3 bars/lounges

Reviews of The Royal Park Canvas Ginza Corridor

3.5 out of 5
The Royal Park Canvas Ginza Corridor
Chuo City Ginza 6chome 2-11, Tokyo, Tokyo Prefecture

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 374 reviews" "
Rating 8 - Good. 91 out of 374 reviews" "
Rating 6 - Okay. 34 out of 374 reviews" "
Rating 4 - Poor. 13 out of 374 reviews" "
Rating 2 - Terrible. 2 out of 374 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location and the rooms were clean.
Stayed 3 nights in Apr 2024
Response from Front team on 2 May,2024
DearMr./Ms. Daniel.Thank you for staying at The Royal Park Canvas Ginza Corridor.We are very pleased to hear your high evaluation of our hotel.We will continue to make every effort to make your stay with us as comfortable as possible.Please come to our hotel again when you visit Tokyo.All of our staff look forward to serving you.Thank you very much for taking the time to write us.Best regards,

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room. It was very busy in the “lobby” during the evening hours with party events.
Stayed 3 nights in Apr 2024
Response from Front team on 1 May,2024
Dear Jackie,Thank you for staying at The Royal Park Canvas Ginza Corridor. We are pleased to hear your high evaluation of our hotel. We are sorry for any inconvenience caused by the crowded lobby. We will make every effort to ensure that your stay will be as confortable as possible. Thank you for your feedback. Best regards, Front team

10/10 Excellent

Xun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good service.
Stayed 4 nights in Apr 2024
Response from Front team on 28 Apr,2024
Thank you for staying at The Royal Park Canvas Ginza Corridor. We are very pleased to hear that you enjoyed our services. We look forward to welcoming you again. Front Desk Team

10/10 Excellent

Eugenie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceeded my expectations
Stayed 2 nights in Apr 2024
Response from Front team on 25 Apr,2024
Thank you for staying at The Royal Park Canvas Ginza Corridor. We are very pleased to hear that you enjoyed our services. We look forward to welcoming you again. Front Desk Team

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Apr 2024
Response from Front team on 28 Apr,2024
DearMr./Ms. MohammadThank you for staying at The Royal Park Canvas Ginza Corridor.We are very pleased to hear your high evaluation of our hotel.We will continue to make every effort to make your stay with us as comfortable as possible.Please come to our hotel again when you visit Tokyo.All of our staff look forward to serving you.Thank you very much for taking the time to write us.Best regards,

8/10 Good

Jessica

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Overall we enjoyed this hotel. It’s be wrong for me not to mention that the DJ could be heard across the hotel well into the night. I sleep well so wasn’t too bothered but there was no prior warning. Disappointed in the toothpaste stains at the side of our sink, the textured wall covering made it impossible to get off and as such although the room was clean, it looked dirty here.
Stayed 5 nights in Apr 2024
Response from Front Desk Team on 21 Apr,2024
Thank you for staying at The Royal Park Canvas Ginza Corridor.We sincerely apologize for any discomfort you may have experienced regarding the cleaning of your room.The toothpaste stain you pointed out is something that the hotel cannot tolerate, and we will share it with the cleaning staff for prompt remediation.We will take your words seriously and continue to make efforts to improve the hotel in the future.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walkable location for some of the main stations and multiple subway lines. Ginza is a nice area to be based with lots of shops and restaurants. Hotel was clean and room was a good size. Only negative was a loud DJ party in reception/ bar area on Sat evening. We weren’t aware the reception area was going to be like this from our prior research. Would have been problematic if you are a light sleeper but other than that would recommend this hotel and would choose it again personally.
Stayed 5 nights in Apr 2024
Response from Front team on 20 Apr,2024
Thank you very much for choosing Royal Park Hotel - Ginza Corridor. We also appreciate your comments about our hotel. We are very sorry to hear that you experienced noise problems during your stay. We will continue to work hard in order to provide a better stay experience. Your understanding and support is sincerely appreciated. Sincerely, Front Office

