154 reviews" "
10 - Excellent
90
Rating 8 - Good. 48 out of 154 reviews" "
8 - Good
48
Rating 6 - Okay. 12 out of 154 reviews" "
6 - Okay
12
Rating 4 - Poor. 2 out of 154 reviews" "
4 - Poor
2
Rating 2 - Terrible. 2 out of 154 reviews" "
2 - Terrible
2
9.4/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Ying
5 Apr,2024
Liked: Cleanliness, staff & service
Everything was good except there is no air conditioner to control the temperature. The staff didn’t know how to resolve it.
Great hotel for foreigners. The hotel and staff understand the need for North American guests and treat accordingly. Extremely great service that I have ever experienced in thousands of hotels I have stayed in my life.
The hotel is very close to train station and to the tourist sites. There are plenty dining options in the area. The staff service is excellent and they make me feel like home
We choose this hotel for its proximity to the Ningbo railway station and Tianyi Ge museum (within 350 yards). Overall, we had great experience there. The property is clean and the staffs are super nice. Wanted to give a shoutout to our butlers, Aixia Zhou and Qixin Lu for your thoughtfulness and good service. We did wish the room temp could be adjusted better - it went to 84 degree at winter night when we set for 75.
Old hotel but clean with good service and stay. Location a short walk from the railway station and metro. Walking distance to the Tianyi Library, 5A attraction.
Great hotel, best services that I ever experienced!
A special thanks to the girl at the front desk, 李冰 has helped us greatly during our five days stay. Also Sunny another nice service girl needs to be complimented!
Keep up the the good work, would like to come back again to see you all!!
Good hotel close to the Train Station in Ningbo and ideally located in order to get to the Expressway to visit the local area.
staff are attentive and look to assist you at every turn.
breakfast offered an extensive selection of Chinese and western food, i would recommend this hotel to anyone
Staff is always friendly and helpful. Facility is clean and nice. I stay in this hotel once a year when visiting my vendor in China.
Breakfast is great.
However, restaurant menu needs to be improved to have more healthy options.
Short stay in the Wyndham but comfortable and friendly. Chelsea in the breakfast area was specially helpful getting me the perfect cup of English style tea. I little idea might be having a “handout” of how to get to the train station when walking would have been good.
Great location.
Staff are very friendly and they tried hard to provide some value added service.
Facility a little old.
Andrew
Stayed 1 night in Sep 2018
6/10 Okay
EDDY
9 Sept,2018
Liked: Cleanliness, staff & service, room comfort
The room is quite old
Service is excellent
Bathroom a bit old
EDDY
Stayed 1 night in Sep 2018
2/10 Terrible
Verified traveller
18 May,2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is old and dated. The staff was great and very helpful so I had high hopes when I checked in. Unfortunately my room was disappointing. It’s very dark, old, smelled like smoke (even though it’s a non smoking room), and was extremely hot (it took forever to get the room to a temperature where it was tolerable).
What really got me was the gym. It’s in the basement next to the swimming pool. The entire downstairs has a very bad smell of fungus and mold. The gym equipment was poor but the usually the at hotel gyms in China. I had to leave after 10 minutes because the smell was so unbearable.
I don’t plan on staying next time in the
Excellent hotel and breakfast. I was upgraded and decided to stay extra 2 nights. Sunny and all staff were extremely helpful. Don’ Usually review but much better than I expected :) great location for business, easy for meeting pick ups to access hotel easily
Verified traveller
Stayed 1 night in Mar 2018
8/10 Good
Verified traveller
13 Aug,2017
Liked: Cleanliness, staff & service, room comfort
Hotel in inconvenient area but good service
Hotel service is excellent, better than Sheraton and other chains. However, you can find nothing to eat or buy surrounding the hotel in reasonable walking distance for tourist.
This hotel is very close to the bus station. It's very clean and the staff are very helpful.
They kept my luggage for free while I took a trip to Putuoshan. Ms. Natalie at the front desk was very professional and gracious. She offered me some Ningbo's traditional snacks to go when I checked out.
I will definitely stay here again.
Very nice experience. Hotel is nice. Staff is very courteous at check in as well as the concierge. Got helped with check-in, luggage, room orientation, check out, taxi assistance, all very nicely.
The rooms are comfortable however the white furniture in the room was dirty and the nonsmoking floor smells of smoke (which happens to be quite common in China). Comfortable bed and bathroom was clean.
The doors and cabinets hinges opening came with squeaky sound and need some maintanence. Overall good stay compared to other 5 stars hotel.
WOH
8/10 Good
Matt, O
7 Sept,2016
Liked: Cleanliness, staff & service, room comfort
Ningbo 2016
English wasn't too bad considering your in Ningbo. Room was super good air con as it was stifling hot.
Don't really know what is around it as I was too busy to find out , however 10 minutes by car to the train station .
Hotel service is very thoughtful. No matter is from manager level and cleaner at lobby. Hotel treats very guest with warmest welcome, small things such as tea and coffee at reception (tasty grounded coffee in Canadian standard) for your convenience. Care about your need, good manner!
Verified traveller
4/10 Poor
Verified traveller
24 Oct,2015
Liked: Property conditions & facilities
Disliked: Staff & service
Terrible Lang barrier with staff
Nice enough hotel, as you would expect for its rating but the staff are terrible. They don't know English at all, it took one whole hour to explain my dinner order and when I got it they still got it wrong.
Verified traveller
6/10 Okay
Verified traveller
24 Aug,2015
Liked: Staff & service
I was disappointed about the lack of english understanding in a hotel that is based in the USA.
The Club appys in the evening were very disappointing.
I had a great stay here, helped by the fact I was given a free upgrade to a suite. Everything was good. One minor issue is that the building has three lifts and navigating around might have been made easier. I struggled to find the gym one morning, because there are lifts behind reception, lifts which take you to the room floors and another lift system in the second building. All a bit confusing. But this is a great hotel and I thoroughly recommend it.
I have stayed at the Howard Johnson Plaza in Ningbo many times and it has become my favorite hotel in China. The service, restaurants and staff are all excellent and hotels.com helped achieve an excellent value. The staff is unfailing helpful and cheerful no matter the request. The buffet restaurant is excellent and I make good use of the Club Lounge for short casual meetings with friends and business associates. The park nearby is an excellent place to spend an hour or so when I have time either between meetings or weekends or at the end of the day.
My room was 28degC and could not alter temperature had to sleep with all windows open. They changed my room but new room the same. Staff said that this is normal and the temperature control thermostat in the room does nothing as all rooms the same temperature.
muddy
Response from zhai on 27 Apr,2015
Dear Guest,Please accept our sincerest apologies for the error occurred during your stay. And we certainly will be taking measures to better inspection on our room facilities to insure our customer's satisfaction. Thank you for valuable comments and looking forwards to continue serving you in the future.
I have stayed here numerous times
Always the best staff
very attentive
Great hotel
douglas
10/10 Excellent
armg
23 May,2014
Liked: Cleanliness, staff & service, room comfort
great value for a great hotel
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upgraded to floor with more service. Surprisingly good hotel
Donnelle
2/10 Terrible
Tom N, Shanghai
23 Apr,2014
Disliked: Staff & service
BE CAREFUL NOT TO GET DOUBLE CHARGED!!!
In case you book and pay for a stay at this hotel through a 3rd party travel agency, be careful not to get double-charged by the hotel when they process your deposit, even though you tell the front desk staff not to!!!!!