Hotels with smoking rooms in SS 2

The service staff was not fluent in English. When I tried to find out about their current promotion shown at the counter, they were not able to assist. The location is good though.

My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.

Friendly and but not many shops around hotel area.. need to take taxi out

Second time to the hotel. Great place for family. Kids friendly pool. Staff are friendly. Room and facilities are very clean. Breakfast are awesome.

Central location, next to The Strand Mall and many Good Eats.

Easy and quick check in. Clean and comfortable room. No issues at all with facilities. Easy access to the adjacent mall with reasonable food options. I would be happy to stay here again.

Clean room n spacious value for money

Good and clean

Great place and excellent facilities

Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍 Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread. Checkin & out has no issue. Front desk staff Nik was excellent. Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time! But it would be better if the toilets door could be latched & comes with shower curtain....

This is a great place. But if you plan on doing touristy stuff in the city area then it might not be for you, unless you're driving or are willing to fork out for taxi/uber/grab (the city is only a 15-20 minutes drive). The neighbourhood is laid-back with cafes, eateries, spas, shish joints littered all around. There's also the massive suburban mall, Publika, a few minutes away. Great Hotel. Will keep visiting it.

We always book Saujana when we're in the area for work. This stay is as normal, consistently delightful. Upon check-in, we ordered for a morning cab to the airport and upon check-out, i was pleased that the receptionist could greet me by name and direct me to the cab before I said anything.

N/a

Aircon was nice and cold. Good buffet spread and friendly staff. Only gripe was that rooms are a little small and the shower area can get slippery.

Convenient, well maintained, value for money, highly recommended.

Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers. Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping. The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...

Exxellent n newish hotel..comfy bed n shower was invigorating.

Convenient. Next to a park