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"Extremely glad that we chose this hotel on this trip to Penang. Room was very nice clean and with lovely sea view. All the staff especially at the club were extremely nice, warm, helpful and very friendly thus made our stay welcoming. There is one staff in particular that stands out is Mr Samson from the club lounge. Thank you. Breakfast and cocktail food and drinks were very good clean and very well presented. "

"Location was good, staff was excellent, and building seems to be in good condition. However the room was tiny, and it could be noisy due to the bathroom sewage/drain system. Breakfast was okay and it was included in the room. Biggest problem was the tiny tiny room which normally seen in Japanese biz hotel in big cities. But this was in Penang. In room 206, the split AC fan blows directly to the bed, which make sleeping a big problem. The room was so tiny, the AC unit cannot be located anywhere else. "

"Clean room, Good service."

"Perfection at every level. Only one suggestion, the room door should be soundproof to complete the pferection."

"View good "

"Clean room"

"Great staff and location in the heart og Georgetown "

"We have stayed at the E and O three times over the past 20 years. I love this hotel! Its old colonial flavour sits well with me. The new part is lovely too but this time we stayed in the Heritage wing which will always be my favourite. Our room 010 which had a separate lounge and twin bedded room, opened up to the grass area a few steps from that gorgeous pool. Staff was attentive and friendly. Food was amazing. This hotel is full of old world charm. Always will be highly recommended. Hope to keep returning as the years progress. "

"Staff excellent. Historic building. Great bfast. Simple but delicious "