Suzhou Hotels

The hotel is a new property in the new economic zone.The units are very well organised,modern and comfortable.The subway is very close to the hotel and commuting is easy.It is about 10 minutes on the subway into the CBD.

Really had a great stay at Fraser Suzhou & I would recommend the hotel. It is in the new part of town so if you have transport to get to the sites then this can be very conveinent. Restaurants & supermarkets are near by.

Quirky hotel with huge rooms and friendly staff. Great central location.

Very aesthetically refined hotel, lovely garden, all in keeping with the Suzhou literatti and garden tradition. Very conveniently located by Suzhou Museum and easy walking to many gardens.

We booked this hotel as a place just to stay for one night in the middle of a busy China itinerary. We upgraded to the "Pacific Club." The value provided in the free happy hour drinks and appetizer bar and the free breakfast buffet easily justified the price of the upgrade, and the rooms and service were terrific. I'd definitely return.

I stayed here with my fiance. Obviously, this is not a cheap hotel; however, the service matched the price.

We stayed here for a few nights, and the staff were always helpful, spoke English well, and were always friendly. Hotel is located a few blocks from the Subway, but hailing a cab nearby is very easy, and cheap. Don't forget to check out the mini mall with several restaurants, a cigar store, and a small supermarket, just behind the hotel! Would definitely stay here again.

Best location - close to bus line and shopping. Stunningly beautiful lobby. (Check out the luxurious women's bathroom off the lobby!) The ceiling in the hallways was low - hallways looked a little rundown and old-fashioned, but the rooms were modern. Our bathroom had a problem with the shower leaking - looked like a bit of mold growing on the wall tiles due to water damage. Very friendly and helpful staff - all speak some English. Extraordinary service. They upgraded us to a larger room for no charge.

Love the Hotel really unique first class. When we went to check-in we found out we were on the first floor. This is not satisfactory. Also room was dark. The girl on the front desk called and spoke in Mandarin to the cleaning staff and told them to clean a room on the second floor .I not sure they were aware we understood Mandarin. Then there was no meal plan so she tried to upgrade our room. This room needed 45 minutes to be cleaned. this was 45 minutes after our first request to get the room cleaned on the second floor. As far I could see she was working on commission to get us to upgrade. Finally a young gentleman took over and straighten the mess out and did a great job of looking after us in your lovely hotel.

Room service was slow and the food delivered was not hot. It was very difficult to get some of the staff to understand our simple requests. I understand very well that we are in China, but Kempinski is an international hotel chain catering for international guests. Restaurant food was not so good, Potatoes under cooked, lack of vegetables. Pool and jacuzzi area was very good, although there was no dedicated pool for young children. Room was good, clean and comfortable. Hotel setting is fantastic.