Outdoor pool, pool loungers

Reviews of Shangri-La Apartments, Singapore

Shangri-La Apartments, Singapore
1 Anderson Road, Singapore

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 365 reviews" "
Rating 8 - Good. 134 out of 365 reviews" "
Rating 6 - Okay. 20 out of 365 reviews" "
Rating 4 - Poor. 5 out of 365 reviews" "
Rating 2 - Terrible. 1 out of 365 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

CHITRAK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent property. We really enjoyed staying here. The apartment was very nice and was stocked with eggs, milk, juice, bread and cereal. It is next to the Shangri-La hotel so you can walk to it and eat at the restaurant there.
Stayed 6 nights in Jan 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent buffets, very tidy, very helpful staff
Stayed 7 nights in Nov 2023

10/10 Excellent

Peter Jeffrey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely a 5 star! Everything was a 10/10 and I can't say enough about all the staff and the people of Singapore. Such an amazing trip!!!
Stayed 13 nights in Aug 2023

10/10 Excellent

Tom

Liked: Cleanliness
Stayed 6 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
The staff were excellent throughout our stay. There was a very good welcome pack when we arrived. The apartment was light and airy. It was very well furnished and maintained and it was very large. Shangri La also provided an excellent free shuttle service along Orchard Road which linked to the MRT system.
Stayed 6 nights in May 2023

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our entire stay at the Shangri-La Apartments.
Stayed 7 nights in Mar 2023

6/10 Okay

Ashwini

Travelled with family and small children
Liked: Cleanliness, amenities
The property is okay - rooms and furniture are old. Overall, service doesn’t meet standards you would expect at a Shangri-la property. It’s designed to meet needs of a long term stay vs. short terms stays like ours (a week).
Stayed 7 nights in Feb 2023

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, room comfort
Great property, would definitely use again
Great stay: staff are efficient, hugely service-oriented and always willing to help. Property is kept spotless, rooms are cleaned daily and pool area is lovely - despite having access to the main pool and facilities at the Shangri-la hotel, we only used it twice! Be aware that there are no balconies, and also that there's ongoing building work outside the apartments, which goes on from 8am-10pm six days a week: had little impact on us, but we were on the 6th floor.
Stayed 9 nights in Feb 2023

8/10 Good

Ahmed

Stayed 6 nights in Sep 2022

8/10 Good

Goslik

Stayed 6 nights in Sep 2022

10/10 Excellent

Richard

Stayed 28 nights in Feb 2022

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2021

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, room comfort
It was a very pleasant and comfortable stay. Thank you.
Stayed 6 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, access to Hotel facilities, good dining options and take away from cafe etc
Stayed 6 nights in Dec 2020

10/10 Excellent

Aileen, Singapore

Travelled with family and small children
Liked: Cleanliness, amenities
We loved that the kitchen was so well-stocked, and the complimentary washer and dryer services made laundry a breeze. The apartment itself was very nicely decorated, and though a bit dated, had a cosy feel to it. Highly recommend!
Stayed 6 nights in Jul 2020

8/10 Good

SEUNG WOO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally, I’m satisfied with the services but 1 or 2 staff’s services not good.
Stayed 4 nights in Jun 2020

8/10 Good

Ken

Travelled with family and small children, Business traveller
Liked: Cleanliness
The rooms are a bit dated but good facilities. I think the hotel should provide ShangriLa points for guests’ stay and provide access to the hotel pool during the weekend.
Stayed 14 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Apartments are a 15 minute walk from the nearest train station which is really convenient. Our room was very nice, not the most modern but it didn't seem outdated or uncomfortable. The staff was very attentive and friendly.
Stayed 6 nights in Feb 2020

