Lovely pool and beautiful views from the whole resort. Excellent hospitality from all staff throughout our stay. We had a great trip!
Excellent hotel let down by poor wi-fi that has limited connection to the internet and/or keeps dropping out. If it does connect, it is way too slow for any significant work other than text messaging.
Nice hotel, close to the beach. Pool was good and clean. The rooms had a nice urban experience. Staff was very helpful however some of the dining staff had limited understanding of English which needs to be improved. More variety of food selection at breakfast and dinner can be improved
Breathing taking views. Helpful staff. Do note that the resort does not have a spa and sports facility, you have to go to the neighbouring resorts. limited dining and alcoholic beverages option as well.
Great place to just get away. Nothing to really do but relax. Ok food, great staff. Surprisingly nice beds. Isolated.
Very well maintained and new property. Usually the bathroom mold issues are the most tricky to tackle but The Residence Bintan has none of that. Staff are all well trained, despite some language difficulty but it's manageable. I believe the hotel provides employment to the locals and is a good establishment. ...
Rooms are really clean, staff are friendly and the beach is really nice.
Very cute bungalows really close to the beach. Not really clean- lizard & ants in the room
It great? Don’t expect the 5* luxury, that’s not what this place is about, just a good place to chill. This is my second visit, and it’s perfect.
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