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Reviews of Grand Park City Hall

5 out of 5
Grand Park City Hall
10 Coleman Street, Singapore

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elisa

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Grand Park City Hall on 17 Apr,2024
Dear Elisa,Thank you for the full rating that you have given us for your recent stay at Grand Park City Hall. We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms.
Stayed 6 nights in Apr 2024
Response from Grand Park City Hall on 15 Apr,2024
Dear Kim, We are glad that you enjoyed your stay and the service rendered by our team.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, super service in all areas by well trained staff. Hotel is slightly smaller in size for a 5 star property
Stayed 3 nights in Apr 2024
Response from Grand Park City Hall on 15 Apr,2024
Dear Mohamed,Thank you for a lovely review. We are delighted that you enjoyed your stay and the service rendered by our team members.We hope to welcome you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

SAI SAI

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything is good， except the water power of hand-held sprinkler is weak.
Stayed 4 nights in Apr 2024
Response from Grand Park City Hall on 15 Apr,2024
Dear Sai Sai,Thank you for your review. We will follow up to rectify the water pressure. We are glad that you enjoyed your stay and look forward to having you back with us in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely...Gladys & Kripa were great at the Crystal lounge...thank you very much for all the assistance..
Stayed 3 nights in Mar 2024
Response from Grand Park City Hall on 1 Apr,2024
Dear Gordon,Thank you for your review. We are glad that you were happy with the service rendered by both Gladys and Kripa. They will be encouraged by your kind words. We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Lavinia, Sans Souci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the start which always leaves a positive impression to return.
Stayed 1 night in Mar 2024
Response from Grand Park City Hall on 27 Mar,2024
Dear Lavinia,Thank you for the 5-star rating. We are delighted that you enjoyed your stay and the service rendered by our team.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Jason

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with a fantastic pool in a great location.
Stayed 4 nights in Mar 2024
Response from Grand Park City Hall on 27 Mar,2024
Dear Jason,Thank you for the full rating that you had given us. We are glad that you enjoyed your stay and hope to welcome you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Blakey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is like new and modern and convenient to Clarke Quay and Downtown and the staff are helpful and friendly and I will highly recommend them to my friends and family!
Stayed 2 nights in Mar 2024
Response from Grand Park City Hall on 25 Mar,2024
Dear Mr Blakey,Thank you for a lovely review. We are glad that you enjoyed your stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation. Thank you for your recommendation and we look forward to welcoming you, your friends and family to Grand Park City Hall in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

KAIWALYA BHUSHAN, PORTLAND

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great location
Stayed 4 nights in Mar 2024
Response from Grand Park City Hall on 25 Mar,2024
Dear Kaiwalya,Thank you for the 5-star rating. We are glad that you had chosen to stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Julie, BARNOLDSWICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the crystal club rooms and services, well worth it if in your budget. Pool area great. Good location, walkable (Heat permitting) to all central attractions. (MBS a 30 Min walk). Friendly helpful staff.
Stayed 1 night in Mar 2024
Response from Grand Park City Hall on 20 Mar,2024
Dear Julie,Thank you for the lovely review. We are delighted that you enjoyed your stay at Grand Park City Hall which is centrally located and close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, food was great, breakfast had great variety, and the rooms/bed very comfortable. If they can work on speeding up the check in process, I would happily give it 5 stars
Response from Grand Park City Hall on 20 Mar,2024
Dear Mr Morris,Thank you for choosing to stay at Grand Park City Hall. We are glad that you enjoyed your stay and the breakfast variety.We hope to welcome you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Nazgol lotfi

Travelled with family
Liked: Cleanliness, staff & service
There was no facility in hotel for example there wa no spa
Stayed 4 nights in Mar 2024
Response from Grand Park City Hall on 20 Mar,2024
Dear Mr Lotfi,Thank you for taking time to provide us your review.We hope that you had an enjoyable stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Mohammed, Kalamazoo