8/10 Good

Arino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel specifically for the space since most hotels in Tokyo are really small (<15sqm), but location turned out great as well. About a 10-minute walk from Ginza station's marunouchi line. Price per night is on the higher side, but that is expected for a good sized hotel in Tokyo. Did not have to interact much with anyone aside from the check-in process - which is great for me. There are 2 lifts to get to your hotel room, 1 to get to the lobby, 1 to get to the rooms. The only disappointing thing for me was that the projector only works with your personal device. I thought there was a way to watch some local shows. Noticed a few circular-shaped spots below the mattress and pillow covers, it may just be the design. I'm not sure. However, hotel still feels clean overall. Staff at the bar may be a bit colder or maybe they are just tired.
Stayed 8 nights in Apr 2024
Response from Front team on 19 Apr,2024
Dear Mr. Arino,Thank you for your stay at The Royal Park Canvas Ginza Corridor.We will check with our cleaning staff to provide better service.We apologise for any inconvenience caused to you.Thank you very much for your valuable feedback.Best Regards

4/10 Poor

Joan

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Rooms had no TV, projector cables they included do not fit current Apple USB C products. Bed was up against the wall, so impossible to get in and out of. No clock in room. Saw employee sleeping in restaurant on chairs mid-afternoon, parties booked every night in lounge so impossible to have a quiet drink. No irons/ironing table in room, had to go to another floor to find. No concierge. Very disappointing for the price.
Stayed 3 nights in Apr 2024
Response from Front team on 17 Apr,2024
Dear Joan,Thank you for your stay at The Royal Park Canvas Ginza Corridor.We are sincerely sorry to hear that you were not satisfied with your stay at our hotel.We will continue to strive to be the hotel of choice for everyone.Thank you very much for your valuable feedback.Best Regards,Front Team

10/10 Excellent

Nicoleta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the trendiest hotels I’ve been to in awhile. Downstairs has a restaurant and Prosecco bar. You are greeted with a free drink ticket at your check in. There is a patio next to the bar on the main floor as well as another restaurant. Great food options within the hotel and surrounding areas. In the heart of Ginza district near to a metro station. Rooms each have a projector you can hook your phone up to and enjoy a show or movie. Pajamas and slippers were provided. We only stayed at this hotel for a night and I will be back to stay at this hotel for longer next time! Friendly and helpful staff!
Stayed 1 night in Apr 2024
Response from Front Team on 16 Apr,2024
Dear Nicoleta,Thank you for your stay at The Royal Park Canvas Ginza Corridor. We appreciate your perfet review and lovely comments. We are happy that we could help you out to make your trip better in Tokyo. As you mentioned, we have bars and restaurants. Moreover, our hotel is surrounded by many restaurants, shopping centre and stations. We would like to welcome you soon, so we look forward to seeing you again.Thank you.Best regards,Front Team

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Front Team on 10 Apr,2024
Dear Alex,Thank you for staying with us at The Royal Park Canvas Ginza Corridor. We appreciate your high review. We look forward to seeing you again in Tokyo. Thank you.Best regards,Front Team

10/10 Excellent

Jehanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Front Office on 6 Apr,2024
Dear Mr./Ms. Jehanya,Thank you for staying at The Royal Park Canvas Ginza Corridor.We appreciate your perfect rating.We look forward to seeing you back to our hotel on your next trip to Tokyo.Thank you.Front Office

8/10 Good

Ada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Storage place is limit, including bathroom. If have a bit more drawer, or shelf, will be much better.
Stayed 5 nights in Mar 2024
Response from Front Office on 1 Apr,2024
Dear Mr./Ms. Ada,Thank you for your stay at The Royal Park Canvas Ginza Corridor.We apologise for any inconvenience caused by the storage in your room. Thank you for your valuable feedback.We look forward to welcoming you back to our hotel on your next trip to Tokyo.Thank you.Front Office

