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Reviews of Mantra Circle on Cavill

4.5 out of 5
Mantra Circle on Cavill
9 Ferny Ave, Surfers Paradise, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 1411 out of 2684 reviews" "
Rating 8 - Good. 870 out of 2684 reviews" "
Rating 6 - Okay. 272 out of 2684 reviews" "
Rating 4 - Poor. 96 out of 2684 reviews" "
Rating 2 - Terrible. 35 out of 2684 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KHAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view. Great that it’s central to everything. Didn't like that we had to pay extra fee for parking as it wasn't included with the apartment rate. The entryway light kept flickering at night time but that’s a minor thing. Everything else was amazing.
Stayed 1 night in Apr 2024
Response from MCOC GM on 8 Apr,2024
Dear Kham,Thank you for sharing your experience at Mantra Circle on Cavill. We appreciate your kind words regarding the beautiful view and our central location. Regarding the parking fee, we apologize for any inconvenience this may have caused. We strive to be transparent about additional charges and will take your comment into consideration.We have also noted your observation about the entryway light and will address it promptly to ensure a seamless experience for all our guests.Thank you once again for choosing Mantra Circle on Cavill.Warm regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

6/10 Okay

Shadi

Travelled with family and small children
Liked: Cleanliness, amenities
The room was great and hotel stuff and communication were great as well. Location is excellent but the elevator is a big problem. There was a problem with the elevator during all our stay. We were waiting more than 30 minutes sometimes. Not sure if this is just this time or ongoing ptoblem.
Stayed 3 nights in Apr 2024
Response from MCOC GM on 8 Apr,2024
Dear Shadi,Thank you for taking the time to share your feedback regarding your recent stay at Mantra Circle on Cavill. We appreciate your positive comments about the room quality, hotel staff, and our communication efforts.We sincerely apologize for the inconvenience you experienced with the elevator during your stay; the lift contractor is working on remedying this situation with urgency.Thank you once again for your valuable feedback and for choosing Mantra Circle on Cavill for your accommodation needs.Warm regards,Damian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Sam

Stayed 3 nights in Mar 2024
Response from MCOC GM on 16 Apr,2024
Hey there Sam,Thanks for taking the time to provide a 4 star rating following your recent stay with us, pleased you enjoyed your stay.I do hope we can welcome you back again soon.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Adam John, Avondale Heights

Travelled with family and small children
Liked: Property conditions & facilities
Enjoyed our stay at the property and is a perfect location whether it be wanting to go for a stroll or head somewhere with the car. Nice kept grounds and pool atea and the room had a beautiful ocean view!
Stayed 6 nights in Mar 2024
Response from MCOC GM on 25 Mar,2024
Dear Adam,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.Adam, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Sasha

Stayed 14 nights in Mar 2024
Response from MCOC GM on 19 Mar,2024
Dear Sasha,We thank you for taking the time to provide a 4 / 5 star rating following your recent stay with us, we are pleased you somewhat enjoyed your experience.Sasha, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

dominic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
huge condo, perfect location, groceries, restaurants nearby 3 blocks to beach
Stayed 3 nights in Mar 2024
Response from MCOC GM on 7 Mar,2024
Hey Dominic,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate it.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed our central location and the size of the apartment.Dominic, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Lew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central and close to everything. A lot of street noise at night. Excessively long waits for the elevators most of the time
Stayed 7 nights in Feb 2024
Response from MCOC GM on 22 Feb,2024
Dear Lew,We thank you for taking the time to provide valuable feedback following your recent stay with us, we are pleased you enjoyed our central location.Apologies for the street noise you have experienced Lew, this is most unfortunate. I am pleased to advise that the lift contractor is working tirelessly to rectify the wait times experienced.Lew, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from MCOC GM on 20 Feb,2024
Dear Mark,We thank you for taking the time to provide a 4 star rating following your recent stay with us, we are pleased you enjoyed your experience.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, tidy and amazing apartment with great views over the river. Elevators were the only thing that you had to wait for which often took a bit of time
Stayed 7 nights in Feb 2024
Response from MCOC GM on 20 Feb,2024
Dear Amber,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.I do offer our sincere apologies regarding the slower than normal lifts, our contractors are working tirelessly to get this lift back in action to correct the wait times.Amber, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Rachel