Stayed 3 nights in Feb 2024
Response from Grand Park City Hall on 27 Mar,2024
Dear Mohammed,Thank you for the high rating. We look forward to welcoming you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th e upgrade was most welcome
Stayed 4 nights in Feb 2024
Response from Management Team of Grand Park City Hall on 3 Mar,2024
Dear Joan,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Kirsty, Castro Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient for shopping, dinning and transportation. Staff were friendly and welcoming
Stayed 2 nights in Feb 2024
Response from Management Team of Grand Park City Hall on 3 Mar,2024
Dear Kirsty,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
An excellent location. Concierge and reception were very helpful. Dining - breakfast food was ordinary - dining area too small with the result there was queue from about 8.30 am. to get a table. Room was nice. Automated lighting system slightly confusing and lighting especially in bathroom not bright enough. Bed was comfortable. Nice pool area.
Stayed 1 night in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear Ian,We are glad to hear that you enjoyed your stay and appreciate the high rating that you had given us.We look forward to welcoming you back soon for another delightful stay.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Robert Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 6 nights in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear Robert,We are delighted to hear that you were happy with the warm hospitality of our team members. We look forward to serving you again in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Most things within easy walking distance MRT just 200 metres and 3 shopping malls close by.
Stayed 6 nights in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear James,We are delighted to hear that you enjoyed your stay at Grand Park City Hall which is close to shopping malls, eateries, sightseeing attractions and public transportation.We look forward to having you back in the near future for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

SOYOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very good. City hall train station very near. Room and swimming pool very nice
Stayed 2 nights in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear Soyoung,Thank you for choosing to stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We are glad that you had an enjoyable stay and look forward to welcoming you back on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very welcoming staff. our check in was smooth. shout out to the pool staff, we wanted to check out the pool and gym, although he have just close the place up. he assist us to ensure we get to see the facilities. great service
Stayed 1 night in Feb 2024
Response from Grand Park City Hall on 15 Feb,2024
Dear Mohamed,Thank you for a lovely review. We are delighted to hear that you enjoyed the warm hospitality of our team members.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Oscar, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted at the front door and the workers were more than helpful with information and recommendations to multiple of places and things to do . Rooms were nice and neat. Amenities were superb ! Nice gym!
Stayed 1 night in Dec 2023
Response from Grand Park City Hall on 15 Feb,2024
Dear Oscar,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you enjoyed your stay and the warm hospitality of our team members. We appreciate the 5-star rating that you had generously given us. All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic Staff. Manager Joseph looked after our family and friends like we had been there 100 times before. Very clean. Very well run hotel. Exceptional service. Would stay again when in Singapore.
Stayed 3 nights in Jan 2024
Response from Grand Park City Hall on 6 Feb,2024
Dear Oliver,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and also enjoyed the warm hospitality accorded by Joseph. We appreciate the 5-star rating that you had generously given us.We look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards, Management Team of Grand Park City Hall

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Value for money. Lighting in rooms took some getting used to. Breakfast was ordinary.
Stayed 3 nights in Jan 2024
Response from Grand Park City Hall on 5 Feb,2024
Dear Ian,Thank you for your feedback which we have noted. We hope that overall, your stay was enjoyable and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Robert, Saint Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Singapore, great hotel with friendly and helpful staff. Was able to walk to a lot of different places around the city
Stayed 3 nights in Jan 2024
Response from Grand Park City Hall on 2 Feb,2024
Dear Robert,We are delighted that you had an enjoyable stay for your first visit to Singapore. Thank you for choosing to stay at Grand Park City Hall which has a central location and close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back and to be of service to you on your 2nd visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

4/10 Poor

Erika Visentin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The overall concept of the property is unclear. The division between concierge on lower ground floor and reception on 3rd was very confusing. Rooms are small and very basic, breakfast was awful, limited options, breakfast staff were rude and super slow (perhaps understaffed), receptionists were rather detached almost unhappy to be there but most of all, huge issue in this property is the noise!!! From the room you can hear everything from corridors and between rooms too. We had a baby screaming for hours and we barely slept unfortunately. Most certainly not a 5a*, barely a 3*star plus. Gym was extremely basic but pool on terrace was ok. Would not stay here again. Overpriced and for same money you can stay on many other property nearby which are 100 times better in service and offering.
Response from Grand Park City Hall on 26 Jan,2024
Dear Erika,Thank you for taking time to provide us a detailed review.We hope that overall, your stay was pleasant and look forward to welcoming you back.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Nick, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property is a hidden gem in Singapore. Nice rooms and exceptional value while being walkable to Central, Bras Basah and Chinatown and close to the MRT at City Hall.
Stayed 2 nights in Jan 2024
Response from Grand Park City Hall on 26 Jan,2024
Dear Nick,Thank you for taking time to provide us your review.We are glad that you enjoyed your stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

