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"Mattress was beyond hard. Really unbelievable. Check-in self-service would not take a credit card unless you had a PIN. No place to sit, relax or work. Any area where you might think to go was reservation only, so you couldn't just go to relax or read at random times. Rooms are too small to do any of this in. Lobby was always full of tour groups and stacked luggage. Bathrooms were super small. "

"Amazing hotel, we had a great time and really accessible to public transport !"

"They were really kind amd facility was super clean. Location was amazing"

"Staffs are very helpful. Good location, clean room good amenities. Highly recommend! "

"Clean and spacious room. Convenient location to malls and restaurants "

"Great Hotel. Super clean. Friendly staff!"

"This was our favorite hotel during our trip to Japan. The family room is spacious for Japanese standards and very well equipped. They even provided pajamas and slippers for my daughter. The views from the top floors are amazing and worth spending the extra money. Hotel is conveniently located very close to the main train that takes you directly to the Osaka airport. Clean, friendly staff and great for families. "

"Friendly staff, especially the front desk, clean rooms and they’re very generous with the towels. The place is affordable and the amenities like the sauna are top notch. It’s also very close to the bus station and the train station. 10 minutes walk to Dotonbori. would definitely stay again."

"We had a wonderful stay at this hotel. Very convenient and close to Osaka station. The room looked very clean and renovated. "