Stayed 3 nights in Jan 2024
Response from MCOC GM on 20 Feb,2024
Dear Rachel,We thank you for taking the time to provide a 4-star rating following your recent stay with us, we are pleased you enjoyed your experience.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

6/10 Okay

Ngarangi

Stayed 4 nights in Jan 2024
Response from MCOC GM on 21 Mar,2024
Dear Ngarangi,Thank you for providing a star rating following your stay with us here at Mantra Circle on Cavill.I do hope you enjoyed your experience with us, if there is anything further you would like to advice to provide, please reach out.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Sauravpreet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property close to all amenities
Stayed 4 nights in Jan 2024
Response from MCOC GM on 2 Feb,2024
Dear Sauravpreet,We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

2/10 Terrible

Zoe Ann, Cordeaux Heights

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Lift took 10-20minutes to arrive every single time and to top it off waiting in lobby or anywhere but apartment room had NO aircon. It was terrible and when the lift did come it would be full. No aircon in the lift either not even in the lobby/common areas. The whole place did not smell clean. The picture frame hanging above our bed decided to fall off the hook and almost hit my husband, toddler and I at 2am shocking us in our sleep! Luckily did not fall on my baby as the frame was very heavy! Went down the next morning told reception who said they would send maintenance up right away to remove it, they did not send anyone up, went down the next day again and they had no idea what I was talking about as whoever served me had not even let anyone know! Our room didn’t even get cleaned had to ask them to send someone up to clean it and give us fresh towels. The rooms walls are so thin you can hear everyone. The light switch was broken and fell off. The whole building is so run down needs a complete renovation. Did not feel clean in this apartment at all. Will never be staying here again. The only good thing is Woolworths being right downstairs but even Woolworths is filthy.
Stayed 7 nights in Jan 2024
Response from MCOC GM on 22 Jan,2024
Dear Zoe Ann,I hope this message finds you well. I am writing to express our sincere apologies for the inconvenience and discomfort you experienced during your recent stay at Mantra Circle on Cavill. Your feedback is of utmost importance to us, and we genuinely regret that we fell short of meeting your expectations.We are deeply concerned about the issues you raised, particularly the delays with the lifts, the lack of air conditioning in common areas, and the safety incident with the falling picture frame. Please rest assured that we take these matters seriously, and I have personally initiated an investigation to address each issue and prevent any recurrence.I understand the frustration you must have felt, and I want to assure you that corrective measures are being taken promptly. Our maintenance team is addressing the lift delays and examining the ventilation in common areas. Additionally, we are conducting a thorough inspection of all picture frames in our rooms to prevent any safety hazards.I also want to extend my sincere apologies for the miscommunication regarding the maintenance request and the lack of cleanliness in your room. Such oversights are not reflective of our usual standards, and we are implementing additional training measures to ensure our staff is more vigilant in the future.Once again, please accept our sincere apologies for any inconvenience caused during your stay. We value your feedback and hope you will consider giving us another opportunity to provide you with the exceptional experience that we strive to deliver.Thank you for bringing these matters to our attention.Warm regards,Damian SillarsGeneral ManagerMantra Circle on Cavill

6/10 Okay

Joseph

Stayed 2 nights in Jan 2024
Response from MCOC GM on 6 Feb,2024
Dear Joseph,We thank you for taking the time to provide a star rating following your recent stay with us, I do hope you enjoyed your stay with usThe team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Billy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing overall
Stayed 7 nights in Jan 2024
Response from MCOC GM on 16 Jan,2024
Dear Billy,We extend our sincere gratitude for selecting Mantra Circle on Cavill as your accommodation choice. Your decision to stay with us is greatly valued.We genuinely appreciate the time you took to share your valuable feedback following your recent visit. It brings us great joy to learn that your experience was overall amazing.Billy, both the team and I eagerly anticipate the opportunity to host you once more at Mantra Circle on Cavill in the near future.Warm regards,Damian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Prathamesh

