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Reviews of River City Inn - Hostel

2 out of 5
River City Inn - Hostel
33C Hongkong Street, 4th Floor without a lift, Singapore

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 41 reviews" "
Rating 8 - Good. 15 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2023

8/10 Good

Halil Ibrahim

Liked: Staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Boon Kiong

Stayed 1 night in Dec 2022

2/10 Terrible

Nemanja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hostel and the staff are arrogant and u cannot reach them. Do not stay here.
Stayed 2 nights in Feb 2020
Response from Jackie on 24 Feb,2020
Guest was a no show

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

8/10 Good

Checkeres, Melbourne, AU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cozy little hostel. Free breakfast and decent beds. The wifi is super slow and doesn't really reach the further rooms. Probably the only downside. Also FYI, there isn't a lift up to their level (4th floor)
Stayed 1 night in Mar 2019

10/10 Excellent

scott, Los Angeles

very very nice place great staff and very clean and good environment
Stayed 10 nights in Sep 2018
Response from Ms Jackie on 19 Sept,2018
Thank you for staying with us! We look forward to seeing you again!

6/10 Okay

Verified traveller

Poor facility
I want to watch TV and ask the staff whether I can open it. However, the staff told me that if I open the TV we can't use wifi anymore!!! Eventually, no TV watching and no wifi signal after 11 pm No air con in room during daytime and weak air con in common area
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Great location. Across from Clark Quay metr Center
Location fantastic. Clarke Quay MRT 5 min. Walk to Clarke Quay dancing and clubs. 6-8 minutes. Safe even 2 am. Walk to Chinatown. Walk to Raffles place and MRT 10 min. Service was ok. Must enter bare feet. Not even with slippers but socks ok. Breakfast mainly bread and jam or with a banana. PC Internet available and good. Sinks are in breakfast/function room so no privacy. Overall because of location nothing else beats it for price and I will stay there again.The closest capsule/pods hostels are almost double cost and Boat Quay location is not as convenient. Visit Gardens by the Bay, light show is amazing, direct Lavender MRT line. And near it the Marina Sands Mall dancing fountains is spectacular.
Stayed 6 nights in Jun 2018
Response from Ms Jackie on 20 Jun,2018
Thank you for your feedback. To upkeep the cleanliness of the hostel for all guests, footwear is not allowed indoors except in the toilets. Guests who are not comfortable barefooted may wear socks.

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in an expensive neighborhood.
Good option in an expensive neighborhood.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Creepy male employee
Location is great. Place is clean. However the one staff member who lives there full time was extremely rude and creepy. I stayed for a week so I was able to see how uncomfortable he makes people feel. He treats the place as his home and everyone who stays there is an invader. First day I stayed there he removed me bag from the room while I was out and refused to acknowledge that fact. After that I just avoided him however I saw how he would walk into the room throughout the day (I stayed in the 14 person dorm) and he would look around and walk back out. I saw this happen at 6am one morning while most people in the room were asleep. This was beyond creepy. He would do this throughout the day. I saw him follow a guest into the shower/toilet area telling him he smelled bad and said “do you need me to show you how to wash yourself?” This is rude and creepy.He said this out loud in front of other guests which is disrespectful towards this guest.I asked to leave and tried to get a refund but the management refused and said I could check out early but I would not get my money back.So I stayed for the whole week but could not wait to leave as I felt so uncomfortable around this one employee. When I did finally leave,this employee stood at the doorway as I was out in the hall pitting my shoes on. He stood there until I left.For what reason he had to watch me I don’t know but it just reinforced how creepy it was to stay here.To be fair, the rest of the staff were good and it’s clean.
Response from Ms Jackie on 25 Apr,2018
Thank you for your feedback. The male staff which you dislike no longer works with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Khim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
call no one ans, hotel rejeted my booking, call many time, massage no reply , pls double refund my money, call me now
Stayed 1 night in Mar 2018

8/10 Good

Superkid, West Lafayette, Indiana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap hostel close to everything
Terrific location at Hong Kong Street, just in the Clarke Quay area (metro station, shopping mall, restaurants, bars, and more). Merlion Park, Chinatown, City Hall, Orchard Road, and SMU are in walking distance. You will be welcome at the counter with water first then do the check-in things. Staffs are more than friendly. Breakfast is simple but enough to get energy. Wifi is okay. And you can leave your luggage in the hostel if you have a late flight after check-out time. The rate is also very affordable and reasonable. I think the only drawback would be the stairs - there is no elevator so you will need to climb to the 4th floor. Other than that, everything is perfect. I think I will stay here again for sure if I come again.
Stayed 1 night in Nov 2017
Response from Ms Jackie on 28 Nov,2017
Thank you for your feedback! We will definitely install a lift when the building is up for renovation in a couple of years. Before then, the stairs is going to keep all our guests fit :)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
OK Place to Stay for its Price
Was pretty cash-strapped, so decided maybe time to try an Inn or Hosted. For its price, nothing to complain.
Stayed 1 night in May 2017
Response from Ms Jackie on 16 Nov,2017
Thank you for your feedback. We hope that you had a pleasant stay with us!