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Excellent location.
Stayed 6 nights in Mar 2024
Response from Front Office on 27 Mar,2024
Dear Ms. Karen,Thank you very much for staying at The Royal Park Canvas Ginza Corridor.We sincerely appreciate your perfect rating.We are delighted that you were satisfied with the convenient location and that you expressed your desire to stay again.We look forward to welcoming you to our hotel again when you travel to Tokyo.Best Regards,Front Office

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing property overall. The housekeeping staff is FIVE STAR - the housekeeper on our floor greeted us every morning with a smile and an offer of new towels and water. I will definitely be back!
Stayed 9 nights in Mar 2024
Response from Front Office on 27 Mar,2024
Dear Mr. Edward,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We are truly grateful for your excellent rating. We appreciate your kind words about our housekeeping staff. We are delighted to hear that you had a comfortable stay. We look forward to welcoming you back to our hotel when you visit Tokyo again.Best regards,Front Office

10/10 Excellent

Maya

Stayed 5 nights in Mar 2023
Response from Front Team on 11 Apr,2024
Dear Mr./ Ms. Ashley,thank you for staying with us at The Royal Park Canvas Ginza Corridor. We appreciate your high review. We look forward to seeing you again in Tokyo. Thank you.Best regards

10/10 Excellent

Jia Yan

Liked: Staff & service, amenities, property conditions & facilities
Hotel is near Yurakucho station and Ginza Station. Rather convenient to go anywhere.
Stayed 10 nights in Mar 2024
Response from Front Office on 18 Mar,2024
Dear Ms. Jia Yan,Thank you very much for staying at Royal Park Canvas Ginza Corridor. We greatly appreciate your wonderful review. We are pleased to hear that you had a comfortable stay. We look forward to welcoming you back to our hotel when you next visit Tokyo.Front Office

10/10 Excellent

tom

Travelled with family
Excellent location. Great staff. Wonderful room
Stayed 3 nights in Mar 2024
Response from Front Office on 18 Mar,2024
Dear Tom,Thank you for staying at The Royal Park Canvas Ginza Corridor.We absolutely appreciate your perfect rating.We hope you had a lovely stay at our hotel.We sincerely look forward to welcoming you back to our hotel when you travel to Tokyo again.Thank you. Front Office

10/10 Excellent

mei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location. Staff were very helpful and professional, service was exceptional.
Stayed 2 nights in Mar 2024
Response from Front Office on 14 Mar,2024
Dear Ms. Mei,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We deeply appreciate your high rating. Our hotel is located in the Ginza area, making it very convenient for sightseeing and shopping. Above all, we are truly grateful for your compliments to our staff, as it brings us the greatest joy.We look forward to welcoming you back to our hotel when you travel to Tokyo again.Front Office

10/10 Excellent

Samantha, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Front Office on 14 Mar,2024
Dear Ms. Samantha,Thank you for staying at The Royal Park Canvas Ginza Corridor.We greatly appreciate your perfect rating.We hope you had a comfortable stay at our hotel.We sincerely look forward to welcoming you back to our hotel when you travel to Tokyo again.Thank you.Front Office

6/10 Okay

Jacqueline Li Hwee

Liked: Cleanliness, property conditions & facilities
stay there for 6 nights. same breakfast everyday. if you consider staying in this hotel, you might wanna save some money and not include their breakfast.
Stayed 6 nights in Feb 2024
Response from Front Office on 6 Mar,2024
Dear Ms. Jacqueline Le Feu,Thank you very much for staying at The Royal Park Canvas Ginza Corridor.We apologize for any dissatisfaction you may have experienced with regards to breakfast. We have shared your feedback with our restaurant and will use it to make improvements in the future.We sincerely look forward to welcoming you back to our hotel on your next trip to Tokyo.Front Office