Liked: Cleanliness, room comfort
Amazing Stay
Had an amazing stay. Really comfortable rooms. However it’s worth noting that the rooms feel more homely than hotel rooms. The location is perfect, everything is at a walking distance. Staff is amazing
Stayed 4 nights in Dec 2023
Response from MCOC GM on 27 Dec,2023
Dear Prathamesh,We extend our sincere gratitude for selecting Mantra Circle on Cavill as your accommodation choice. Your decision to stay with us is greatly valued.We genuinely appreciate the time you took to share your valuable feedback following your recent visit. It brings us great joy to learn that your experience was enjoyable and your apartment felt homeley.Prathamesh, both the team and I eagerly anticipate the opportunity to host you once more at Mantra Circle on Cavill in the near future.Warm regards,Damian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Gus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property okay parking an issue and thunder winds and lightning reviews needed of stairwell as if lifts were out could not open exit door
Stayed 3 nights in Dec 2023
Response from MCOC GM on 27 Dec,2023
Dear Gus,We thank you for taking the time to provide valuable feedback following your recent stay with us, we appreciate your feedback on the emergency stairwell reviews required.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Adam, Avondale Heights

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the hotel. The room was well appointed and the facilities fantastic with all that you need. Just a little downgrade as we had a few cockroaches in our room which we found and also on the balcony. It appears though this isn’t the hotel but the area as their were many around the streets also!
Stayed 6 nights in Dec 2023
Response from MCOC GM on 27 Dec,2023
Dear Adam,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.We certainly apologise that you found cockroaches in the apartment but appreciate your recognition that this is a Sth East Qld problem during summer.Adam, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Lynda

Liked: Cleanliness, room comfort
Wonderful weekend
Beautiful apartment with amazing views of the beach and cityscape. Great location with walking distance to shops, restaurants and beach. Enjoyed our stay and will definitely stay at Mantra Circle on Cavill again.
Stayed 3 nights in Dec 2023
Response from MCOC GM on 21 Dec,2023
Dear Lynda,We extend our sincere gratitude for selecting Mantra Circle on Cavill as your accommodation choice. Your decision to stay with us is greatly valued.We genuinely appreciate the time you took to share your valuable feedback following your recent visit. It brings us great joy to learn that your experience was enjoyable.Lynda, both the team and I eagerly anticipate the opportunity to host you once more at Mantra Circle on Cavill in the near future.Warm regards,Damian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

fadi

Liked: Cleanliness
Always a great experience staying here ! Staff helpful and friendly
Stayed 3 nights in Dec 2023
Response from MCOC GM on 19 Dec,2023
Dear Fadi,Thank you for your 5 star review following your recent stay with us at Mantra Circle on Cavill, so pleased you enjoyed your experience with us...I do hope we can welcome you back again soon.Warmest regardsDamian SillarsGeneral Manager

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2023
Response from MCOC GM on 14 Dec,2023
Dear Guest,I hope this message finds you well. On behalf of the entire team at Mantra Circle on Cavill, I would like to express our sincere gratitude for taking the time to leave a score rating regarding your recent stay with us. I am delighted to hear that your experience at Mantra Circle on Cavill was an 8/10. If there is anything else we can assist you with, please do not hesitate to reach out.Warm regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from MCOC GM on 11 Dec,2023
Dear Wendy,We extend our sincere gratitude for selecting Mantra Circle on Cavill as your accommodation choice. Your decision to stay with us is greatly valued.Thank you for the 4 / 5 star rating, we hope you enjoyed your stay with us.Warm regards,Damian SillarsGeneral ManagerMantra Circle on Cavill

6/10 Okay

Slovenka

Stayed 8 nights in Nov 2023
Response from MCOC GM on 22 Nov,2023
Dear Slovenka,We thank you for taking the time to provide a star rating following your recent stay.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great view. Great size apartment.
Stayed 5 nights in Nov 2023
Response from MCOC GM on 22 Nov,2023
Dear Katherine,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed our excellent location, great view and you were impressed with the apartment size.Katherine, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Marie-Laure

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait. Hotel vivement recommandé .
Stayed 9 nights in Oct 2023
Response from MCOC GM on 13 Nov,2023
Dear Marie-Laure,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you found everything perfect and you can highly recommend our property.Marie-Laure, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from MCOC GM on 1 Nov,2023
Dear DavidWe thank you for taking the time to provide a wonderful 5 star rating following your recent stay with us, we are thrilled you enjoyed your experience.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was fantastic with awesome views of the river and beach. very secure, underground parking. Woolworths was a 30m walk from the elevator. We will definitely stay again.
Stayed 3 nights in Oct 2023
Response from MCOC GM on 22 Oct,2023
Dear Colin,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed the apartments, central location and amazing views.Colin, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Kelly

