Desk, free rollaway beds, free WiFi

Reviews of Hotel Yug Villa

3.5 out of 5
Hotel Yug Villa
7A/14 WEA, Channa Market, Karol Bagh, New Delhi, Delhi N.C.R

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sachin

Disliked: Staff & service, property conditions & facilities

8/10 Good

N K, Middlesex

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room but staff need to be more accommodating
Good stay but hotel staff could have been more friendly and accommodating. We had a friend stay with us which we had booked a room for when we arrived they said they unfortunately booked him into their sister hotel down the road. He had just travelled 8 hours to see us there was no way we would have him in the hotel down the road so after 3 hours of arguing we were told we could be put up in the sister hotel for one night with him and then back to the yug villa for our remaining 3 nights. When we got back to the yug villa we had to request an upgrade for all the hassle (which we got). Other then first night issues it was a nice stay
Response from Hotel Management on 23 Jul,2016
Thank you for taking time to review us and we are happy to hear that your stay was a good one. But we are also sorry to hear that you were not impressed with our staffs and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible hotel. Damp towels even when we asked for new ones. Dirty sheets but no bed bugs. Cheap but you get what you pay
Response from Hotel Management on 23 Jul,2016
We are really sorry to hear that you were not happy with our service and cleanliness and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice and comfortable rooms
Overall pleasant stay, staff and management was friendly and helpful
Response from Hotel Management on 18 May,2016
We appreciate your kind words for us and also looking forward to see you stay with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Friendly and resonable!!!!”
It was awesome hotel !!! It's in a great location in Delhi, close to everything. Rooms are comfortable service was nice ...Very friendly staff and excellent facilities. Would recommend to anyone! In whole at a great price you will get a nice accommodation.
Response from Hotel Management on 18 May,2016
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel In New Delhi.
Hotel was very neat and clean.The rooms are very comfortable, the food is great and all the staff are very helpful and friendly. The location is also pretty good.Everything was perfect in this hotel.Loved Staying there . Thanks hotel Yug villa.
Response from Hotel Management on 18 May,2016
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.