10/10 Excellent

Hayden

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Office on 4 Mar,2024
Dear Mr./Ms. Hayden,Thank you for staying at The Royal Park Canvas Ginza Corridor.We greatly appreciate your perfect score.We hope you enjoyed your stay at our hotel.We look forward to welcoming you back to our hotel when you travel to Tokyo again.Front Office

10/10 Excellent

Matthew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean update property with pretty good sized rooms, especially for Tokyo.
Stayed 3 nights in Feb 2024
Response from Front Office on 4 Mar,2024
Dear Mr. Matthew,Thank you for staying at The Royal Park Canvas Ginza Corridor.We greatly appreciate your perfect rating.We are glad to hear that you had a pleasant stay with us.We look forward to seeing you again at our hotel when you travel to Tokyo.Thank you.Front Office

8/10 Good

Daniel, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Front Office on 4 Mar,2024
Dear Mr. Daniel,Thank you for staying at The Royal Park Canvas Ginza Corridor.We are pleased to hear that you had a pleasant stay with us.We look forward to serving you again when you travel to Tokyo.Thank you.Front Office

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean!
Stayed 7 nights in Feb 2024
Response from Front Office on 28 Feb,2024
Dear Mr. Ronald,Thank you very much for staying at The Royal Park Canvas Ginza Corridor.We appreciate your perfect rating.Our hotel is located in the Ginza area, which is very convenient for sightseeing.We are delighted that this has made your sightseeing experience more enjoyable.We sincerely looking forward to seeing you when you visit Tokyo.Front Office

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clear rooms, well laid-out, near metro, food, shopping, nice area of the city, very friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Front Office on 28 Feb,2024
Dear Mr. Daniel,Thank you very much for choosing to stay at The Royal Park Canvas Ginza Corridor. We are truly grateful for your perfect rating.Our hotel is conveniently located in the Ginza area, making it easy to explore the sights. We are delighted to hear that you enjoyed your stay.Furthermore, your kind words about our staff bring us great joy.We sincerely look forward to welcoming you back to Tokyo in the future.Front Office

10/10 Excellent

Rohine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Front Office on 28 Feb,2024
Dear Mr./Ms. Rohine,Thank you for staying at The Royal Park Canvas Ginza Corridor.We sincerely appreciate your perfect score.We are glad to hear that you had a pleasant stay with us.We look forward to having you stay with us again when you travel to Tokyo.Front Office

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well thought of use of space for the room. Interesting to have a projector instead of a TV and cool experience. Staff were always friendly and helpful. Clean and centrally located to shops in Ginza or train station
Stayed 3 nights in Feb 2024
Response from Front Office on 25 Feb,2024
Dear Mr. Patrick,Thank you very much for staying at Royal Park Canvas Ginza Corridor.We sincerely appreciate the perfect rating you gave us. We are also delighted to hear your compliments about our staff. Your feedback is highly valuable to us. If there is anything else we can assist you with, please feel free to contact us.We look forward to welcoming you again.Front Office

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location in the heart of Ginza proved to be a perfect base for exploring Tokyo’s many attractions. With the bustling streets and iconic landmarks just steps away, I was able to immerse myself in the vibrant culture of the city with ease.
Stayed 4 nights in Feb 2024
Response from Front Office on 24 Feb,2024
Dear Ms. Alice,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We sincerely appreciate your perfect rating.Our hotel is conveniently located in the heart of Ginza, with easy access to subway and JR stations within walking distance. It is an ideal location for sightseeing, and we hope you enjoyed exploring Ginza.We are truly grateful for your kind words. We look forward to welcoming you back to our hotel when you visit Tokyo again.Best regards,Front Office

10/10 Excellent

Salvador

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to dining, shopping and trains. Rooms clean, staff friendly. Great place to stay while in Tokyo
Stayed 6 nights in Feb 2024
Response from Front Office on 23 Feb,2024
Dear Mr. Salvador,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We are truly grateful for the high praise you have given us.Our hotel is conveniently located within walking distance of multiple subway and JR stations, making it very convenient for sightseeing.We also sincerely appreciate your kind words towards our staff.We hope to have the opportunity to welcome you again when you visit Tokyo.Front Office.