Stayed 5 nights in Oct 2023
Response from MCOC GM on 8 Nov,2023
Dear Kelly,Thank you for your 5 star rating following your recent stay with us here at Mantra Circle on Cavill, we are pleased you enjoyed your stay and do look forward to welcoming you back in the future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

4/10 Poor

Oreste

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from MCOC GM on 19 Oct,2023
Dear Oreste,I hope this message finds you well. I wanted to take a moment to express my gratitude for taking the time to share your recent experience at Mantra Circle on Cavill. While I'm pleased to hear that you chose to stay with us, I also acknowledge your concerns and feedback regarding your stay.First and foremost, I regret to learn that your experience did not meet your expectations, resulting in a 2 out of 5-star rating. Please accept our sincere apologies for any inconveniences you may have encountered during your stay. We value your feedback immensely and would have greatly appreciated any specific details to help us address the issues and improve our services further.Warmest regards

10/10 Excellent

KIRSTY

Liked: Cleanliness, room comfort
Fabulous location and views
Fabulous location and views - central to everything. Apartment was spacious, clean and really well equipped. We were on a high floor - 39 and could see the entire Gold Coast from our balcony and bedroom was definitely worth the extra cost for a seaview. Gtrain, supermarket, Cavill Ave and great food at your doorstep. Will stay again.
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Stayed 10 nights in Oct 2023
Response from MCOC GM on 17 Oct,2023
Dear Kirsty,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your recent stay at Mantra Circle on Cavill.We are pleased that you appreciated our fabulous location and the breathtaking views from your high-floor apartment. It's great to know that you found the apartment spacious, clean, and well-equipped, and that the sea view was worth the additional investment. We take pride in offering a convenient and central location to our guests.Your positive comments about the proximity of G:link, the supermarket, Cavill Avenue, and the dining options nearby are greatly appreciated.We look forward to the opportunity of hosting you again in the future and providing you with another memorable experience. If you have any specific preferences or requests for your next visit, please do not hesitate to reach out to us.Thank you once again for choosing Mantra Circle on Cavill. We value your patronage and hope to welcome you back soon.Warm regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Very nice clean big everything looks great
Stayed 3 nights in Oct 2023
Response from MCOC GM on 16 Oct,2023
Dear Albert,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.Albert, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

JUDEE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our first time in Gold Coast and all I can say is the place is perfect!!! Everything is so close and the beach is just 10 mins walk. We will be back for sure!!
Stayed 5 nights in Oct 2023
Response from MCOC GM on 16 Oct,2023
Dear Judee,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.Judee, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was a little disappointed with the noise on Saturday night from the street below up to 3am. Sounded like a street party from the 19th floor. So surprised to be able to hear this. Other than that, it was a great place, excellent location and friendly staff.
Stayed 3 nights in Oct 2023
Response from MCOC GM on 16 Oct,2023
Dear Emma,Thank you for taking the time to provide valuable feedback following your recent experience with us.We are so pleased you enjoyed our central location and friendly staff, that is great to read.I am however very apologetic around the noise you experienced on Sunday morning. This is most disappointing, and we offer our sincere apologies for this.Emma, I do hope we can welcome you back to Mantra Circle on Cavill again in the future for a more memorable experience.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean everything you need. Close to restaurants shops and transport. We had a great stay
Stayed 3 nights in Sep 2023
Response from MCOC GM on 4 Oct,2023
Dear Grant,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.Grant, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Bronwyn

Travelled with family
Dishwasher and washing machine required maintenance and thorough cleaning.
Stayed 3 nights in Sep 2023
Response from MCOC GM on 3 Oct,2023
Dear Bronwyn,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are pleased overall you enjoyed your experience.I thank you for bringing to our attention the issue with the dishwasher and offer our sincere apologies that this occurred in the first instance.Bronwyn, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Dan

Travelled with family
Liked: Room comfort
Good location, parking is great, but lots bugs in rooms
Stayed 2 nights in Sep 2023
Response from MCOC GM on 26 Sept,2023
Dear Dan,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are pleased you enjoyed our central location and the parking was great.I do however offer our apologies for the bugs you experienced in the room, last week during the day the region experienced a large influx of bugs and we are sorry this impacted your experience.Dan, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Hadyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from GM MCOC on 18 Sept,2023
Dear Hadyn,Many thanks for your 5 star review, we do hope you enjoyed your experience with us.Warmest regardsDamian SillarsGeneral Manager

