Iron/ironing board, free WiFi, bed sheets
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Reviews of S Hotel

2 out of 5
S Hotel
No 23 Jalan Todak 5, Pusat Bandar, Seberang Jaya, Penang

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 9 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Ammy on 30 Jan,2022
Hi, Dominique! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Lim

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2021
Response from Cheshta on 18 Sept,2021
Thanks for the positive rating, Lim! Hope to welcome you again soon. Regards, Ivy

10/10 Excellent

Rozaida

Travelled with family
Liked: Cleanliness, staff & service, room comfort
good hotel but toilet very scary, please replace the wallpaper (not sure what we call that)
Stayed 1 night in Oct 2020
Response from Karen on 8 Oct,2020
Thank you so very much, Rozaida! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Karen

6/10 Okay

Verified traveller

Travelled with family
near shopping mall
Stayed 1 night in Jan 2020
Response from Elena on 7 Feb,2020
Thanks for your valuable time to write a review. As per the feedback, it seems that you are not completely satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Elena!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was okay yet the shops were close for food.otherwise all is good.
Stayed 2 nights in Nov 2019
Response from Zara on 3 Dec,2019
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

azhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and good location. Try to avoid places near pub or drinking liquor place as many Muslim try as possible to shun the area
Stayed 1 night in Aug 2019

8/10 Good

Ong

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2019
Response from Ravneet on 16 Jul,2019
Glad to see that you have rated us positively, Ong ! Do give us more chances to delight you in the future. Regards, Ravneet

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Response from Cheshta on 26 Jun,2019
Hi, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Barbara on 21 Jun,2019
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Barbara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Cheshta on 21 Jun,2019
Glad to see that you have rated us superb, We will keep delighting our guests and promise to keep service standards high. Regards, Cheshta

8/10 Good

SukriNordin, Saleng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I like my room designs. Only that iron did not provided even requested to receptionist.
Stayed 1 night in Apr 2019
Response from Cheshta on 21 Jun,2019
Hi, Sukrinordin! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta

10/10 Excellent

LOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Cheshta on 21 Jun,2019
Appreciate your positive rating, Loh!. We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Cheshta

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Staff & service
Parking coupon should be sell by hotel, for customer ‘s convenience
Stayed 1 night in Mar 2019
Response from Megha on 5 Apr,2019
Hi, Thanks for spending your valuable time to write the review. Surely, we’ll work on your feedback for the better guest experience in the future. Hope to host you soon :) Regards, Barbara

8/10 Good

Suresh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Megha on 23 Mar,2019
Hi, Suresh! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Barbara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Aug 2018
Response from clerk on 17 Sept,2018
Thank you

6/10 Okay

Viola

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
an improved facilities for the room is required.
There was no fridge, toilet is opened air with the room, no cupboard and no iron ..no breakfast less convenience for travelers
Stayed 2 nights in May 2018
Response from sweet clerk on 19 May,2018
Hi Miss actually we got fridge, but not all the rooms had a fridge, if you want rooms with the fridge you can ask our receptionist for change thats rooms and ask for borrow the iron. thanks

4/10 Poor

Tiong Yaw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
the staff did a very good job fulfilling our basic needs along our 4 days stay. the room is spacious. The only setback is the toilet design. The toilet glass wall should have covered fully from floor to ceiling. Instead, theres airway at the top of the glass wall and i was staying with my friend. So it was quite unpleasent. other than that, it was a good stay
Stayed 4 nights in Apr 2018
Response from syah on 17 May,2018
thanks for staying with us..

10/10 Excellent

NOORHAFIZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, staffs are friendly n helpfull, location is very strategic, many restaurants around, near 7e, cimb bank.

8/10 Good

BAHARUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Room comfort
Comfortable
Nice and cozy room. However, i hope they can upgrade their security lock door by doing some maintenance checking every month.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Near to destination
Hotel near to shopping complex and banks. Near to UITM and easy access to road going to penang bridge
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

liang, kuantan

Liked: Cleanliness, staff & service, room comfort
It's a good
Everthing nice except the wifi.. very disappointed
Stayed 2 nights in Nov 2017

8/10 Good

Hla Hla

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Arieszai, Alor Setar, Kedah, MY

Liked: Cleanliness, property conditions & facilities
Best choice for budget hotel
Located in the city centre, the best choice if you're seeking for place to crash at night after business meeting / seminar the whole day. The room not 100% soundproof, so you might hear if someone shouts in front of your door. The room quite comfortable with new furniture, TV for entertainment, bathroom inside your room.
Stayed 4 nights in Nov 2017

6/10 Okay

Verified traveller

Shower towel looks not so clean
Stayed 3 nights in Jan 2020
Response from OYO on 15 Jan,2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

8/10 Good

Riza, 香港

Travelled with family
Liked: Cleanliness, amenities
優點：5分鐘路程到超大既超市。10分鐘之內到商場。附近都有不少於5間既食店。樓下有酒吧 缺點：我去果時外面有個地盤坐機場的士個的士佬兜左幾耐先入到（做左水魚收我80RM俾哂地址佢都仲可以帶左我去第間OYO）《❤grab司機一陣就入到》。。。登記住果陣d職員好似唔想做咁一路吹水一路同我登記搞到我都唔知佢係同我講緊定吹緊水好似阻住佢地傾計咁。。。有5-6級樓梯先上到搭lift果到
Stayed 2 nights in Sep 2019
Response from Rehana on 13 Sept,2019
Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet our guest’s expectations. We would love to stay updated and posted with your future reviews as well. Regards, Rehana!

6/10 Okay

Faridah

Liked: Room comfort
Stayed 1 night in May 2018

6/10 Okay

Shah, melaka

Liked: Cleanliness
Biasa biasa aje
Sakit badan. Tilam keras.. tapi wall paper di hotel memang cantik..
Stayed 1 night in Dec 2017