Suzhou Hotels

We were on a company trip and were looking for a hotel that wasn't 200 hundred dollars a night but still made expats feel comfortable. We were blown away by the price vs. what you got. The service at check in was outstanding. They obviously knew they had to work harder than their brand name rivals to hold on to customers and they really did their jobs well and in good English. Jason at the front desk made sure we were all checked in and then helped to us to book a car for the next day at a fair price. Its typical when you stay at one of these budget hotels that all of the points of service fall apart even if the room is nice but they aced the points of service. The rooms where not sofitel or hilton standard but close to it. The rooms had everything you would typically find in a five star hotel - tea and coffee, toiletries etc...the bed was large but not as soft as what you find in the five star competition...but it was clean and much more than we anticipated for the low price. Breakfast and dinner was also much better than anticipated. It wasn't Amazing but again better than what we expected for the price. All in all you get what you pay for but at this hotel we got a lot more. Although I'm unlikely to bring my family there for a holiday I would return their for business in a heartbeat. Its more than what one needs for a nice 4 star business hotel. Loved the unique design throughout and one could tell that they tried to pay close attention to details.

Location is in old town 3 - 10 minutes to major gardens, museums, entertainments, shops, restaurants and famous walking streets in the old town. Staff is very professional and helpful. Rooms are authentic and clean. Beautiful gardens and very good breakfast buffet. Highly recommended.

Great location and really nice staff. The girls in the reception desk speak English well and the bellboys are really friendly and helpful. The hotel is very close to shopping center and so many delicious food offered near the hotel.

The outside does not look impressive but the inside is definitely a surprise considering the $$ I paid. Breakfast is well done.

I stayed here with my fiance. Obviously, this is not a cheap hotel; however, the service matched the price.

My family and I spent weekend touring Suzhou and this hotel was an excellent choice. Great service, excellent food and with metro line within walking distance, we were only a fifteen minute trip from city centre. Ideal location and would definitely go back again.

Great accommodation, love the home away from home feel. Nicely located behind a shopping mall for a quiet leisure stroll. With a decent sized food court and supermarket. Only down side was the water from the shower kept dripping onto the floor, making the 'runner' by the shower smells. Beside that, one of the better "service apartment". Great wireless internet access!!

We booked this hotel as a place just to stay for one night in the middle of a busy China itinerary. We upgraded to the "Pacific Club." The value provided in the free happy hour drinks and appetizer bar and the free breakfast buffet easily justified the price of the upgrade, and the rooms and service were terrific. I'd definitely return.

Nice Hotel, Good breakfast, and good location. Enjoyed me stay even tho it was short......

Best location - close to bus line and shopping. Stunningly beautiful lobby. (Check out the luxurious women's bathroom off the lobby!) The ceiling in the hallways was low - hallways looked a little rundown and old-fashioned, but the rooms were modern. Our bathroom had a problem with the shower leaking - looked like a bit of mold growing on the wall tiles due to water damage. Very friendly and helpful staff - all speak some English. Extraordinary service. They upgraded us to a larger room for no charge.