All Inclusive Hotels and Resorts in North America

"Beautiful room and view. Steps away from Time Square and Broadway. Only downside was the on site restaurant not providing room service and no microwave in the room. For that, I wouldn't say it's a family friendly hotel, but it met our needs. "

"Good price and location"

"great"

"The room itself was great, the housekeeping was great, and the location is great. The elevator system is awful. Each time we tried to go up to our room (floor 11) we had to wait 10-15 minutes for an elevator and it was pure chaos in the lobby while waiting. We attempted to ask a staff member where the stairs are and got pushback twice before they gave us the WRONG directions to the stairs. He said “you can’t go up that many stairs with all your stuff” and walked away. Then we asked again and he still was questioning our decision, and the way he told us to go was a locked area and a kitchen so we couldn’t even use the stairs. The front desk person also was not that helpful, he didn’t tell us how much we had to pay upon arrival or the holds they would be putting on the account. One came thru in the middle of the night and we thought it was our card getting hacked or something since no one told us there was a $300 hold until we asked. Other than that, once we were in the room itself things were fine, just not ideal for trying to go in and out quickly, it’s quite the process to get up to your stuff. Would’ve been good to know, especially from a medical stand point, probably wouldn’t have booked there if we knew that’s how it was going to be. If a diabetic has insulin in the room or if their sugar was low, it would’ve been pretty unsafe of a wait time for example. "

"Everything was fantastic. The only room for improvement would be the shower head. It did the job, but it was quite old and needed to be fixed as it was spraying in many different directions instead of a constant, straight forward as expected."

"This is a perfect location for all of the Broadway theaters. There’s plenty to see and do in that area. The rooms were clean. The only problem we had is that the walls are very thin and we could hear everything our neighbor was doing. Other than that, we will definitely be back for another stay when we return to New York. "

"The staff were friendly, but there were a number of issues with the room - one being that the aircon/heating didn’t really work. I booked a corner room with two views and it apparently is a common problem. Eventually we were given a heater. The hotel is really well placed for Central Park (5 min walk) and Time square 10/15 min walk. It’s near several underground stations. The customer facing staff were lovely and helpful - rooms could do with a bit updating but we were very comfortable (ask for a kettle and you’ll get one)"

"Great place to stay in manhattan! Friendly staff, good breakfast, perfect location. Spacious and clean room with a wonderful city view. We will stay here again for sure! Really recommended "

"Would definitely come back!!!"