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Reviews of Moorings On Cavill

4 out of 5
Moorings On Cavill
63 Cavill Avenue, Surfers Paradise, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 374 reviews" "
Rating 8 - Good. 148 out of 374 reviews" "
Rating 6 - Okay. 30 out of 374 reviews" "
Rating 4 - Poor. 21 out of 374 reviews" "
Rating 2 - Terrible. 8 out of 374 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views from the balcony overlooking the water. Aparment is larger than the newer builds on the GC but is showing its age in certain areas. Its the 3rd time we have stopped here...mainly for the canal views and nice pool area.Reception staff are very friendly.
Stayed 7 nights in Apr 2024

10/10 Excellent

ROY, Blacktown

Stayed 7 nights in Apr 2024

8/10 Good

Roberto

Liked: Cleanliness, amenities
Friendly ,felt at home 😊
Stayed 10 nights in Apr 2024
Response from Kate on 28 Apr,2024
Thank you for your review, we are so glad you felt at home.

10/10 Excellent

george

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great service
Stayed 3 nights in Feb 2024
Response from Reception on 7 Mar,2024
Thank you for your review George, we hope to see you again soon.

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, room comfort
Amazing
The properly was amazing, friendly staff, it will be a property that i stay at every year with my family
Stayed 6 nights in Jan 2024
Response from Reception on 7 Mar,2024
Sheena we look forward to your next visit

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024
Response from Reception on 7 Mar,2024
Thank you for the 8 out of 10 review.

4/10 Poor

Verified traveller

Disliked: Cleanliness
There's better elsewhere
Wouldn't recommend this place. None of the windows or doors shut properly so you get all the noise coming in. The furniture has seen better days. The sofa had all dirt down the side of the cushions. Overall for the money I paid I would expect better.
Stayed 7 nights in Jan 2024
Response from Guest Services on 16 Jan,2024
Thank you for your review. We will investigate the issues & forward your comments to the owner. We do advise guests if there are any issues please come & see us at reception so we can address & resolve any issues.

8/10 Good

Peniatu

Travelled with family
Liked: Cleanliness, room comfort
Awesome place for family travel
Very spacious, it has everything you need as a family. The views was awesome.
Stayed 3 nights in Jan 2024
Response from Guest Services on 16 Jan,2024
Thank you for the wonderful review. The apartments are stocked for a family stay. The large BBQ area with full river view also helps.

10/10 Excellent

Patricio Ruben Diaz

Stayed 7 nights in Jan 2024
Response from Guest Services on 16 Jan,2024
5 out of 5. Thank you.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay, great for family with 3 kids. Very clean apartment. Beds were comfortable except sofa bed. Had problem with appliances breaking down but staff were very good to address issues. Close to shopping, dining and entertainment.
Stayed 9 nights in Dec 2023
Response from Guest Services on 16 Jan,2024
Thank you for your review. Things can break down but we always try for a fast resolution.

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Great condition for an older unit, fantastic outlook, freindly staff
Stayed 1 night in Dec 2023
Response from Guest Services on 16 Jan,2024
Thank you Sarah for the review. Our staff try & make your holiday special

10/10 Excellent

Hanaa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The unit had beautiful views on water , the outdoor poor was heated and the spa was perfect temperature. It’s a minute walk to everything. Will definitely stay there again .
Stayed 4 nights in Dec 2023
Response from Kate on 16 Jan,2024
Thank you for your review. We do think our pool area is something special.

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay, staff were friendly, apartment had everything we needed and pool was awesome. Great location. Will be back next year.
Stayed 7 nights in Nov 2023
Response from Kate on 26 Nov,2023
Warwick Thanks for the great review. We think the apartments are well stocked. Pool area is always great & being heated all year round means guests can make the most of it all year round.

10/10 Excellent

Clayton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome view of the river & clenliness of the apartment was upheld 😊
Stayed 2 nights in Oct 2023
Response from Reception on 29 Oct,2023
Clayton thank you for your review. The river view is amazing - hope you got to see the sunset.

4/10 Poor

Wayne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If you like water views and a location in central Gold Coast then this is for you. Otherwise negatives were: broken shower head, patio and front door handle, extra squeezy dim and dark basement parking, one towel per person, take away your own garbage, dirty floors, noise from parties in the park AND a rock hard bed. (it was better sleeping on the couch) No we will not be staying here again.
Stayed 3 nights in Oct 2023
Response from The Moorings. on 25 Oct,2023
Wayne,As we are self serviced apartments and not a Hotel, we do require guests to take rubbish out on departure and wash up their dishes. We were unaware of the shower head, but if this was reported we would have repaired immediately for you. Unfortunately we are in Surfers Paradise and we do get noise, as we are now a very large and busy city. Thankyou for your feedback.

