Reception

Reviews of The Prime Delhi

3 out of 5
The Prime Delhi
Paharganj, 2352-54, New Delhi, Delhi

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

5.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Prime on 29 Apr,2024
Dear Mr Robert,We are extremely delighted that you enjoyed your stay with us .Thank you once again for giving us 4 points out of 5 Prime Delhi

4/10 Poor

simardeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby is beautiful. Rooms were not The very best. There were mosquitoes everywhere. Hot water took 5-7 mins to arrive, very hard for visitors to get access to Uber etc. hotel seemed like it was getting renovated, contractors were working until late at night.
Stayed 1 night in Feb 2024
Response from PM on 16 Feb,2024
Dear Simardeep,We apologies for the inconvenience you had while your stay. Please accept our sincere apologies .Allow us another chance to make your stay a memorable onePrime Delhi

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Staff was so great. Location was a drive out to different sites. My complaint is locale of the hotel. Very crowded, lots of traffic and honking. But does down in the middle of the night. Pretty good restaurants with local cuisine and ATM nearby.
Stayed 1 night in Nov 2023
Response from PM on 28 Nov,2023
Dear Mr Anthony,Thank you for taking time out to write the review. Happy to know your stay was good.Yes Delhi being the capital is little crowded and lots of traffic.Looking forward to seeing you soon.Prime Delhi

2/10 Terrible

Ainara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Bed linen was stained, towels were not fresh. The room had no window and more like a pantry. Bathroom has no ventilation, so it stays wet after taking shower. Sink was leaking from the bottom, and wasn’t fixed even after I asked. Bathroom door handle was broken. “Businesswomen” knocked on my door twice the night I checked in, and as a solo female traveller I didn’t feel safe being in that building. Location (Pahargang area) is one of the worst too, busy narrow streets, garbage everywhere.
Stayed 2 nights in Oct 2023
Response from amu on 18 Nov,2023
Dear Ainara,Thank you for the review. We apologies the inconvenience you had while your stay. I would like to inform you that in the hotel we do not have any women who works in night. So can you please clarify that you have written the review for our hotel only.Prime delhi

6/10 Okay

Carolina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Response from prime on 9 Jan,2024
Dear Guest,Thank yo for the review

8/10 Good

Sander

Travelled with partner
Liked: Staff & service
Nice new hotel. Just very busy surroundings and we didn’t feel entirely safe outside. Staff is friendly in this almost brand new hotel.
Stayed 1 night in Aug 2023
Response from T.Singh on 30 Aug,2023
Dear Guest,We thank you for choosing The Prime Delhi and giving us the opportunity to be at your service. It is a great pleasure to read how our genuinely warm and dedicated service managed to win us your kind patronage. We sincerely look forward to welcoming you back in Delhi, Best Regards Team - The Prime Delhi .