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Reviews of Hotel Sonu Dx New Delhi Railway Station

3 out of 5
Hotel Sonu Dx New Delhi Railway Station
4563, Main Bazar, Pahar Ganj, New Delhi

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Umapathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay n comfort near to the N.D rly station.
Ok for a Business travel , good.
Stayed 1 night in Feb 2018
Response from Warm Regards Manager on 28 Jan,2020
Dear Guest, Thank you so much for the appreciative words. We would love to host you with us again. Your feedback is valuable to us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel !!!
I booked a room for my relatives but the hotel refused to let them in the room. This is not nice.
Stayed 6 nights in Sep 2017
Response from Warm Regards Manager on 28 Jan,2020
Dear Guest, Thank you for taking the time to review us. Please be assured that your feedback is extremely important to us and has been escalated internally on priority. We hope you will visit us again very soon for a seamless experience.

8/10 Good

Panchasara Mohanlal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2017
Response from Warm Regards Manager on 28 Jan,2020
Dear Guest, Thank you for giving us opportunity to serve you and making time to review us. Your feedback is valuable to us. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely excellent, didn't miss a thing. I just expected a bit more space in the lobby area or breakfast room. Anyways all the rest was fine and the room itself was definitely clean and worth its money.
Response from Warm Regards Manager on 28 Jan,2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is conveniently placed for the railway
okay for resting for a few hours
Response from Warm Regards Manager on 28 Jan,2020
Dear Guest, Thank you for giving us opportunity to serve you and making time to review us. Your feedback is valuable to us.

6/10 Okay

Marcin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2018
Response from Warm Regards Manager on 28 Jan,2020
Dear Guest, thanks for giving us opportunity to serve you and taking time to review us,. your feedback is valuable to us.