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Pacific Hotel Brisbane

Photo gallery for Pacific Hotel Brisbane

Exterior
Daily buffet breakfast (AUD 29 per person)
Superior Double Double | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
One Bedroom Executive Suite | Bathroom | Shower, designer toiletries, hair dryer, towels

Overview of Pacific Hotel Brisbane

VIP Access

Pacific Hotel Brisbane

4.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
345 Wickham Terrace, Spring Hill, QLD, 4000

Explore the area

  • Popular LocationRoma Street Parkland1 min walk
  • Popular LocationBrisbane Private Hospital2 min walk
  • Popular LocationEagle Street Pier17 min walk
  • AirportBrisbane, QLD (BNE)22 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Brisbane

Pacific Hotel Brisbane is located in Spring Hill, a neighbourhood in Brisbane, and is near the airport and near a train station. The area's natural beauty can be seen at Roma Street Parkland and South Bank Parklands, while Queensland Museum and Sciencentre and Queensland Performing Arts Centre are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Suncorp Stadium.

What's nearby

  • Roma Street Parkland - 1 min walk
  • Brisbane Private Hospital - 2 min walk
  • St. Andrew's War Memorial Hospital - 5 min walk
  • Queen Street Mall - 9 min walk
  • Eagle Street Pier - 17 min walk

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • Frescos Restaurant - 4 min walk
  • Subway - 9 min walk
  • Chez Nous Cafe - 10 min walk
  • Chapter Two Expresso - 10 min walk
  • B Confidential - 8 min walk

About this property

Pacific Hotel Brisbane

4-star hotel near XXXX Brewery
Located close to Brisbane Private Hospital and Roma Street Parkland, Pacific Hotel Brisbane provides a terrace, a cafe and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Osteria Roma Spring Hill, features garden views and brunch. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a ballroom
  • Smoke-free property, 4 meeting rooms and tour/ticket information
  • A front desk safe, a vending machine and concierge services
  • Guest reviews say great things the dining options, helpful staff and first-rate property condition
Room features
All 179 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 49-inch HDTVs with digital channels
  • Balconies, free tea bags/instant coffee and electric kettles

Languages

Bulgarian, Croatian, Dutch, English, French, German, Macedonian, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 29 for adults and AUD 14.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1475 square feet)
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane Hotel
Pacific Hotel Brisbane Spring Hill
Pacific Hotel Brisbane Hotel Spring Hill

Frequently asked questions

Does Pacific Hotel Brisbane have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pacific Hotel Brisbane?

As of 30 May,2023, prices found for a 1-night stay for 2 adults at Pacific Hotel Brisbane on 2 Jun,2023 start from S$134.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Hotel Brisbane pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pacific Hotel Brisbane?

Self-parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at Pacific Hotel Brisbane?

Check-in is from 2:00 PM - 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Hotel Brisbane?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pacific Hotel Brisbane located?

Located in Spring Hill, this hotel is steps away from Roma Street Parkland and Brisbane Private Hospital. St. Andrew's War Memorial Hospital and Queen Street Mall are also within 10 minutes. Brisbane Roma Street Station is 8 minutes by foot and Brisbane Central Station is 8 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1006 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 403 out of 1006 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 105 out of 1006 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 30 out of 1006 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 22 out of 1006 reviews" "
" "2 - Terrible 2%

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Leeann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff
Stayed 3 nights in May 2023

8/10 Good

Chantel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in May 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as always !!
Stayed 4 nights in Apr 2023

10/10 Excellent

Suehelen

Stayed 1 night in May 2023

10/10 Excellent

Ashlea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and in a good location. Will stay again.
Stayed 1 night in Apr 2023

8/10 Good

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Got what you paid for
Stayed 1 night in Apr 2023

6/10 Okay

Antonio

Alla fine non ci si può lamentare
Stayed 10 nights in Apr 2023

2/10 Terrible

Ashley

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you are going to stay here make sure you are put on the side that does not have construction work starting at 7am with jack hammers. Also make sure your air conditioner works, I could not change from 24c all night was very hot!!! And uncomfortable. Reception is not 24hour so you can not report it.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Stayed 2 nights in Apr 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Couldn't adjust air-conditioning. Nice room.
Stayed 1 night in Apr 2023