10/10 Excellent

Xinyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable distance to subway
Stayed 5 nights in Feb 2024
Response from Front Office on 28 Feb,2024
Dear Mr./Ms. Xinyi,Thank you very much for staying at The Royal Park Canvas Ginza Corridor.As you mentioned, our hotel is conveniently located within walking distance of multiple subway and train stations. We are delighted that this has made your sightseeing experience more enjoyable.We sincerely look forward to your next visit.Front Office

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2024
Response from Front Office on 20 Feb,2024
Dear Mr. David,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We deeply appreciate your valuable feedback. We are extremely pleased to hear that you had a wonderful experience.We look forward to welcoming you again in the future.Best regards,Front Office

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! This was our first hotel in Tokyo after coming from Kyoto. It was clean, and the staff were friendly. Checkin and out was super easy. It was located in a prime area in Ginza close to all the shopping, from Uniqlo to LV and Zara. The train wasn't far either, and it was easy to get a taxi. I would stay here again
Stayed 3 nights in Dec 2023
Response from Front Office on 17 Feb,2024
Dear Mr./Ms. Justine,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We are delighted to hear that you enjoyed your stay at our hotel. Your compliments regarding the cleanliness and friendliness of our staff are greatly encouraging to our team.Furthermore, we are pleased that the convenient location in Ginza and easy access to shopping and transportation facilities enhanced the convenience of your stay.We sincerely look forward to welcoming you again on your next visit to Tokyo. Thank you very much.

10/10 Excellent

Guo Chien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, clean and spacious for Tokyo's standard. We can open 2 x 26" luggages fully in the room. Love the seperate shower room and toilet and they're spacious. Instant heated water from the shower with good pressure. Would definitely recommend to friends!
Stayed 5 nights in Feb 2024
Response from Front Office on 14 Feb,2024
Dear Mr./Ms. Guo Chien,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We are honored to receive a perfect rating. We are delighted to hear that you had a comfortable stay and enjoyed the separate shower room and toilet. We hope you will choose our hotel again when you visit Tokyo. We look forward to welcoming you back.Best regards,

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean room.
Stayed 4 nights in Feb 2024
Response from Front Office on 12 Feb,2024
Dear A,Thank you very much for staying at The Royal Park Canvas Ginza Corridor. We sincerely appreciate your excellent rating. We look forward to serving you again when you visit Tokyo.

10/10 Excellent

Tyran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was nice, bed, media choices were great.
Stayed 2 nights in Feb 2024
Response from Front Team on 11 Feb,2024
Dear Mr. Tairan,Thank you very much for your high praise of The Royal Park Canvas Ginza Corridor. We are delighted to hear that you had a comfortable stay. We would be pleased if you also enjoyed the Ginza area. We sincerely look forward to your future stays when you visit Tokyo. Yours sincerely,The Royal Park Canvas - Ginza Corridor.

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ginza area
Stayed 1 night in Feb 2024

10/10 Excellent

Nisanart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to recommend
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Anne

Stayed 4 nights in Jan 2024

10/10 Excellent

Lalaine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lots of restaurants around but very crowded. Quite far from the subway. Friendly staff. The room is awesome and comfy..
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, hotel is new, clean with a modern upmarket vibe.
Stayed 5 nights in Nov 2023

