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Reviews of Santa Grand Hotel Chinatown

3 out of 5
Santa Grand Hotel Chinatown
20 Trengganu Street, Singapore,

Reviews

5.8
Rating 10 - Excellent. 2 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 28 out of 68 reviews" "
Rating 4 - Poor. 15 out of 68 reviews" "
Rating 2 - Terrible. 7 out of 68 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Keith

Liked: Cleanliness, staff & service

6/10 Okay

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

John, Perth Australia

Disliked: Property conditions & facilities, room comfort
Only for a lone traveller
The best thing about this hotel is the location I do not believe I warrants a 3 star rating because the rooms are too small and I would have not stayed if I was travelling with a partner.

6/10 Okay

jamie, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a let down
Rather dirty especialy the bathroom bed like concrete and service well there was none we asked for directions to money changers and guy at reception shrugged his shoulders and says don't know somewhere out there and point to street. Chinatown itself beautiful

10/10 Excellent

Salvador, Davao City, Philippines 8000

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart Hotel
We had an excellent stay in Santa Grand Hotel, we liked a quite one, simple and room services.It is accessible and at the heart of the city, in fact I recommended it to my relatives and friends for their stay when they ever visit Singapore in the near future.

8/10 Good

SANTHUSH, Townsville, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than adequate
I and my mother stayed overnight in separate rooms at this hotel in August 2015. We paid approximately $60 Autralian dollars for each single room. The room sizes were small, the same as I have found in one other cheap hotel in Singapore. The bathroom was very small as well, with the toilet and the shower extremely close together. However, the room and the toilet/shower were clean and were adequate for an overnight stay. This hotel is in a sort of red light district, with several massage parlours next to this hotel and down this street. I rate it 4 out of 5 for an overnight stay.

2/10 Terrible

Sharon, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a very musty smell.

6/10 Okay

Michael, London

Liked: Cleanliness
In the heart of Chinatown
Right in the heart of Chinatown, it is an ok hotel. Facilities were basic and my single room was very small. But it did the job, the bed was comfy and the air con worked well.

4/10 Poor

Eun ho

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Jagath, rathnapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
The services provided by the Santa Grand Hotel was very good during our stay from 21 June 2015 to 28 June 2015.Location, room condition, cleanliness are very good. thanks for the corporation of the hotel staff.

6/10 Okay

Verified traveller

8/10 Good

BILAL AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in china town
I stayed at Santa grand for 3nights I feel very comfortable because 1st one is the excellent location MRT just walk a minute the second one is chains market shaping centre because Singapore is very expensive and if you check china town you definitely say the China town is cheap and third one is food steer and about hotel management is good very cooperative night shift also by all means Santa grand is excellent

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Joseph

Liked: Staff & service, room comfort

4/10 Poor

Wee Kie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David

Disliked: Room comfort

6/10 Okay

Laurence, Angeles City

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cheap but decent in a GREAT location
A solid value. Dirt cheap but decent. No shared bathrooms. Air Con only goes down to 18. I prefer 16. Also, adult websites are blocked. Same with gambling sites. So you have to have a VPN. This is not the case with other hotels in the area. Location in the heart of Chinatown is fantastic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place To Stay
Overall is good, especially love the location which pretty convenience.

6/10 Okay

Clement, Paris

Disliked: Staff & service, room comfort
Good enough to sleep. No more.
Fair

10/10 Excellent

Abigail, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff were friendly and helpful. They also offer discounted tickets to attractions. Location was in the heart of Chinatown and literally 2 min away from the MRT. The location is very central to many different attractions and so close to Sentosa Island. I would definitely recommend it to any traveller looking for a great location and affordable rates.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced and very old hotel.
the hotel star rating is wrong. The staff was okay. The place is dirty and old.

4/10 Poor

Melvin, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Service EVER
Other than the surrounding shops since its at Chinatown that is worth the value, other than that it's a negative x3 especially the service. Definitely not going to stay another time for my next trip.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just Dark
The room was dark, the hallway was dark, it was dark everywhere in this hotel.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Convenient to downtown Singapore.
Adequate except for internet access, which was slow and intermittent.

6/10 Okay

SM, Kuala Lumpur, Malaysia

Liked: Cleanliness, room comfort
Very good location.
Convenience location. Can be considered to stay in this hotel again. NO majors comment. Overall is quite a good hotel but a bit expensive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Chinatown MRT station.
Very convenient location. and good for sightseeing.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

Fox, 日本

China Town駅から近く、繁華街のど真ん中。至極便利。
簡潔に揃ったリーズナブルなホテルで、中華街のど真ん中にあり、遊びに行くにも至極便利。 近距離に別館もあるようで、そちらの方もさらに繁華街の真ん中にあり便利そう。

4/10 Poor

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semester Singapore
Hotellet ligger mycket bra i China town.Nära till tunnelbana enkelt finna taxi i området. Tyvärr är hotellet slitet och vad värre är så är även hotellet skitigt. Orena allmänutrymme och rummet var inte tillfredsställande städat.Kan inte rekomendera detta hotell.

