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Reviews of Hilton Zhoushan

4.5 out of 5
Hilton Zhoushan
777 Haizhou Road, Donggang Street, Putuo District, Zhoushan, Zhejiang

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 49 reviews" "
Rating 8 - Good. 25 out of 49 reviews" "
Rating 6 - Okay. 3 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Staff & service
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Adam Zhao - Director of Operations on 4 Nov,2019
Dear Guest, Thank you very much for taking the time to post a five star comment following your stay with us. We hope we may look forward to welcoming you back to your trip to Zhoushan soon. With best regards.

8/10 Good

tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from 运营总监 赵峻 on 19 Sept,2019
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。酒店临海而建，与“海天佛国”普陀山隔海相望，在天气晴朗时还可远眺普陀山南海观音像。再次感谢您入住舟山希尔顿酒店，期待您下次的光临。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with friendly staffs
Nice and friendly staffs. Keep up the good work. Good location with lots of food choices.
Stayed 4 nights in Aug 2019
Response from Director of Operation Adam Zhao on 19 Sept,2019
Thank you very much for taking the time to post such a delightful review and we do appreciate your affirmation of your general stay experience with us. We hope we may look forward to welcoming you back to Zhoushan soon. With best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Zhoushan
Nice hotel in Zhoushan. Good Location and amenities. Good Breakfast. Wifi speed acceptable (could be better). Would stay again.
Stayed 2 nights in Jul 2019
Response from Director of operations Adam Zhao on 10 Jul,2019
Thank you for taking the time to share your comments following your recent stay at Hilton Zhoushan. We appreciate you for the affirmation and hope we may look forward to welcoming you back to Zhoushan soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. The staff are friendly.
Stayed 1 night in Feb 2019
Response from Director of Operation Tony Gu on 18 Feb,2019
Thank you for taking the time to share your comments following your recent stay at Hilton Zhoushan. Thank you for your compliment in terms of our room and service, we may look forward to welcoming you back to Zhoushan soon.

8/10 Good

Juthawut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Director of Operation Tony Gu on 28 Nov,2018
Dear Guest， Thank you for taking the time to share your comments following your recent stay at Hilton Zhoushan. Thank you for your compliment in terms of our facilities, we may look forward to welcoming you back to Zhoushan soon.

8/10 Good

Wing Hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in Zhoushan
In general it is good experience to stay. Room is spacious n clean . The area is convenient for eateries. Breakfast is nice but can improve further. The price is good
Stayed 1 night in Nov 2018
Response from Director of Operation Tony Gu on 1 Dec,2018
Dear guests Thank you very much for taking the time to post such a delightful review and we do appreciate your affirmation of your general stay experience with us. I have shared your comment in terms of breakfast with our kitchen team that we will continue making efforts to improve it. We hope we may look forward to welcoming you back to Zhoushan soon. With best regards.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
they should inprove cleaning service. Houskeeping staff do just basic cleaning, even they didn't washed coffee cups.
Stayed 11 nights in Aug 2018
Response from MarCom on 22 Sept,2018
Dear Guest, Thank you for taking the time to share your comments and valuable feedback following your recent stay at Hilton Zhoushan. I have shared your comment with my colleagues to ensure that in future we are able to provide the attention to details, service & professional and we will continue to improve standard of service to all our guests. We appreciate your comment and hope we may look forward to welcoming you back to Zhoushan soon.

6/10 Okay

David, Pasadena, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel near the ocean
This would have been the ideal hotel for vacation at Zhoushan if not because of the very unpleasant experience at check in. The hotel is just walking distance from the ocean, room is very large and attractively furnished with very affordable price. At check in however, I was waiting to be served by a staff who had just finished with another customer, when some woman just walked past me from behind to the counter and started checking in herself. The hotel staff didn't seem to even notice that there is something wrong with someone cutting in front of me. I was extremely disappointed.
Stayed 1 night in May 2018

8/10 Good

BO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for family trip
It was pretty good! Very good location with lots to explore close by, especially food! The only to improve is the bed... too warm in summer =P
Stayed 2 nights in May 2018

10/10 Excellent

jane, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very helpful staff.
Stayed 2 nights in May 2018

10/10 Excellent

Robin Boon Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您对舟山希尔顿酒店的认可，杰出的宾客体验是我们品牌的基石，您的评价将鼓励我们不断进步。期待您再次入住舟山希尔顿酒店。