10/10 Excellent

dogeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close Clarke Quay
You can drop your baggage there even after checking out, so you can have a nice day exploring singapkre before your flight. Also, they provide bread and jam as their free breakfast. It's from 6-12pm. Anyway, free drinks are available whole day. For me, it has no difference between 14 people room and 10 people room, so I suggest traveller to book for 14 people room to save cost.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Place to avoid
Good: - close to transportation, central location, clean floors, clean bathrooms Bad things: - Their dorm does not look like the one on the pictures. The real one is divided in two rooms and cramped with beds. Other dorms are boxes without any windows. - Stench is horrible. They turn off the AC during the day, maybe that's the reason, but aside of stinky inside, outside of the hostel smells too. Thats because the floor above is FightClub Gym and it smells like locker. - FightClub Gym above starts at 7am and they bang their weights on the top of your head. They finish around 10:30pm with yelling and more banging. Everything shakes on the hostel floor... - WiFi is horrible and you'll need to reconnect few times per day. - Girls that work in hostel will ignore you as much as they can. Very unhelpful. I had to stay somewhere else because I could not stand this place any more. Next hostel was like heaven...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel! Bad wifi and Bad air conditioning!
My stay was a great one. It was very clean. They cleaned the floors every day. No shoes allowed. It was very organized. The staff was very helpful. With every place there are cons. I think the four most important things staying anywhere are air conditioning, wifi, safety and cleanliness. This was definitely a very safe and clean hostel. I loved feeling at ease. I really did NOT like when they would turn off the air conditioner in the bedroom at certain times. They also advertise that the wifi has a strong signal. That is not true. The wifi in the bedroom would not work at all. If there were a lot of people on the wifi network, it too would not work in the common space. It would lag a lot. Other than that, it was very pleasant. I enjoyed it very much.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kann ich weiterempfehlen
Ich mochte den Aufenthalt dort. Mit Navi konnte man es leicht finden. Einfach an der grünen Station Raffles Place aussteigen und am Fluss entlang gehen. Die Räume sind sauber, und sehr kühl. Es riecht einwenig modrig, aber schimmel hatte ich keinen gesehen. Unisex Toiletten und Duschkabinen. Alles ist sehr gemeinschaftlich, also hat man die meiste Privatsphäre im Zimmer, auf seinem Bett mit Vorhang. Die Bettnummer wird dir gezeigt, und es gibt ein extra Schuhfach, da innen keine Schuhe getragen werden, und Badeslipper im Bad Bereich.
Stayed 4 nights in Sep 2023

8/10 Good

tsutomu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最差的入住經驗
淋浴和洗手間各只有三間，髒，長期有螞蟻，偶有小蟑螂。廁所有異味。淋浴間的垃圾從不清理。床單有乾掉洗不掉的血跡。薄被不清洗。 公共空間越夜越吵鬧，凌晨仍大聲喧嘩。早上十點要退房，不是十一點。 入住期間跳電三次。職員服務態度差，愛理不理。 唯一優點是地理位置方便。 這次入住經驗完全影響旅遊心情，是住過的旅館中最差的一間。
Stayed 7 nights in Jun 2023

4/10 Poor

jinsang

Stayed 2 nights in Apr 2023

10/10 Excellent

RIKA

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Leon

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to Clerk Quey, which is the popular for the nightlife.
Stayed 4 nights in Jan 2020

8/10 Good

JIHNGBANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta muy bien ubicado, el personal es muy cordial. Estaba muy limpio y me gusto mucho.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Won Soon

Liked: Cleanliness, staff & service, property conditions & facilities
4층, 깔끔하고 저렴함
4층입니다. 2박했는데, 처음에 올라갈때 조금 힘들었네요 무난하고 괜찮습니다. 여성도미이용했는데, 저녁8시에 에어컨을 켜주는거 빼고는 괜찮았습니다.
Response from Ms Jackie on 25 Apr,2018
Thank you for your feedback.

10/10 Excellent

Chloe, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價錢很好，櫃檯人員也很好，有問題都會馬上處理，常常和旅客聊天還會提供當地旅遊的資訊跟地圖，公共浴室維持的很乾淨，早上還有簡單的早餐。 缺點是地點在四樓但沒有電梯。
Stayed 4 nights in Jan 2018

6/10 Okay

Jack

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
駅近い
駅やフェリー乗り場に近いため、効率よく観光できます。寝るだけと割り切ってはいたのですが、ラウンジでいろんな人たちと気楽に語らえる雰囲気が用意されているのでとても楽しかったです。ただし、ドミトリーの設備そのものは期待しない方がいいです。
Stayed 1 night in Jan 2018
Response from Ms Jackie on 30 Jan,2018
Thank you for your feedback. We are happy to know that you have enjoyed your stay with us!

10/10 Excellent

Eduardo Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado al 100%
Excelente opción si viajas solo y con poco presupuesto, la ubicación es inmejorable! Sin duda regresaría
Stayed 4 nights in Oct 2017
Thank you for your feedback! We are delighted that you have enjoyed your stay with us. We look forward to serving you better during your next visit :) Safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hostel, beste Lage!
Sehr angenehme Athmosphäre, nettes Personal und sehr sauber! Nur wenige Minuten zu Fuß zum Clarke Quay und Marina Bay.

10/10 Excellent

DONGHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shing Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay here very much;) it's a place where can met some new people to explore Singapore, it's near to china town and the metro. Very good location. Clean place and bathroom

8/10 Good

Hirofumi

Liked: Staff & service
お勧めのゲストハウス
部屋が汗臭かったです。その他は快適でした。また、立地も良く多くの場所にアクセスしやすかったです。

4/10 Poor

CHLOE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通非常便利，旅館很乾淨，很舒服的一趟旅行