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
pleasant stay
Second time we have stayed here, very convenient location and ideal for young families. Staff are always very friendly and helpful. For a serviced apartment you have all that you need On the downside, the apartments are starting to look very dated and worn. We chose the apartments rather than the hotel as it's great to have the 2 bedrooms for the kids. However, for some reason you are made to feel a little bit second class citizen vs the hotel guests. For example, not allowed to use the pool at weekends, not allowed to earn loyalty points. I really didn't get this policy as t would have been cheaper to stay in the hotel. Only a minor complaint though, I often recommend these apartments to families I know and would stay again
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has an execellent service from cleanliness to customer service. Room is perfect for 4 adult and nearby place is a great location for shopping and food chain.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well situated around Orchard Road and has the benefit of full access to the resort facilities of the adjoining Shangrila Hotel Staff were excellent. Very very happy with the stay. Apartment was ideal for our family’s needs and very well appointed. Service was very good on a daily basis would highly recommend.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This property has all the amenities required, and its great for family. Have laundry for washing and drying. So convenient. Hotel reception are friendly, they help to call taxi when needed. There is a free-shuttle bus offered by hotel to take people on set schedule to nearby shopping centre and transport. The toilet is old, and the flush system is not great. Bath tub is not good to use as an alternative to shower as the water flow is not so good. Overall, it's really good for the price we have paid. Easy access to Shangri-la hotel to access the luxury gym and breakfast restaurant. Walking distance to all the shops/orchard road. Pretty handy.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this property, location, gardens, rooms and excellent space for a family
Stayed 3 nights in Jan 2020

6/10 Okay

Stephen

Liked: Room comfort
Disliked: Property conditions & facilities
Not that good
Furniture is old with a slight musty smell. Swimming pool looks unclean and has numerous cracked tiles. Used Shangri-la hotel pool which was fab. Staff struggled to smile. Most unusual for Singapore
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and obliging, and the swimming pool especially pleasant.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The apartment was very spacious and it was great to have 2 bathrooms and 2 bedrooms for a family of 4. Staff were very helpful and friendly, pool was great and breakfast at the hotel was exceptional. All in all, highly recommended.
Stayed 7 nights in Jul 2019

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family stay
Well looks after. Friendly staff. Very handy to orchard road. Good to have a bus taking you to the MRT, but walking with small kids is about 15minutes to there with a good view of orchard road...
Stayed 4 nights in Dec 2019

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

May, Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything. Convenient location, staff are very friendly and helpful, and l great facility. Just wondering why they don't have a airport shuttle although they have a bus to the centre of the city.
Stayed 3 nights in Dec 2019

8/10 Good

Zena

Travelled with family
Liked: Cleanliness, staff & service
Stayed 10 nights in Dec 2019

10/10 Excellent

AmandaW, Sydney, Australia

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
We had a fantastic stay at the Shangri-la apartments. Our 2 bedroom apartment was spacious & clean. We had everything we needed for our stay. Close to bus stops, get the Shangri-la shuttle to the MRT on Orchard and a supermarket close by.
Stayed 8 nights in Nov 2019

10/10 Excellent

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Very. comfortable but the pool wasn’t available on the weekend.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, apartment is spacious. Front desk staff could be more engaged, often staff were looking at their phones and didn’t greet guests as they were coming and going throughout the day.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great area. Amazing staff and breakfast. 10 min walk to Orchard MRT red line.
Stayed 4 nights in Oct 2019

10/10 Excellent

Gene, Bali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and great idea to have hourly shuttle bus service to nearby shopping and MRT. No apartment servicing on Sundays, but the staff can provide towels on Sunday if needed. My family and I will definitely stay there the next time we go to Singapore.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens & wonderful saltwater pool. The staff were friendly & helpful & the location was central
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Great location. Everything fine very happy with whole stay.
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, excellent location for access to all of Singapore particular Orchard Road.
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Spacious 1 bed apartment with sitting room and kitchenette, good value and access to facilities at the hotel. Apartment is a little tired but price was reasonable considering.
Stayed 4 nights in Sep 2019

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault the apartments, hotel, or location
Stayed 5 nights in Sep 2019

10/10 Excellent

Severo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019