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错的酒店，早餐一般，还需改进。
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店并留下了宝贵的评价。杰出的宾客体验时我们的品牌标准，您提到的早餐问题我们会加强改进，不断的更新新的菜品。期待您再次入住舟山希尔顿酒店，给您带来更加优异的入住体验。

10/10 Excellent

Chloe, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing view. Staff (reception and bell boys) were very helpful and friendly!
Response from Coco Zhao on 16 Jul,2016
尊敬的客人，您好！感谢您选择入住舟山希尔顿酒店。希望我们精雅灵动的环境和无与伦比的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您的入住，期待您再次光临舟山希尔顿酒店，感受“细致入微、体贴入心”的服务。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
高樓景色不錯，門前有大排檔夜市區，一樓泳池有蒸氣室和烤箱，小孩子頗多
Stayed 1 night in Jun 2021
Response from crystal on 17 Jun,2021
亲爱的客人，很高兴看到您在舟山希尔顿酒店有一个愉快的入住体验，感谢您对酒店的认可及好评，让我们倍感鼓舞。酒店临海而建，与“海天佛国”普陀山隔海相望，距离普陀天地购物中心及沈家门夜排档一步之遥，是休闲旅行的推荐之选。再次感谢您对舟山希尔顿酒店的认可，期待您的再次光临！

10/10 Excellent

lisi

Stayed 1 night in Nov 2020
Response from Crystal on 8 Dec,2020
亲爱的客人，很高兴看到您在舟山希尔顿酒店有一个愉快的入住体验，感谢您对酒店的认可及好评，让我们倍感鼓舞。酒店临海而建，与“海天佛国”普陀山隔海相望，距离普陀天地购物中心及沈家门夜排档一步之遥，是休闲旅行的推荐之选。再次感谢您对舟山希尔顿酒店的认可，期待您的再次光临！

8/10 Good

lisi

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2020
Response from Crystal on 8 Dec,2020
亲爱的客人，很高兴看到您在舟山希尔顿酒店有一个愉快的入住体验，感谢您对酒店的认可及好评，让我们倍感鼓舞。酒店临海而建，与“海天佛国”普陀山隔海相望，距离普陀天地购物中心及沈家门夜排档一步之遥，是休闲旅行的推荐之选。再次感谢您对舟山希尔顿酒店的认可，期待您的再次光临！

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
马马虎虎！
酒店位置还可以，楼下就是沈家门大排档。送了蛋糕，很好。但是酒店整体设施比较老旧，卫浴用品也是四星级水平，床比较小而且床边缘很硬。
Stayed 2 nights in Nov 2020
Response from Jane on 13 Nov,2020
尊敬的客人，您好，感谢您选择入住舟山希尔顿酒店并抽时间留下宝贵的评论。酒店于2015年9月开业，酒店一直对房间与其他设施进行定期维护，努力为我们的客人提供温馨舒适、现代时尚的环境，完善每一个细节来为您提供更高质量的入住体验，以便确保我们的标准。感谢您提出的反馈意见，我们会继续努力为您带来更优质的服务体验，希望不久之后能再次和您相遇，祝您旅途顺利，生活愉快。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jane on 17 Nov,2020
Thank you for taking the time to share your comments following your recent stay at Hilton Zhoushan. Thank you for your compliment in terms of our room and service, we may look forward to welcoming you back to Zhoushan soon.

10/10 Excellent

Jie Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Marcom Executive on 10 Jan,2020
尊敬的宾客您好，感谢您抽出宝贵的时间与我们分享您的入住体验。酒店地理位置优越，与普陀山隔海相望，与宁静的东港内湖相依，从酒店步行可至杉杉普陀天地购物广场和沈家门夜排档，是休闲旅行的推荐之选。再次感谢您的满分点评，期待与您再次相约舟山。

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体很不错
整体来说是很不错的一次入住体验。酒店高端上档次，环境设施各个方面都很不错。酒店房间宽敞舒适。我预定的湖景房间，正对湖景，景色怡人。酒店的自助餐厅环境优雅，菜品也比较多。地理位置也很不错，交通方便。离朱家尖很近。很值得推荐的一家酒店。
Stayed 1 night in Aug 2019
Response from 运营总监 赵峻 on 16 Sept,2019
亲爱的旅行者，您好！很高兴看到您在舟山希尔顿酒店有一个愉快的入住体验并对酒店环境、设施及餐饮的肯定。酒店临海而建，与“海天佛国”普陀山隔海相望，距离普陀天地购物中心及沈家门夜排档一步之遥，是休闲旅行的推荐之选。再次感谢您入住舟山希尔顿酒店，期待您下次的光临。