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was superb. All in all, a solid hotel. The room was small and felt a little cheap overall. Super confusing projector. I couldnt figure it out. Can't you just install a TV? Really inconvenient. Also, the lobby felt like a club, which is ok, but not what we were looking for. Still, reccomend because you cannot beat the location.
Stayed 2 nights in Jan 2024
Response from フロントチーム on 23 Jan,2024
Ashley 様この度はザロイヤルパークキャンバス銀座コリドーにご宿泊いただきまして、誠にありがとうございます。立地についてのお褒めのお言葉ありがとうございます。TVやロビーに関しまして貴重なご意見ありがとうございます。今後の参考にさせていただきます。これからもより満足していただけるホテルを目指して参りますのでまたのご利用よろしくお願いいたします。

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
Loved this hotel, everything about our stay was perfect. Loved the view from the room, the style, and the service. The location was awesome to be able to explore Tokyo. I would highly recommend this hotel, also we enjoyed the breakfast every morning. One tip, for those of you with longer stays, there's really no variation at breakfast. Essentially the same menu every day, so may not suit your needs paying for breakfast if you don't enjoy eating the same food everyday.
Stayed 3 nights in Jan 2024
Response from フロントチーム on 23 Jan,2024
Troy 様この度はザロイヤルパークキャンバス銀座コリドーにご宿泊いただきまして、誠にありがとうございます。高評価とたくさんのお褒めのお言葉をいただくことができ大変光栄でございます。当ホテルをお気に召していただけましたら嬉しい限りです。これからもお客様にとって心地良い空間と時間を作っていけるよう、従業員一同努めて参ります。またのご来館をスタッフ一同楽しみにお待ち申し上げております。

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in around Tokyo. It's super close and convenient to the subway. Plenty of dining options around the area, and safe to walk around in at night. The room was clean and had everything you needed.
Stayed 4 nights in Jan 2024
Response from フロントチーム on 23 Jan,2024
Roxanne 様この度はザロイヤルパークキャンバス銀座コリドーにご宿泊いただきまして、誠にありがとうございます。高評価とたくさんのお褒めのお言葉を頂戴して大変嬉しく思います。お部屋や立地なで気に入っていただけましたら幸いです。これからもお客様にお選びいただけるホテルとなるよう、サービスの向上に努めてまいります。またのご利用を心よりお待ち申し上げております。

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
We arrived at 1pm and they said we have to pay 2000 yen per hour if we want to check in early. The check in time is 3pm. We said no and ask the staff if they bring our luggages to our room. We will come back in the evening. They did nothing. Terrible service.
Stayed 2 nights in Jan 2024
Response from フロントチーム on 22 Jan,2024
Mary 様この度はザロイヤルパークキャンバス銀座コリドーにご宿泊いただきまして、誠にありがとうございます。また、口コミにご投稿いただき重ねて御礼申し上げます。私どものチェックインは15時からなので、それより早いご到着の際はア-リーチェックイン代を頂戴しております。また、当ホテルにはベルスタッフはおりませんのでお荷物は基本的にお客様ご自身でお願いしております。ご理解いただけますと幸いです。ご多忙の中貴重なご意見をいただきありがとうございました。

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from フロントチーム on 23 Jan,2024
Madhu 様この度はザロイヤルパークキャンバス銀座コリドーに宿泊いただきまして、誠にありがとうございます。高評価を頂戴し大変嬉しく思います。また東京にお越しの際は当ホテルをご利用いただけましたら幸いです。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

Mingzhi

Stayed 1 night in Jan 2024
Response from フロントチーム on 23 Jan,2024
Mingzhi 様この度はザロイヤルパークキャンバス銀座コリドーに宿泊いただきまして、誠にありがとうございます。高評価を頂戴し大変嬉しく思います。これからも満足していただけるホテルを目指して参りますので、またのご利用を心よりお待ち申し上げております。

8/10 Good

Cory

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from フロントチーム on 23 Jan,2024
Cory 様この度はザロイヤルパークキャンバス銀座コリドーにご宿泊いただきまして、誠にありがとうございます。お客様にご満足頂けるホテルを目指し努めて参りますので、何かお気づきの点がございましたらお気軽にお申し付けください。またのご利用を心よりお待ち申し上げております。