Dear Tommy,Thank you for your positive rating. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear IVY,Thank you for choosing to stay with us. As Singapore is tiny, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms, especially in high demand areas like Clarke Quay. Nevertheless, our rooms have been carefully designed to balance comfort and affordability in an economy-tier hotel. We have taken note of your comment and will step up inspections to mitigate such experience. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear Diane,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are pleased to hear that you had enjoyed your stay with our excellent location and lovely rooftop swimming pool. Our hotel location is indeed very popular with travellers for our close proximity to many eateries, public transport and convenient amenities. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive

Dear Tejash,Thank you for bringing up our hotel's fantastic location as well as the spectrum of restaurants, bars and public transport we offer right at our doorsteps. Our hotel is also within walking distance from popular attractions such as Singapore River, Chinatown and Marina Bay. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Roland,We strive to make each stay as comfortable and affordable for all our guests and we are glad to learn that we had met your expectations. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive

Dear Valdamar,Thank you for sharing your positive stay experience. We are delighted that you had spotted a great bargain in staying with us and we certainly look forward to welcome you back soon!Warm Regards,RolandGuest Experience Executive

Dear Grace,Thank you for leaving a five star review and compliments for our lovely hospitality team. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Parag,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for your patronage. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear David,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer with our cozy and affordable accommodation. We are in the process of replacing our mattresses to softer ones. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive

Dear Pablo,Thank you for taking time to write a review of your hotel stay. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. As Singapore is really small as compared to most countries, hotel rooms here in our city have also been scaled accordingly. Toilet and bathroom that comes in a combined set up is common for a budget tiered hotel. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear Siu-Nam,We strive to make each stay as comfortable and affordable for all our guests and we are happy that we had met your expectations. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Mary,Thank you for taking time to write a review of your hotel stay. Our partnering cafe currently offer 7 menu options for breakfast and most of our guests are happy with the selections available which includes options for Western guests and vegetarian guests. We have noted on your comments and will share these with the restaurant team so that we can continue to improve our services. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Supaporn,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It is a delight to hear we made an impression with our comfortable bed and pillow! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Linda,We really appreciate your strong recommendation for ibis budget Clarke Quay and loving our rooftop swimming pool, excellent location and helpful staff! Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. We would love to have the opportunity to welcome you back again!Warm Regards,RolandGuest Experience Executive

Dear KEENLIN,As Singapore is tiny, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms, especially in high demand areas like Clarke Quay. Nevertheless, our rooms have been carefully designed to balance comfort and affordability in an economy-tier hotel. Many of our guests have shared with us that they had an enjoyable rest in our rooms after spending their entire day out exploring the sights of Singapore. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Jeff,Thank you for giving ibis budget Clarke Quay a perfect rating. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Jessica,Thank you for taking time to write a review of your hotel stay. We are pleased to hear that you had enjoyed our cosy and clean room. We would love to have the opportunity to welcome you back again!Warm Regards,RolandGuest Experience Executive

Dear Deana,Thank you for bringing up our hotel's fantastic location! It means a lot to us to hear that you had a great stay in our hotel and had enjoyed our great accessibility to city center and tourist spots! We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Michael,We appreciate your review and thank you for staying with us. We are glad to hear that our accessible location had met your needs as a traveller. As Singapore hotels are currently experiencing overwhelming demand and rising costs, room rates have increased accordingly. Nevertheless, we are confident that our rooms remain very competitively priced in our market segment. We look forward to welcoming you back again. Warm Regards,RolandGuest Experience Executive

Dear Guest,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Mun-Yee,The Hotel Team is happy to learn of your wonderful stay experience with us, from our hotel's excellent location and amazing hospitality team. It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted that we are able to fulfil all expectations of your stay. It has been such a pleasure to have provided you with an excellent staycation experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Lyn,We are dismayed to hear that the rooms were not up to the standard you had come to expect from us. The air-conditioning can be adjusted to a higher temperature to prevent condensation and freezing in the room. Room rates could have been higher during your stay period due to Jacky Cheung concerts and Liverpool football matches bringing in visitors from the region, thereby causing a shortage of rooms across the country. We are confident that our room rates are highly competitive, and it is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear kris,We value your patronage and we are delighted that you have enjoyed our stategic location and comfortable rooms which ibis budget Clarke Quay is known for. We certainly look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Holly,Thank you for choosing to stay with us. We are dismayed to hear that you did not enjoy our beds which we have received many compliments for. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Dear Ryan,The Hotel Team is delighted to learn your wonderful stay experience with us, from our hotel's excellent location and amazing hospitality team. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive

Dear Alexis,The Hotel Team deeply appreciates your kind words for ibis budget Clarke Quay and is delighted to learn of your very good hotel experience. We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for choosing to stay with us. We are glad that we are able to meet to your stay expectations. Standard rooms do not have windows and this is indicated in the booking platform. If you require a window, please consider our Superior or Deluxe room. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Donna,Thank you for leaving a five star review for ibis budget Clarke Quay, and loving the great accessibility we provide for our guests with our convenient location! Our hotel is indeed very well located with great proximity to MRT station and many popular attractions such as Chinatown, Little India and Singapore River! We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Ian,As Singapore is tiny, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms, especially in high demand areas like Clarke Quay. The size of our rooms are clearly indicated on the booking platforms. My colleagues are more than glad to complimentary luggage storage service for our guests while they are away touring the city. The luggages will be looked after by our FrontDesk 24/7 and under cctv survelliance even if they remained in the lobby. They will be placed in the storage room as long as there is available space. Warm Regards,RolandGuest Experience Executive

Dear VladimirThe Hotel Team is delighted to receive your awesome review rating! We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive

Dear Neil,We are pleased to hear that you had enjoyed your stay with us. Our hotel is indeed very well located and near to Clarke Quay MRT station within 5 minutes walking disance. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

Dear YIH-FEN,Thank you for your kind compliments. We are happy that we are able to meet to your stay expectations. We value your patronage and we hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive

Dear Rhett,Thank you for your strong endorsement for ibis budget Clarke Quay. It has been an absolute delight to have exceeded your expectations during your stay with us with our comfortable beds, rooftop swimming pool, and most importantly our warm hospitality! We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for your valuable feedback. Our maintenance team has attended to your room and serviced it. The room is now operational to provide a comfortable and enjoyable hotel experience for our guests. However, please choose the desired room type when making your booking. Our Standard Rooms are not equipped with windows, if you wish to have that feature, please select one of our other room types. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear Wee Qi,It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our clean rooms. It has been such a pleasure to have provided you with an excellent hotel experience. We hope you had the opportunity to use our rooftop swimming pool. We certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive