"There is a bakery on the first floor of the lobby which was very convenient for early mornings. There was a washer dryer but the drying takes 3 hours and it's not very sanitary because other people were able to put their laundry together with our laundry. The bathroom facilities were good and so was the bedroom. The staff were really helpful and assisted us with every question we had. Overall, we enjoyed our stay."
"The hotel is very clean, roomy and has great amenities. The restaurant service was very very slow. If you ask for something you need to ask twice at times. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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This well-planned lakeside area is one of the city’s most popular leisure spots, offering outdoor activities as well as a diverse variety of shops and restaurants.
Gate to the East is just one of the places to see in Suzhou, so why not enjoy the other things to explore during your travels? Amble within picturesque gardens or visit the shops in this culturally rich area.
"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere.
What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction.
Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou! "
"Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around."
"Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again."
"The hotel is closed to Guanqian Street which pretty much a night market street. There are several metro stations within walking distance so it's easy to move around the city. Staff were friendly and the checkin process was pretty fast and easy"
If I need to cancel my hotel reservation in Pangshancun, will I receive a refund?
Yes, the majority of room reservations are fully refundable as long as you cancel before the accommodation's cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. If you booked a non-refundable reservation, you may still be able to cancel and get a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Pangshancun.
What's the best LGBTQ-friendly place to stay in Pangshancun?
Travellers to Pangshancun will find plenty to explore and enjoy. In Pangshancun, there are 2 hotels and other accommodation options to choose from. Find out more about Pangshancun.
Metro stations nearby include Wujiang Coach Station and Pangjin Lu Station. If you want to venture out around the area, you may want a rental car in Pangshancun for your journey.
What's the weather like in Pangshancun?
The hottest months are usually August and July, with an average temperature of 26°C, while the coldest months are January and February, with an average of 8°C. The rainiest months in Pangshancun are June, July, August and May, with each month seeing an average of 224 mm of rainfall.