6/10 Okay

Noel

Stayed 4 nights in Sep 2023
Response from GM MCOC on 9 Oct,2023
Dear Noel,Thank you for taking the time to provide a star rating for your recent stay at Mantra Circle on Cavill.I do hope that you enjoyed your experience with us.Warm regardsDamian SillarsGeneral Manager

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent except we did see a few hair balls on the carpet.
Stayed 4 nights in Aug 2023
Response from MCOC GM on 11 Sept,2023
Dear Gerard,Thank you for taking the time to provide valuable feedback following your recent stay with us.We are so pleased you enjoyed your stay with us and the room suited your needs; I do however offer our sincere apologies that you did find some hair balls on the carpet.Gerard, I do hope that we can welcome you back to Mantra Circle on Cavill again in the future.Warmest regardsDamian SillarsGeneral Manager

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful amenities for our small family. Bed was incredibly comfy with fantastic views... couldn't have asked for a better way to end our holiday.
Stayed 4 nights in Aug 2023
Response from MCOC GM on 4 Sept,2023
Dear Claire,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.Claire, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Lovely spot and I felt safe
Stayed 4 nights in Aug 2023
Response from MCOC GM on 4 Sept,2023
Dear Amanda,We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Property was great, will definately stay here again only downside- no free wifi, and it is crazy expensive at $25 a day!
Stayed 5 nights in Aug 2023
Response from MCOC GM on 4 Sept,2023
Dear Fiona,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.I appreciate your commentary regarding the wifi and it's expense, we can sign you up with our complimentary loyalty program on arrival and you can receive this with our compliments during your next stay.Fiona, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Leila

Liked: Cleanliness, property conditions & facilities
Excellent property to stay. Good facilities, close to the beach and shopping centres.
Stayed 4 nights in Aug 2023
Response from MCOC GM on 15 Aug,2023
Dear Leila,We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

Vicki

Stayed 5 nights in Aug 2023
Response from MCOC GM on 15 Aug,2023
Dear Vicki,We thank you for taking the time to provide a ranking following your recent stay with us, we are pleased you enjoyed your experience.The team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Nobel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Level 55 social lounge is amazing uninterrupted beach views
Stayed 3 nights in Aug 2023
Response from GM MCOC on 7 Aug,2023
Dear Nobel,We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.I am so pleased to read that you enjoyed the Level 55 Guest Lounge, it's so beautiful so great that you could experience the uninterrupted views.Nobel, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Kieryn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with beautiful views. Good quality and great location.
Stayed 1 night in Aug 2023
Response from GM MCOC on 7 Aug,2023
Dear Kieryn,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you enjoyed your experience.Kieryn, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and facilities
Stayed 3 nights in Jul 2023
Response from MCOC GM on 30 Jul,2023
Dear Aaron,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we truly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are thrilled you loved our facilities and Great location.Aaron, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

10/10 Excellent

Omid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great unit, location and amenities! I’d like to book in the future again!
Stayed 3 nights in Jul 2023
Response from MCOC GM on 30 Jul,2023
Dear Omid,Thank you for choosing to stay with us here at Mantra Circle on Cavill, we certainly appreciate the custom.We thank you for taking the time to provide valuable feedback following your recent stay with us, we are pleased you enjoyed the great unit, our central location and our amenities. Omid, the team and I look forward to welcoming you back to Mantra Circle on Cavill again in the near future.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill

8/10 Good

ZELJKO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023
Response from MCOC GM on 10 Jul,2023
Good morning Zeljko,Thank you for taking the time to provide a star rating relating to your experience @ Mantra Circle on Cavill.I do hope we can welcome you back again soon.Warm regardsDamian SillarsGeneral Manager

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only disappointment was they wouldn’t add my Accor membership to the site. Bit cheap, everything else was great
Stayed 4 nights in Jun 2023
Response from GM MCOC on 4 Jul,2023
Dear Mark,We thank you for taking the time to provide valuable feedback following your recent stay with us, we are pleased you enjoyed your experience.With regards to the Accor Loyalty program points not being added to your booking with Expedia, just check the terms and conditions you agreed to which explains this for you.Warmest regardsDamian SillarsGeneral ManagerMantra Circle on Cavill