6/10 Okay

WEICHENG

Business traveller
Disliked: Cleanliness, property conditions & facilities
部屋に蚊が沢山いたので寝れなかった。トイレの電気がつかなかった。
Stayed 2 nights in Jul 2019
Response from Director of Operation Adam Zhao on 23 Jul,2019
Dear Guest, We would like to thank you very much for taking the time to leave a review of our hotel. I regret reading that you didn’t rest well. Our hotel is next to lake and lush green, therefore we have stored repellent liquid in the bedside drawer in case of mosquito issue. Thank you again for your feedback and we hope to host you again at Hilton Zhoushan.

8/10 Good

Yuen Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 运营总监 赵峻 on 4 Jul,2019
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。酒店临海而建，与“海天佛国”普陀山隔海相望，距离普陀天地购物中心及沈家门夜排档一步之遥，是休闲旅行的推荐之选。再次入住舟山希尔顿酒店，期待您下次的光临。

10/10 Excellent

YOONHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은위치 편안한서비스
위치도좋고 주변환경도 좋아서 아주만족합니다
Stayed 1 night in Jun 2019
Response from Director of Operation Adam Zhao on 28 Jun,2019
Dear Guest, Thank you very much for taking the time to post such a thoughtful and kind comment following your stay at Hilton Zhoushan. Thank you for your praise regarding to the hotel's location and surroundings.We look forward to your return to zhoushan. Best regards.

10/10 Excellent

keun sub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요!!
출장으로 간거라서 특별히 기억에 없으나 기본적인 시설등은 만족스러웠습니다. 밤에 체크인해서 몰랐는데 아침에 보니 화장실쪽으로 씨뷰더라고요. 주변에 쇼핑몰도 있어서 밥먹기도 괜찮았습니다. 지난번 방문했던 쉐라톤저우산보다 조식도 훌륭하고 전체적으로 만족스럽습니다.
Stayed 1 night in May 2019
Response from Director of Operation Adam Zhao on 14 Jun,2019
Dear Guest, Thank you for taking the time to share your comments following your recent stay at Hilton Zhoushan. We appreciate you for the affirmation about our breakfast and facilities. Hope we may look forward to welcoming you back to Zhoushan soon.

8/10 Good

Hsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from MarCom on 13 Jun,2019
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店，期待您再次的光临。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體滿意的！
第二次入住，環境很好，免費停車方便自駕！ 唯一挑剔的地方是 淋浴間的玻璃門打開后自動關上的時候聲音很大，感覺玻璃門快要爆破的感覺！
Stayed 2 nights in Jan 2019
Response from 运营总监 顾斌 on 18 Feb,2019
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店并留下宝贵的评价。对于您提到的玻璃门问题，我已反馈给了工程部同事并引起了重视，您提到的问题是由于密封条硬化引起，目前我们正在进行客房淋浴间玻璃门密封条的更换工作，期望给所有客人提供一个更舒适的入住体验。再次感谢您提出的宝贵意见，期待您下次的入住。

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Joacim

Nice Hotel
Stayed 1 night in Nov 2018
Response from Director of Operation Tony Gu on 28 Nov,2018
Dear Joacim， Thank you very much for taking the time to share your comments following your recent stay at Hilton Zhoushan and we may look forward to welcoming you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舟山旅人
目の前が海であり、海鮮料理のお店も多く、よかったです。部屋もきれいでバスルームから海が見えました。
Stayed 1 night in Nov 2018
Response from Director of Operation Tony Gu on 28 Nov,2018
Thank you for your stay in Hilton Zhoushan. We wish you have spent a wonderful time with us and may look foward to welcoming you back again.

