Dear Pascal, Thank you for sharing your feedback. It is with regret to hear that your last visit fell short of your expectation. We definitely will take a note and move this case to action to ensure your next visit would give you a better experience and leaving a fond memory. On behalf of our staff, we would like to apologize for the inconvenience happened and we would like to invite you again to earn your trust. Your sincerely, Winda Lieady Hotel Manager

Dear SIr/Madame Warmest greeting from Ashley Sabang Hotel Jakarta Thankyou for chosing Ashley Sabang as your accomodation in Jakatra and share your experience here. We do really appreciate of your review, and we will try to consider of what you concern to our internal management. We are look forward to serve you again sir/madame. Sincerely Yours Mirza Asst. Hotel Management