ARSENIO B

Stayed 1 night in Jan 2024
Response from Grand Park City Hall on 23 Jan,2024
Dear Arsenio,Thank you for the 5-star rating which you had kindly given us. We are happy that your stay was wonderful and look forward to having you back with us in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Agatha

Stayed 1 night in Jan 2024
Response from Grand Park City Hall on 19 Jan,2024
Dear Agatha,We appreciate the full rating that you had generously given us. We are glad that you enjoyed your stay and look forward to have you back for another wonderful stay in the near future.Warmest regards,Management Team of Grand Park City Hall

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip Jan 2024
Really nice hotel in a good location. Lights and Aircon control difficult to use and not in the best of locations within the room. Ceiling Fan noisy. No hot water in Bathroom sink on second day.
Stayed 2 nights in Jan 2024
Response from Grand Park City Hall on 19 Jan,2024
Dear John,Thank you for taking time to provide us your review. We have noted your comments and would like to apologise for the inconvenience caused during your stay. We will address the issues with our team leaders.We hope that overall, you had a pleasant stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

De Quan Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful for the exceptional hospitality
Delighted with the clean and spacious room during our stay—everything was just perfect. The hotel manager's kindness went above and beyond as they surprised us with a plate of fresh fruits in the evening. This thoughtful gesture made our return stay even more enjoyable. Grateful for the exceptional hospitality!
Stayed 1 night in Jan 2024
Response from Grand Park City Hall on 19 Jan,2024
Dear Alex,We are delighted to hear that you enjoyed your stay and also appreciate the full rating that you had generously given us.We look forward to welcoming you back soon for another fantastic stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a really good location . MRT 2 mins walk but most places are all easily walkable from the hotel. Really good marina bay views from the rooftop area .
Stayed 9 nights in Jan 2024
Response from Grand Park City Hall on 23 Jan,2024
Dear Mr Tony,Thank you for a lovely review. We are glad that you enjoyed your stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation. We look forward to welcoming you back for another delightful stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Grand Park City Hall on 19 Jan,2024
Dear Mr Nigel,Thank you for the full rating that you had kindly given us. We are glad that you enjoyed your stay and hope to have you back soon for another delightful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Stephane

Stayed 2 nights in Jan 2024
Response from Management Team of Grand Park City Hall on 9 Jan,2024
Dear Stephane,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us.All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Lori, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to acclimatize to the time change. The club room access was perfect for us after a very long flight. Excellent stay.
Stayed 1 night in Jan 2024
Response from Management Team of Grand Park City Hall on 9 Jan,2024
Dear Lori,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us.All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Varsha

Stayed 2 nights in Jan 2024
Response from Management Team of Grand Park City Hall on 9 Jan,2024
Dear Varsha,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had been recently renovated, it is in a fabulous location, the room tech for lights etc which was controlled on your phone was hit and miss
Stayed 7 nights in Dec 2023
Response from Management Team of Grand Park City Hall on 9 Jan,2024
Dear James,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Alejandro, Las Vegas