8/10 Good

Io in

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次再去會再入住
Stayed 2 nights in Sep 2018
Response from MarCom on 22 Sept,2018
亲爱的旅行者，感谢您入住舟山希尔顿酒店。酒店临海而建，与海天佛国普陀山隔海相望，周边配套设施丰富，距离杉杉普陀天地与湖滨广场步行仅5分钟，是商务休闲的不二选择。杰出的宾客体验是我们的品牌基石，期待您再次入住舟山希尔顿酒店。

10/10 Excellent

YIZHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lesley Li on 16 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店并对酒店的认可。酒店临海而建，与海天佛国普陀山隔海相望，酒店距离普陀山机场、普陀山码头、普陀客运中心仅10分钟车程，并且周边配套设施丰富，杉杉普陀天地与湖滨广场步行仅5分钟，是商务休闲的不二选择。杰出的宾客体验是我们品牌的基石，期待您再次入住舟山希尔顿酒店，我们将为您提供更加优质的服务

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción en Zhoushan
Un hotel correcto para su clase, habitación silenciosa y grande. Mejor cenar buffet que "a la carte"
Stayed 12 nights in Jan 2018

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您对舟山希尔顿酒店的认可，杰出的宾客体验是我们品牌的基石，您的评价将鼓励我们不断进步。期待您再次入住舟山希尔顿酒店。

8/10 Good

Yanfei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体还不错
套房的位置很好，床很舒服！前台反应稍差，估计是希尔顿要退出。早上三个前台全部去照顾一个团队，各种开发票，我一个人想换房就等了半个小时！这还是淡季，旺季旅游团来了真不知道会慢成什么样子
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。根据您提到的前台效率问题，我们已引起重视，目前在酒店前台放置了开票二维码，客人可直接将开票信息扫描输入，减少等待时间。期待您再次入住舟山希尔顿酒店，我们将为您提供更加高效的服务。

8/10 Good

Danny, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
通常料金では海が見えない
当然だが海は見えなかった。但し、風呂場からは海が見えた。設備は素晴らしいがサービスは期待外れだった。
Stayed 1 night in Nov 2017

10/10 Excellent

Tatwing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常正
非常好的感受
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您对舟山希尔顿酒店的认可，杰出的宾客体验是我们品牌的基石，您的评价将鼓励我们不断进步。期待您再次入住舟山希尔顿酒店。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐品种多，但不精。房间大且干净，遗憾的是晚上睡觉时断了电，据说是打雷所至，有点不爽。
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店并对酒店早餐的肯定。由于夏季是舟山台风季节，所以可能会因为天气因素引起了短暂断电，请您谅解。酒店临海而建，与海天佛国普陀山隔海相望，酒店距离普陀山机场、普陀山码头、普陀客运中心仅10分钟车程，并且周边配套设施丰富，杉杉普陀天地与湖滨广场步行仅5分钟，是商务休闲的不二选择。杰出的宾客体验是我们的品牌基石，期待您再次入住舟山希尔顿酒店，我们将为您提供更加优质的服务。

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦
飯店很乾淨，自助餐的口味也不錯，不至於過鹹。飯店位置的關係，住在面海的房間真的是一大享受，強力推薦一定要訂海景房！
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店并对酒店的认可。酒店临海而建，与海天佛国普陀山隔海相望，酒店距离普陀山机场、普陀山码头、普陀客运中心仅10分钟车程，并且周边配套设施丰富，杉杉普陀天地与湖滨广场步行仅5分钟，是商务休闲的不二选择。杰出的宾客体验是我们的品牌基石，期待您再次入住舟山希尔顿酒店，我们将为您提供更加优质的服务。

8/10 Good

HUIJIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
普陀拜拜之舟山希尔顿
酒店硬件与服务都不错。整体服务人员水平与大城市同类酒店比较还是有差距。 餐厅的菜肴水平有待提高，晚餐与早餐品种比较丰富，但口味都比较失望。
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。您提到的具体问题都是我们平时所需要注意，根据您的反馈我们已进行了一系列的改进，期待您再次入住舟山希尔顿酒店，我们将为您提供更加优质的服务。

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
前台办理入住的速度是有够慢的，而且办理人员全程无笑脸，感觉很差，好在其他见到的服务员态度都很好 笑脸相迎 挽回一点分值，还要吐槽一下酒店的空调怎么可以那么热，开到16°晚上睡觉被热醒，完全感受不到空调的威力，高峰时间用早餐可能需要排队，值得表扬的是酒店很新，设施也都不错，干净整洁，特别是床具很舒服。
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。您提到的前台服务问题相关问题非常重视，并且安排了一系列培训来加强员工的服务技巧和意识。对于您提到的空调问题我们已进行了检修，期待您再次入住舟山希尔顿酒店，我们将为您提供更加优质的服务。

