In-room safe, iron/ironing board, rollaway beds, free WiFi
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Reviews of Hotel signature grand

3 out of 5
Hotel signature grand
1-A Sub-district Center, Hari Nagar, New Delhi, Delhi

Reviews

6.6
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 4 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Bhaskaran

Foods was good
Location was so good but.the hotel receptionist are not aware about my booking and has allowed a small room . Since it was mid night , I checked with him about this issue but he has stated that this is only available room for online booking. I stayed in the small room for a night but the next day when I joined for free breakfast they told it I’d not in my booking. It was too much for me so I approached the hotel receptionist again with the issues which I am facing. After some time the receptionist, day shift person apologies and told now only they got confirmed from the online booking team about this. Please make sure proper intimation of booking before reaching at any facility
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and property is in good area. Experience good .
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Iam very sorry to say that Over all it's a bad experience , none of the facilities is functional ,wardrobe , dusty, no remote control For tv , safe locker battery low cannot lock valuable , no bath mats water collection on floor ,toilet flush not working properly , no hot water supply poor communication .and poor response to any requests. Fridge not working ,fungus on wall , balcony not accessible. Food in restaurant is fantastic .
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2019
Response from Ravi Ranjan Kumar on 28 Jan,2019
Thank you for your stay at our hotel and sharing your feedback in this review. We are glad that your experience here was to your satisfaction. We are delighted that our associates offered you desired level of services. We are indeed grateful and encouraged by your feedback. Many thanks for your positive recommendation. We look forward to welcoming you back soon. Best Regards, Ravi Kumar Ranjan Head Operations & Marketing,

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from Ravi Kumar Ranjan on 2 Jun,2018
Dear Guest, Thank you for your stay at our hotel and sharing your feedback in this review. We are glad that your experience here was to your satisfaction. We are delighted that our associates offered you desired level of services. We are indeed grateful and encouraged by your feedback. Many thanks for your positive recommendation. We look forward to welcoming you back soon. Best Regards, Ravi Kumar Ranjan, Head Operations & Marketing,

6/10 Okay

Monique, Perth WA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel close to where we needed to go.
Hotel is very run down and desperately needs an upgrade. Staff were great. Room was mouldy and some of the furniture was very outdated. Paint flaking off the walls. Floors dusty and dirty. Room service was great, food was great. Bed comfortable and clean, stayed for 6 nights and housekeeping only came twice to ask if we needed new towels etc.
Stayed 6 nights in Oct 2017
Response from Ravi Kumar Ranjan on 12 Nov,2017
Dear Guest, Thank you for your stay at our hotel and sharing your feedback in this review. We are glad that your experience here was to your satisfaction.We have noted your detailed feedback with great concern, we sincerely regret your experience and thank you for bringing this to our attention and ensured that necessary steps are taken to avoid any reoccurrence of similar incidents. We are indeed grateful and encouraged by your feedback. Many thanks for your positive recommendation. We look forward to welcoming you back soon. Best Regards, Ravi Kumar Ranjan Head Operations & Marketing