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Pacific Hotel Brisbane

Photo gallery for Pacific Hotel Brisbane

Outdoor pool
Superior Double Double | Premium bedding, pillow-top beds, in-room safe, desk
View from room
One Bedroom Executive Suite | Premium bedding, pillow-top beds, in-room safe, desk

Overview of Pacific Hotel Brisbane

VIP Access

Pacific Hotel Brisbane

4-star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
345 Wickham Terrace, Spring Hill, QLD, 4000

Explore the area

  • Popular LocationRoma Street Parkland1 min walk
  • Popular LocationEagle Street Pier16 min walk
  • Popular LocationXXXX Brewery3 min drive
  • AirportBrisbane, QLD (BNE)22 min drive

Room options

About this area


Pacific Hotel Brisbane is located in Spring Hill, a neighbourhood in Brisbane, and is near the airport and near a train station. The area's natural beauty can be seen at Roma Street Parkland and South Bank Parklands, while Queensland Museum and Sciencentre and Queensland Performing Arts Centre are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Suncorp Stadium.

What's nearby

  • Roma Street Parkland - 1 min walk
  • Brisbane Private Hospital - 2 min walk
  • St. Andrew's War Memorial Hospital - 5 min walk
  • Eagle Street Pier - 16 min walk
  • XXXX Brewery - 3 min drive

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive


  • Sisco BCL - 6 min walk
  • Spring Hill Deli & Cafe - 6 min walk
  • Punjabi Rasoi Indian - 6 min walk
  • Two Cups - 7 min walk
  • Bistro Allure - 7 min walk

About this property

Pacific Hotel Brisbane

4-star hotel near XXXX Brewery
Located close to Brisbane Private Hospital and Roma Street Parkland, Pacific Hotel Brisbane provides a terrace, a cafe and dry cleaning/laundry services. The on-site restaurant, Restaurant and Bar, features international cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and wedding services
  • Tour/ticket information, a banquet hall and a front desk safe
  • Smoke-free property, a reception hall and luggage storage
  • Guest reviews say great things the dining options, helpful staff and first-rate property condition
Room features
All 179 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 49-inch HDTVs with digital channels
  • Balconies, free tea bags/instant coffee and electric kettles


Bulgarian, Croatian, Dutch, English, French, German, Macedonian, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 20 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily: AUD 10-30 for adults and AUD 5-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Restaurant and Bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool


  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1475 square feet)
  • Meeting rooms - 4


  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding


  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • 49-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

Outdoor space

  • Balcony


  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between AUD 10 and AUD 30 for adults, and AUD 5 and AUD 30 for children (approximately)
  • Self-parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane Hotel
Pacific Hotel Brisbane Spring Hill
Pacific Hotel Brisbane Hotel Spring Hill

Frequently asked questions

Does Pacific Hotel Brisbane have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 29 Jan,2023, prices found for a 1-night stay for 2 adults at on 8 Feb,2023 start from S$177.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Hotel Brisbane pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pacific Hotel Brisbane?

Self-parking is available for AUD 20 per night. Limited spots are available.

What time is check-in at Pacific Hotel Brisbane?

Check-in is from 2:00 PM - 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Hotel Brisbane?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pacific Hotel Brisbane located?

Located in Spring Hill, this hotel is steps away from Roma Street Parkland and Brisbane Private Hospital. St. Andrew's War Memorial Hospital and Queen Street Mall are also within 10 minutes. Brisbane Roma Street Station is 8 minutes by foot and Brisbane Central Station is 8 minutes.

Can I cancel my reservation for free at Pacific Hotel Brisbane and receive a full refund?

Yes, Pacific Hotel Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to Pacific Hotel Brisbane cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 441 out of 1041 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 422 out of 1041 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 122 out of 1041 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 35 out of 1041 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 21 out of 1041 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love The Pacific Hotel. I’ve stayed numerous times and it’s always fantastic. Nice and clean, staff are fabulous and friendly, restaurant on site and easy walk into Brisbane City and Southbank and Roma Street Train Station is a short walk away as well
Stayed 1 night in Jan 2023

4/10 Poor


Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Had a one bedroom superior suite, tv in main room not working and not able to be fixed during stay, no undercover parking, bed uncomfortable. For price paid at $399 per night, disappointed.
Stayed 1 night in Jan 2023

8/10 Good


Travelled with group
Liked: Cleanliness, staff & service
The staff on reception were helpful, the terrace restaurant and bar was lovely, the rooms were plain and a bit dated but clean and spacious. On arriving, the tedious online check in with uploading of ID for all guests and submitting of payment information was a waste of time. Still had to queue for 15 minutes and show ID and then they hadn’t taken payment ??? Charged for use of any card for payment but don’t want cash??? First room had a view of a building site and massive crater, air conditioning was making a banging noise every 3 minutes on repeat. Couldn’t be fixed seemed like they knew about the issues with aircon and my call for assistance wasn’t unexpected, but were hoping we just wouldn’t notice 5 bangs every 3 minutes for the next 24 hours. We were only there one night to see a concert in the city, but spent the next 90 minutes sat in reception waiting for another room, I’d rather have been in a bar somewhere eating lunch and drinking a cocktail. Second room was fine, same as original just without aircon percussion. Weird hairdryer issue, it cuts off every 90 seconds and you have to wait 5 mins then run back to it when it switched back on for another 90 seconds. It was like a game show trying to get ready. On the plus side, the shower was lovely. Overall for $300 I was a bit disappointed, glad I wasn’t there during the week when the building site starts up at 7.30. For the money I wish I’d stayed somewhere else really, but the city was full.
Stayed 1 night in Jan 2023

6/10 Okay


Travelled with family
Food menu too complicated and expensive. Ended up having lunch at a local (much better value for money) pub. Your breakfast was disorganised and chaotic, supply & demand poorly executed plus the layout needs to be addressed which is a shame because I was really looking forward to breakfast as one of the highlights given the additional price charged and having had no dinner due to the concert and the volume of people at venues both during and afterwards so was extremely disappointing. More plain teabags two (2) just isn't enough not everyone drinks herbal or scented tea. Wi-Fi was poor which doesn't help when not even one streaming service was provided.
Stayed 1 night in Jan 2023

8/10 Good


Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, friendly staff. Close to transport and city.

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is conveniently located, and bonus of free city bus at door. Room was spacious, clean and tidy, though small details need attention, A good hotel and value for money.

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay

8/10 Good

Kim How

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2022

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and food delicious.