8/10 Good

Hui Qiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐丰盛，离蜈蚣峙码头近
早餐很丰盛，离蜈蚣峙码头过个桥就到了。
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢入住舟山希尔顿酒店并对酒店自助餐的肯定。酒店临海而建，与海天佛国普陀山隔海相望，酒店距离普陀山机场、普陀山码头、普陀客运中心仅10分钟车程，并且周边配套设施丰富，杉杉普陀天地与湖滨广场步行仅5分钟，是商务休闲的不二选择。杰出的宾客体验是我们的品牌基石，期待您再次入住舟山希尔顿酒店，我们将为您提供更加优质的服务。

8/10 Good

chingling

Liked: Cleanliness, property conditions & facilities, room comfort
看其他人的评论之后，决定来普陀山的时候住这里，硬件真的不错，离蜈蚣峙码头也近，中餐厅的食物也好吃，不贵。附近也有餐厅。不过几件小事让人不舒服。前台服务员动作很慢，问的问题好像听不懂，只顾自己说话。另外，第二天晚上想订隔天送到房间的早餐，magic竟然要我隔天睡醒再叫，我回说那我写好挂门口，你们再过来拿，竟然回复，好吧，那你点…隔天送餐晚于预定时间20分，还让我打电话催，餐送进来就放着，也没有把餐摆好……一点都没有在五星级酒店被服务的感觉
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。对于您在酒店的入住体验我们表示非常抱歉，根据您的反馈我们已安排了一系列针对员工服务技巧和服务态度的培训。酒店临海而建，与普陀山隔海相望，距离普陀山机场、普陀山码头、普陀客运中心都仅10分钟车程。酒店周边配套设施丰富，杉杉普陀天地与湖滨广场步行仅5分钟，是商务休闲的不二选择。杰出的宾客体验是我们的品牌基石，期待您再次入住舟山希尔顿酒店，我们将为您提供更加优质的服务。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。酒店临海而建与海天佛国普陀山隔海相望，周边配套设施丰富是休闲旅游的不二之选。期待您再次光临舟山希尔顿酒店。

10/10 Excellent

YANFENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lesley Li on 14 Aug,2018
亲爱的旅行者，您好！感谢您入住舟山希尔顿酒店。酒店临海而建与海天佛国普陀山隔海相望，周边配套设施丰富是休闲旅游的不二之选。期待您再次光临舟山希尔顿酒店。

6/10 Okay

HO WAH, 香港

酒店服務員態度很友善，但食物真的很差
Response from Lesley Li on 14 Aug,2018
亲爱的客人，您好！感谢入住舟山希尔顿酒店并对酒店服务的肯定。酒店临海而建与海天佛国普陀山隔海相望，周边配套设施丰富是休闲旅游的不二之选。为了满足每一位宾客的味蕾，我们也将不断的升级酒店自助餐，期待您再次光临舟山希尔顿酒店，我们将为你提供优质的服务。

8/10 Good

Hsiu Shan, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設施用品都還不錯，但是湖景房一整片玻璃很髒
可能由於附近一直在建設當中，湖景房一整片玻璃髒到不行(至少也預告一下或送個飲料什麼的)，影響了度假心情，衛浴設施不錯、寢具很好、很安靜、泳池不錯，或許有陽台的海景房玻璃乾淨些
Response from Coco Zhao on 16 Jul,2016
尊敬的客人，您好！感谢您选择舟山希尔顿酒店，并抽出宝贵时间在此分享您的入住体验。很抱歉看到您对在酒店的入住经历不是百分百满意，我们将会不遗余力，尽所能为客人提供良好的服务与入住环境，并对一切缺点进行改进。对于外墙玻璃清洁度的问题我已同相关部门进行沟通马上采取措施改进，也欢迎您向我们提供更多意见与建议，我们将不断提高我们的服务质量，为所有宾客提供最完美的入住体验。再次感谢您的入住，期待您再次光临舟山希尔顿酒店，感受“细致入微、体贴入心”的服务。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Coco Zhao on 16 Jul,2016
尊敬的客人，您好！感谢您选择入住舟山希尔顿酒店。希望我们精雅灵动的环境和无与伦比的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您的入住，期待您再次光临舟山希尔顿酒店，感受“细致入微、体贴入心”的服务。