10/10 Excellent

Brock

Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff beautiful rooms great location
Stayed 2 nights in Oct 2023
Response from Moorings on 25 Oct,2023
Thankyou for your review. We appreciate your feedback

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, amenities
Good location for families. Heated pool was a bonus. Quick drive to theme parks. Good spot on the river for fishing. Would recommend & stay again for the price.
Stayed 5 nights in Oct 2023
Response from The Moorings on 25 Oct,2023
Thankyou Alisha for taking the time to review. We appreciate your feedback

8/10 Good

Xiomara

Travelled with family
Liked: Amenities
Size of apartment was spacious and location was very central. A little noisy on the weekend , windows dont seem to be noise proof. My only suggestion would be to provide more comfy pillows.
Stayed 6 nights in Sep 2023
Response from The Moorings on 25 Oct,2023
Thankyou Xiomara for your feedback

8/10 Good

Rebecca

Travelled with family
Disliked: Cleanliness
The property is old and in need of repairs and a deep clean. Such as shame as its wonderfully positioned. The pool and grounds are beautiful but once inside ur apartment things are bad. Also when arriving we never got any sort of check in info- like a map of the facilities or after hours contacts ect not even the room service menu. It wld also be handy if there was an information packet in the apartment on how to work the appliances.
Stayed 7 nights in Sep 2023
Response from Kate on 27 Sept,2023
Thank you for your review. We do you give a detailed welcome letter. Since Covid-19 we have had to remove all guest Compendiums & arrival packs; which is why our arrival letter is so detailed. We will however see what we can do to improve for all our guests.

8/10 Good

Sam

Stayed 3 nights in Sep 2023
Response from Reception on 12 Sept,2023
Thank you for your review. We hope to see you again soon.

8/10 Good

Mathew

Stayed 8 nights in Aug 2023
Response from Reception on 31 Aug,2023
Thank you Mathew. Hopefully we will see you again soon.

10/10 Excellent

Jeni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Surfers.
Stayed 24 nights in Jun 2023
Response from Guest Services on 25 Jul,2023
Thanks Jeni for your review. Hopefully we will see you again soon.

6/10 Okay

Simon

Stayed 4 nights in Jun 2023
Response from Reception on 4 Jul,2023
Thank you for your review.

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing river views and heated spa and pool was perfect this time of year. Will stay again.
Stayed 3 nights in May 2023
Response from Kate on 2 Jun,2023
Thanks for your review Brendan, we look forward to you coming back again

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, room comfort
Great location and views
Great view and location. Lovely apartment which was clean and well fitted
Stayed 2 nights in May 2023
Response from Kate on 2 Jun,2023
Thank you Amanda for the 10 out of 10 review. Hopefully we will see you again soon

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 8 nights in Apr 2023
Response from Kate on 13 May,2023
Thanks Helen. We look forward to you coming back soon.

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Kate on 17 May,2023
Thank you for your review. We look forward to your return.

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, amenities
We loved our stay here- friendly staff with great customer service, lovely apartment, clean pool & pool area.
Stayed 2 nights in Apr 2023
Response from Kate on 22 Apr,2023
Thanks Richard. We love helping out our Friendly guests & we take pride in the cleanliness of the whole building. See you again soon hopefully

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Great location. Friendly staff.
Stayed 9 nights in Apr 2023
Response from kate on 22 Apr,2023
Thanks Jacqueline, we look forward to welcoming you back next time.

10/10 Excellent

Narelle

Travelled with partner
Liked: Property conditions & facilities
Great location and spacious clean apartment. Friendly and helpful staff.
Stayed 6 nights in Feb 2023
Response from Kate on 15 Mar,2023
Thanks Narelle for your review. All the staff take pride in their job & we are glad it is noticed.

8/10 Good

Peter

Travelled with partner
Liked: Amenities
Found accommodation was well located Had a few issues with things that we broken but overall would stay again
Stayed 10 nights in Feb 2023
Response from Kate on 15 Mar,2023
Thank you Peter for your review, we hope to welcome you back again

8/10 Good

Adel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Enjoyed our stay here. Great location, a lot of noise at night from park next door. Enjoyed pool, spa and sauna which were all nice and clean. Would definitely recommend this accommodation.
Stayed 7 nights in Feb 2023
Response from Reception on 26 Feb,2023
Thank you for your review. We look forward to welcoming you back.