Stayed 4 nights in Dec 2023
Response from Grand Park City Hall on 6 Feb,2024
Dear Alejandro,Thank you for the 5-star rating that you had given us. We are delighted that you had an enjoyable stay and look forward to serving you in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! Great location to many of the cultural sights & transport networks such as the MRT at City Hall. Raffles City is close by for shopping. Nice ambience around the hotel. I liked the room which has an excellent bathroom & good facilities. Staff were professional & prompt with requests. My criticism is that they did not offer natural yoghurt at breakfast. I would stay here again.
Stayed 7 nights in Dec 2023
Response from Grand Park City Hall on 8 Jan,2024
Dear Marilyn,Thank you for choosing to stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We are happy that you had an enjoyable stay and also enjoyed the warm hospitality of our team members.We look forward to welcoming you back for another fantastic stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home in Singapore
This is my second time staying in this property and will continue staying here for any future trip to the city. Centrally located, close to the museums, hawker centers, and the MRT making it convenient to and from the airport. Room is sufficiently spacious. The ceiling fan is a nice touch. Breakfast was decent for a hotel of its caliber. Front desk officers were very responsive and welcoming, with special mention to Allysha. Pool was good for a light workout, as well as the gym.
Stayed 3 nights in Dec 2023
Response from Management Team of Grand Park City Hall on 3 Jan,2024
Dear Patrick,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us. All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Management Team of Grand Park City Hall on 3 Jan,2024
Dear Winston,Thank you for your review and for choosing to stay at Grand Park City Hall. It was truly a pleasure having you as our guest. We appreciate the high ratings that you had kindly given us. We are glad that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards, Management Team of Grand Park City Hall

10/10 Excellent

Venkata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and safe. Many dining options around the hotel. The breakfast buffet option was very good. Rooms were clean and well maintained. Loved our stay
Stayed 3 nights in Dec 2023
Response from Grand Park City Hall on 26 Dec,2023
Dear Ventaka,Thank you for a lovely review. We are delighted to hear that your stay was enjoyable and look forward to welcoming you back for another great experience.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Emy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Grand Park City Hall on 26 Dec,2023
Dear Emy,Thank you for the high rating that you had generously given us. We are happy that you had a wonderful stay and look forward to be of service to you in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to most transport bus and subway
Stayed 7 nights in Dec 2023
Response from Grand Park City Hall on 26 Dec,2023
Dear Han,Thank you for choosing to stay at the Grand Park City Hall which has a central location and is close to sightseeing attractions, shopping malls, eateries and public transportation.We hope to have you back with us soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Karthik

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Grand Park City Hall on 26 Dec,2023
Dear Karthik,Thank you for the full rating that you had kindly given us. We are glad that you had a wonderful stay and look forward to your next visit in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Grand Park City Hall on 20 Dec,2023
Dear PaulThank you for the full rating that you had kindly given us. We are glad that you enjoyed your stay and look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

6/10 Okay

Ahmet Ozkan, Bowling Green

Liked: Cleanliness, amenities, property conditions & facilities
Check in a check out were super easy. The room was not extraordinary but ok. My major complaint is about the breakfast. Not only that the variety of the food was limited but the staff seemed to me not kind at all. I was also by myself. I was always seated to the darkest room in the breakfast area. I did not enjoy my breakfast at all.
Stayed 3 nights in Dec 2023
Response from Management Team at Grand Park City Hall on 17 Dec,2023
Dear Ahmet Ozkan,Thank you for your kind feedback and for letting us know your thoughts. We will definitely look into improving our breakfast selections for your next stay with us and we hope to make it a more memorable stay for you in the future. Warmest Regards, Management Team at Grand Park City Hall

10/10 Excellent

Mohd Khairy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly & helpful. Especially the guys at the arrival area.
Stayed 1 night in Dec 2023
Response from Grand Park City Hall on 15 Dec,2023
Dear Mr Mohd,Thank you for a lovely review. We are glad that you had a wonderful stay and look forward to welcoming you back for another fantastic stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Really high tech eco friendly rooms
Stayed 2 nights in Dec 2023
Response from GPCH GSM on 15 Dec,2023
Dear Tim, It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Grand Park City Hall on 9 Feb,2024
Dear Domenic,Thank you for the 5-star rating. We are glad your stay was wonderful and look forward to welcoming you back soon.Warmest regards,Management

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 3 nights in Nov 2023
Response from Grand Park City Hall on 7 Dec,2023
Dear Cecilia,Thank you for the 5-star rating that you had kindly given us. We are glad that you had an enjoyable stay and look forward eagerly to welcome you back soon.Warmest regards,Management Team of Grand Park City Hall