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Reviews of Hotel Shivdev International

3 out of 5
Hotel Shivdev International
8518-22 Arakashan Road, Behind Shiela Cinema, New Delhi

Reviews

3.4
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 5 out of 9 reviews" "

2.4/10

Cleanliness

3.6/10

Staff & service

2.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They Never provide toilet paper and when I asked again one of the mangers asked the bell boy to through our suite cases on the street. We had to stay because of my surgery and bed rest. Th ceiling fan was about to fall and look at the broken AC. Horrible staff. Very very very BAD
Stayed 25 nights in Feb 2018
Response from Anand on 3 Apr,2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

2/10 Terrible

sue, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
It was the worst hotel & room I have ever seen. I booked 2 nights but checked out early. Dirty, noisy & dodgey.
Stayed 2 nights in Feb 2018
Response from Anand on 21 Feb,2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

2/10 Terrible

Inderpal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel!
I was only staying one night here and there was a party going on with extremely loud music on the top floor of the hotel. The sound was travelling throughout the hotel including my room. The room and the bathroom were in a very poor state and there wasn't even any hot water. I raised with the hotel staff and they said hot water would be available in the morning! I would not recommend this hotel to anyone.
Stayed 1 night in Feb 2018
Response from Anand on 21 Feb,2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

6/10 Okay

Nilesh

ok, but not satisfactory.
hotel condition is ok, but room i got (Room No. 4005), DTH connection is not working and so TV was not working.Worst thing is hotel staff not even try to resolve it.
Stayed 1 night in Feb 2018
Response from Anand on 18 Feb,2018
Dear Guest, Thank you for choosing our property for your stay and giving us opportunity to serve you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have noted your feedback. Please accept our sincere apologies for the inconvenience caused to you. We are in process of checking the root cause of this problem and will resolve soon. I hope your rest of the stay is comfortable and enjoyable with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to New Delhi. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Delhi. Best regards

2/10 Terrible

Gary, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy hotel
Luxury hotel .... NOT!! The room hadn’t been properly cleaned ever. The shower didn’t work properly the toilet was gross, there were buts on the floor from the previous guests I shudder to think how unhygienic the bed was, I slept in my clothes because I didn’t want any part of the bed touching me, I gave them to a beggar when I left. It was a stay from hell!!
Stayed 2 nights in Feb 2018
Response from Anand on 13 Feb,2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

2/10 Terrible

Azad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dåligt
Inget vidare Kunde inte bo där
Response from Comfort Rooms on 24 Apr,2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards Comfort Rooms

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪
自分が泊まった部屋は、カードキーが壊れていて従業員を呼ばないとドアが開かない。 おまけに、ドアを開けるように要求する度にチップを要求してくる始末。 バスルームの匂いもえげつないし、外はクラクションの波でとても寝れません。 ニューデリー駅の近くっていう立地だけでした。
Stayed 2 nights in Mar 2018
Response from Anand on 12 Mar,2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

4/10 Poor

SU CHU

Disliked: Cleanliness, property conditions & facilities, room comfort
客房清潔度很差 没有熱水
Stayed 2 nights in Feb 2018
Response from Anand on 3 Mar,2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards

6/10 Okay

en, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
アクセスは良好 写真に騙された
写真の清潔さをみて決定しましたが全然違ってショックでした。アメニティも用意されておらず、タオルもありませんでした。ドライヤーもありません。お湯も夜はでず、朝6時半からでると、あとから知りました。4階に泊まる方は5階がパーティールームになっており夜通し爆音がしますので要注意。ただ、アクセスはかなりいいです。ニューデリー駅も徒歩圏内。食べる場所もコンビニのような買う所も近いです。人通りが昼夜問わずあるので危険を感じることはなかったです。
Stayed 4 nights in Feb 2018
Response from Anand on 3 Mar,2018
Dear Guest, Thank you for choosing our property for your stay and giving us opportunity to serve you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have noted your feedback. Please accept our sincere apologies for the inconvenience caused to you. We are in process of checking the root cause of this problem and will resolve soon. I hope your rest of the stay is comfortable and enjoyable with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to New Delhi. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to New Delhi. Best regards