10/10 Excellent

Damon

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were exceptional! Very friendly and accommodating. Great location, walkable to shops and entertainment. Highly recommend
Stayed 3 nights in Jan 2023
Response from Reception Staff on 9 Feb,2023
Thank you Damon. We look forward to your return.

10/10 Excellent

Jordan

Stayed 7 nights in Jan 2023
Response from Kate on 15 Mar,2023
Thanks Jordan for the 5 out of 5 review. Hopefully you will be back again soon.

8/10 Good

Louisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect
Stayed 7 nights in Jan 2023
Response from Reception Staff on 9 Feb,2023
Thank you for your review Louisa, We look forward to seeing you again.

8/10 Good

Henricus, HAMILTON

Stayed 7 nights in Jan 2023
Response from Kate on 15 Mar,2023
Thank you for your review, we hope to welcome you back again

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2023
Response from Guest Services on 25 Jan,2023
Thank you for the review. We hope you welcome you back soon.

10/10 Excellent

Jacqualine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, big space rooms, great for couples or families.
Response from Kate on 12 Jan,2023
Thank you for the review. Being an older building we do think the rooms are well spaced for Couples & families.

10/10 Excellent

Jamie

Stayed 7 nights in Dec 2022
Response from Kate on 3 Jan,2023
Thank you for your review. We look forward to welcoming you back soon.

10/10 Excellent

Melissa

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place to stay in the heart of surfers paradise, walking distance from shops and beach. Staff are very friendly and helpful. The apartment had great views of the river and city and was nice and clean. Would definitely stay here again.
Response from Reception on 30 Nov,2022
Thanks Melissa we would love to see you come back again.

8/10 Good

Tara

Travelled with family and small children
Liked: Cleanliness, amenities
We stayed in a 2 bedroom apartment on the top floor. The receptionist was super helpful and friendly throughout our stay. The pool area and pool was beautiful - our fave part of the stay. Our apartment was spacious and clean but could have done with a paint and a deep clean. For what we paid, I would say it was good value.
Stayed 8 nights in Sep 2022
Response from Kate on 19 Oct,2022
Thank you for your review Tara. We will hopefully see you again soon.

10/10 Excellent

Des

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, bright, well-equipped apartment with an interesting and varied outlook. Can think of nothing meriting a negative comment.
Stayed 6 nights in Oct 2022
Response from Kate on 19 Oct,2022
Thanks Des for the 5 out of 5.

10/10 Excellent

Mark

Stayed 11 nights in Sep 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
The place was nice has a great view of Nerang river but was a little noisy as it is on the hwy
Stayed 9 nights in Aug 2022
Response from Kate on 19 Oct,2022
Thank you for your review Daniel

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and well equipped large apartment. Could have had a few small touch ups of paint in the on suite.
Stayed 8 nights in Aug 2022
Response from Kate on 19 Oct,2022
Thanks for the review Dean. We will pass on your comments to the owner.

8/10 Good

Roberta

Travelled with family
Liked: Amenities, property conditions & facilities
Staff were great and very accommodating. Great location. The beds (mattresses) need some updating, and the previous people left some food in the pantry which wasn't cleaned out.
Stayed 7 nights in Aug 2022
Response from Kate on 2 Sept,2022
Thank you for your review. We will forward the comments onto the owner.

8/10 Good

Zhi Ping

Liked: Cleanliness, room comfort
Great location
Really good location. We also had everything we need except toiletries. However I think it wasn't communicated clearly when we booked that the room would only be made up once a week instead of daily.
Stayed 7 nights in Aug 2022
Response from Kate on 2 Sept,2022
Thank you for the review. We will check the Housekeeping instructions.

8/10 Good

Mark Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is very central to all public transport, beach, shopping and restaurants. Great vies of the waterways
Stayed 8 nights in Jul 2022
Response from Kate on 10 Aug,2022
Thank you for your review.

4/10 Poor

Jenni

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed in a delux 2 bedroom apartment. The apartment is advertised as recently redecorated but this is not the case. The apartment does not appear to have been renovated since construction, except perhaps the kitchen but certainly not in recent times. There was mold on the inside and outside window sills, the blanket on the bed was visibly dirty (I had to request a replacement), the curtains were filthy, 4 glasses only for use over 7 days, plates dirty. The location and view is great but unfortunately this does not make up for the other issues. I would not stay here again.
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022
Response from kate on 17 Jul,2022
Thanks for our 8 rating.