Dear Valued Reviewer,We sincerely thank you for sharing your valuable feedback which helps us improve and optimize our services. It is our constant endeavor to ensure that our guests have a pleasant and unforgettable experience at Hotel Seven Seas.We would like to offer you our sincere apologies for the disappointment you experienced during your stay. We assure you that this was an unfortunate aberration and by no means a reflection of our service standards.We look forward to welcoming you again and hope that you will give us an opportunity to serve you better.Warm Regards,Tanmay MohanAssistant Front Office Manager