Journeys, Bayswater hotels

"Room was clean, staff very helpful and let me change my room due to a malfunctioning lock. Air conditioning and bathroom floor heating provided. A stone's throw away from the train station and shopping centre. I would love to stay here again!"

"Hotel was in a beautiful area, just a short walk from multiple metro stations, restaurants and shops, and of course, Hyde Park. Area felt safe, clean, and the staff were delightful. I would highly recommend this place. "

"Friendly, helpful staff, let down by a tired building in need of an upgrade. For our 3-night, joint birthday trip, we booked a Club Room and were originally placed on the Lower Ground floor. It was really small, with very little daylight. A helpful member of staff on reception managed to find us an alternative (Room 708) on the top floor, which was slightly larger, but with a tiny bathroom. The bedroom and bathroom were tired and in need of a refurbishment. Eg the bed head was frayed, the holder for the shower head did not work properly and the digital lock on the safe failed, needing a maintenance guy to come and open it with a key. On our last evening we returned to the hotel at 10pm and decided on a drink in the bar. There was no white or red wine stocked and the bar tender was of little help. Not her fault, but a result of poor management and training. We booked the hotel because of its location - which is very good for Hyde Park and the Underground - and its history. It was billed as a 4* - we have stayed in plenty of 3*, 4* and 5* hotels, but the Grand Royal Hyde Park is nowhere near a 4*, I’m afraid. Owners: invest in your hotel!"

"Hotel just a few minutes from Hyde Park and Paddington Station.Rooms a very comfortable. Each room also has a small kitchen area with Microwave and Fridge. "

"Great!"

"Clean rooms, refurbished property and good location. "

"Room was clean & comfortable, good location "

"Friendly staff"

"Great location, friendly staff, wonderful breakfast included. Housekeeping replenished water bottles daily and stocked a small bottle of milk for our tea. Will definitely return!"