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Hotel Emperor Palms at Karol Bagh

3.5 star property
Central hotel connected to a shopping centre in New Delhi with free valet parking

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Photo gallery for Hotel Emperor Palms at Karol Bagh

Reception
Front of property – evening/night
Reception
Bathroom
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

4.8 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Emperor Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Emperor Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dishwasher
LCD TV
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
15 A-7, W.E.A., Karol Bagh, Opp New Bloom School near Metro Stn, New Delhi, Delhi N.C.R, 110005

What's nearby

  • BLK Super Speciality Hospital - 10 min walk - 0.9 km
  • Sir Ganga Ram Hospital - 13 min walk - 1.1 km
  • Rajendra Place - 15 min walk - 1.3 km
  • Laxminarayan Temple - 4 min drive - 3.2 km
  • Gurudwara Bangla Sahib - 5 min drive - 4.7 km

Getting around

  • Karol Bagh Station - 3 min walk
  • New Delhi Sarai Rohilla Station - 4 min drive
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Crossroad Restaurant - ‬3 min walk
  • ‪Punjab Sweet Corner - ‬3 min walk
  • ‪Café Coffee Day - ‬7 min walk
  • ‪Shree Balaji Restaurant - ‬4 min walk
  • ‪Saravana Bhavan - ‬2 min walk

About this property

Hotel Emperor Palms at Karol Bagh

Hotel remodelled in 2019 and located near BLK Super Speciality Hospital
Located close to Sir Ganga Ram Hospital and Laxminarayan Temple, Hotel Emperor Palms at Karol Bagh provides free airport pick-up, a free manager's reception and a rooftop terrace. The on-site international cuisine restaurant, emperor, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks include:
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), a local area shuttle and express check-out
  • Express check-in, free newspapers and 1 meeting room
Room features
All guest rooms are individually furnished, and offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as first-run films and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 42-inch LCD TVs with premium channels and first-run films
  • Balconies, fridges and dishwashers

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:00 AM for a fee: INR 700 for adults and INR 700 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • emperor

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - October 2019

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: INR 1000
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately INR 700 for adults and from INR 700 for children
  • Early check-in fee: INR 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Paytm
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperor Palms
Emperor Palms Hotel
Emperor Palms New Delhi
Hotel Emperor Palms New Delhi
Emperor Palms At Karol Bagh
Hotel Emperor Palms @ Karol Bagh
Hotel Emperor Palms at Karol Bagh Hotel
Hotel Emperor Palms at Karol Bagh New Delhi
Hotel Emperor Palms at Karol Bagh Hotel New Delhi

Frequently asked questions

Is Hotel Emperor Palms at Karol Bagh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emperor Palms at Karol Bagh?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Emperor Palms at Karol Bagh?

Check-in begins at noon. Early check-in is available for a fee of INR 1000 (subject to availability).

What time is check-out at Hotel Emperor Palms at Karol Bagh?

Checkout is at noon.

Does Hotel Emperor Palms at Karol Bagh provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel.

Where is Hotel Emperor Palms at Karol Bagh located?

Located in Karol Bagh, this hotel is within a 15-minute walk of BLK Super Speciality Hospital and Sir Ganga Ram Hospital. Laxminarayan Temple and Gurudwara Bangla Sahib are also within 3 mi (5 km). Karol Bagh Station is only a 3-minute walk and Rajendra Place Station is 14 minutes.

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Hotel Emperor Palms at Karol Bagh Reviews

Reviews

4.8
Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 4 out of 16 reviews
Rating 2 - Terrible. 6 out of 16 reviews

5.2/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2025

10/10 Excellent

roland

Liked: Amenities
Good value hotel in the chaos of New Delhi. Exceptionally nice staff. My only criticism is the shower head is poor and needs replacing
Stayed 1 night in Feb 2025

2/10 Terrible

Laksman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im not recommending this hotel
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed Zaheer

The Hotel is little difficult to locate, also the

.i booked this hotel for a business trip, the hotel manager behaved very softly however they gave me small room initially and it was not the same as I booked, when i asked for giving me proper room as per my booking, he said ok but later when i came back from my work they stated telling me that all rooms are booked and they cant change my room now, but when i forced them they gave me another room. Breakfast arrangements were also not so good.
Stayed 2 nights in Jan 2025

2/10 Terrible

Amnaj

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Took a pay on arrival option and informed timely on our delay of flight but still deducted from card. Room was not available on arrival had to stay an adjoining hotel for half a day and breakfast was on the other hotel. Very loud and noisy even reception was not courteous
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
In need of repair. No hot/warm water for shower after running for 15min.
Stayed 1 night in Apr 2019

4/10 Poor

Rajesh

Disliked: Cleanliness, amenities, property conditions & facilities
- No buffet restaurant....it was possible to order breakfast in the room, but there was no varity. - No windows in the room. - Very small
Stayed 13 nights in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finally a hotel in Karol Bagh we are happy with.

We have stayed in many hotels in Karol Bagh over the past 7 years and have never really been happy. This time finding Emperor Palms we were happy with our stay. No hotel in this area will ever be perfect but Emperor Palms was close.

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sucked

It wasbterrible

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Accueil peu engageant ; chambre ne correspondant absolument pas à la description du site (Pas de fenetre - vendu avec fenetre dur jardin!-, odeur désagréable, peu propre, équipements électriques limites dangereux, matelas style planche de bois). Nous avons demandé à changer de chambre et la reponse fut : non hotel complet ( nous avons appris lors de notre départ sue s etait faux. Un conseil : fuir cet hôtel !!
Stayed 1 night in Mar 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value hotel in good location, amazing st

This is an excellent value hotel in central Delhi. 5 minutes walk from Karol Bagh metro station. We cannot praise highly enough the excellent service and help from Harpreet the hotel owner and his team. They went out of their way to make our stay comfortable and helped with travel plans. The local area is very busy with a bustling market street 150m from the hotel. The location is good as it is a no through street and quiet outide. We did have some noisy guests during our 5 night stay who could have been quieter when coming in at 2am. The rooms are quite spacious and the bed was very comfortable. If you are looking for a very good hotel in this price range, you should not be disappointed.
Stayed 5 nights in Jan 2018

6/10 Okay

anthony

Liked: Cleanliness

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor services

Staff isn't friendly. Room service is extremely poor. Took half n hr to deliver a bottle of water to room. As I was suffering from severe cough, i had also asked for some salt twice, which wasn't delivered. Asked for some warm water with ginger in it during breakfast which was also not provided.

2/10 Terrible

Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience Bad service

Pesima experiencia Contratamos una habitacion triple que no es tal Primero tiraron colchon en piso como si uno fuese un perro, sabanas agujereadas Nadie se hace cargo de nada y paraece que el problema que cuanan ellos es siempre culpa de uno. No lo recomiendo para nada, Lo peor de nuestro viaje

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so pleasant.

Room stunk of mothballs, which were in both sinks and shower I'm assuming to keep the creepy crawlers from coming up. The blankets smelled of cigarettes too, like staying with Aunt Mildred. Awoke to the entire staff sleeping on couches and stairwells; had to wake them up to check out.