6/10 Okay

YASUHIRO, JP

Disliked: Room comfort
ロケーションはいいです。
部屋は窓もなく狭いですが、チャイナタウン駅の近くで、観光、ショッピング、食事には非常に便利です。

6/10 Okay

Emi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad smell in the room....

6/10 Okay

Katja

6/10 Okay

Katja

8/10 Good

Arnon, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักกลางเมือง ราคาประหยัด
สุดยอดทำเล ใกล้ MRT แค่ไม่กี่ก้าว ไปไหนก็สะดวก อาหารหาง่าย พนักงานดีมากๆ ห้องเล็กแต่จัดสัดส่วนโอเค คือ รวมๆแล้วดีเลย แหม่

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
酒店真的有味道，电梯里很臭！

6/10 Okay

Verified traveller

차이나타운의 중심에있음, 그러나 그것이전부입니다
우리나라 중급 모텔수준입니다 혼자와서 잠만자기 적당한 수준입니다

4/10 Poor

ROBERT, Barcelona

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Extremely noisy, small and not clean room. Well located. I would look for others options first. Really expensive for quality-price balance.

6/10 Okay

YEN YU, 台灣

Liked: Cleanliness
中上
我們住三人房 燈光太昏暗 廁所乾淨 有乾濕分離 有電梯 房間外面走廊有一台多功能現泡機 咖啡奶茶美路之類的 有時後晚上看是開著可以用 有時後是關著的 服務人員滿和善的 寄放行李會先用線綁起來 再用一層網子蓋住 這點很用心

4/10 Poor

Alisa, BKK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
alice
the roon's not clean

6/10 Okay

Kiki, Taiwan

Liked: Staff & service
Disliked: Property conditions & facilities
吃東西、購物皆方便的飯店。
飯店櫃台人員服務親切。 位於牛車水中心地帶，吃東西、購物皆方便，但有些吵。 飯店安排的房間與當初訂房時所看之相片差距甚大。

6/10 Okay

小栗キャップ, 東京

Disliked: Property conditions & facilities
チャイナタウンのど真ん中。
ベッドは十分な広さがあったが、ベッドで部屋が一杯で動き回るのが大変。 シャワーもとても狭く、水が外に流れ出てしまう。

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
チャイナタウンにある、こじんまりしたホテル
部屋の換気が悪く、じめじめした感じ。ベットのシーツも穴があいており、清潔感にかける。一瞬カビがはえているのではないかと疑ってしまうようなジメジメ感。部屋の喚起が悪い為かもしれない。エアコンがベットの上にあり、エアコンからの空気を常に肌に感じる。方向を変更してもダメでした。 立地はチャイナタウンの駅から近くて便利。

6/10 Okay

Verified traveller

Location is perfect.
Location is perfect. Staff is nice. Hotel room is a bit old.

8/10 Good

kit chuen, 香港

Liked: Cleanliness, staff & service, property conditions & facilities
可以一試的酒店
地點非常方便，但有少許嘈雜聲。但整體都覺得可以的。

6/10 Okay

Takashi, japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
難しい評価
価格は安いが、部屋のクオリティは低い。トイレとシャワーが同じ床で閉口、使いにくく、湿気が抜け無いので、洗濯物が2日しても乾かない。 ただ、チャイナコンプレックスや駅に近いこと、フレンドリーなスタッフが居た事は有難い。 難しい評価になるが、悪くは無い。 だが、私のリピは無い。

2/10 Terrible

Paolo , Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo albergo a due passi dalla metropolitana.
Pessima ! La camera era minuscola e senza finestre così come il bagno. Attraverso le pareti, praticamente di carta, si sentiva il russare continuo dell'ospite della camera adiacente nonché sciacquoni, docce e quant'altro.

8/10 Good

Yuka, 大阪

Liked: Room comfort
Disliked: Cleanliness
立地抜群だが、普通以下の部屋。
チャイナタウンの真ん中にあるので、食べ物にもショッピングにも困りませんし、チャイナタウン駅から近い為、どこに行くにも便利です。 部屋は本当に小さく、トイレの上にシャワーが付いているので、シャワーを使うとトイレが濡れて不便ですが、ほとんど部屋にいなかったので、問題ありませんでした。部屋でゆっくりしたい方にはむいていません。

6/10 Okay

JIN SUNG, KOREA

싱가포르 여행에 교통이 정말 좋은 곳~
2015.7.26~7.29 가족여행으로 3박을 했습니다. MRT 차이나타운역에서 2분거리로 교통은 정말 좋았어요~ 앙모키오역, 하버프런트, 마리나베이샌즈방향으로 이동하기에 정말 굿 굿 이었답니다. 페밀리룸은 더블1개, 싱글1개로 높은 천장에 비해서 조금 좁은 느낌이었구요~~ 차이나타운 거리에 있다보니까 밖에 소리가 조금 들렸지만 그래도 괜챦았습니다. 기념품 및 선물사기에는 부담없고 좋았습니다.

4/10 Poor

Takeshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort