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Reviews of Vienna International Hotel World Expo

3.5 out of 5
Vienna International Hotel World Expo
No.3039 Shangnan Road, Pudong, 200126, Shanghai, Shanghai

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Percy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel looks tired and in immediate need of upgrade. Shower door leaks and washroom gets waterlogged. No bedroom slippers provided.
Stayed 1 night in Dec 2019
Response from Anita on 13 Dec,2019
I'm sorry that we didn't check the room facilities in advance. During your stay, if you are not satisfied with the room, you can contact us at the front desk to change rooms at any time. Thank you for your comments

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near subway. Small but comfy. Breakfast was pretty tasty. Easy access to cabs out front. No AC, but had a window and it was cool in the Spring. Staff struggled a bit with English but that's part of the fun.
Stayed 8 nights in Mar 2019
Response from Anita on 1 May,2019
First,thank you for your business.The subway near the hotel can take you to many interesting places in Shanghai.Fpr example:The Oriental Pearl TV Tower,Yu Garden,Nanjing Road,Shanghai Disneyland and so on.Another,we will study English hard in order to improve our service.We look forward to seeing you again.Have a nice day.Thank you !

4/10 Poor

Do Hwan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
People are smoking Smell was not good
Stayed 2 nights in Dec 2019
Response from Anita on 3 Jan,2020
Guest, we are a forbidden hotel. If you think the room smells, you can contact us at any time to change rooms. Thank you very much for your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊した感想です
ホテル前にセブンイレブンもあり、駅から比較的近いため便利だと思います。ただ、ホテルのチェックインに約30分かかった点は改善してほしいです。
Stayed 3 nights in Jul 2019
Response from Anita on 26 Jul,2019
Thank you for coming

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Apr 2019
Response from Anita on 13 May,2019
Thank you for coming!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Anita on 9 Apr,2019
welcome ton come over again!thank you!

6/10 Okay

Fahrettin

Disliked: Staff & service
Vienna otel
Kahvaltı yetersiz, WiFi çok kötü, temizlik fena değil
Stayed 4 nights in Nov 2018
Response from Anita on 13 Nov,2018
Thank you for coming.Sorry for the inconvenience.

6/10 Okay

Manfred

Disliked: Staff & service, room comfort
Fast niemand verstand Englisch. Versuche der Steuerung der Klimaanlage schlugen fehl, auch weil niemand gefragt werden konnte. Chinesisches Personal schien bemüht, aber erfolglos gegen das Verständigungsproblem zu sein. Nicht für ausländische Gäste geeignet. Lage an Hauptstrasse vergrößert das klimatische Problem, wenn das Fenster zur Belüftung offen bleiben muss. WIFI des Hotels fast nicht nutzbar wegen staatlicher Einschränkungen der Nutzungsfreiheit desselben.
Stayed 5 nights in Oct 2018
Response from Anita on 7 Nov,2018
i am so sorry for the trouble in communication.we have been studying English hard,but it may take some time.we hope we can make a good impression on you next time.thank you ~~~

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
飯店離地鐵站走路有點兒遠，無煙房內還是有煙灰缸和濃重煙味，有同伴遇到冷氣機壞損故比較吵雜，第二天櫃檯有幫忙換房，服務都好，房間乾淨。
Stayed 2 nights in Sep 2018
Response from Anita on 28 Sept,2018
尊敬的客人，非常高兴您能选择入住我们维也纳世博店！您的建议已经向客房部经理反映并了解情况，非常感谢您对我们提出宝贵意见！期待您的再次入住，祝您工作顺利~~~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Anita on 22 Sept,2018
Thank you very much for your full credit.We look forward to seeing you again.