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Reviews of N Hotel Harmoni Jakarta

3 out of 5
N Hotel Harmoni Jakarta
Jln. Majapahit No. 12, Jakarta Pusat, Jakarta

Reviews

6.4
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 7 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

5.6/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, bed sheets were stained, toilet didn’t flush, door handle broken, room very dusty, smelled like mildew
Stayed 2 nights in Feb 2023

10/10 Excellent

YASSINE

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
It's a decent stay for the money
Stayed 4 nights in May 2019
Response from Edward on 25 May,2019
Hi! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Edward

6/10 Okay

Verified traveller

So so hotel
They don't provide breakfast. No clear TV channel. Very good location & close to shopping area
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 29 Oct,2018
Hi Guest, Thank you for sharing your valuable input. We shall work as per your feedback to improve our services and make your stay nothing less than amazing. Regards , Ritesh Yadav

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Deboshree Mukherjee on 27 Sept,2018
Hi Guest, I am glad to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. As well an apology for any inconvenience caused to you, we make sure that we plan for a much better stay for you the next time. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Deboshree Mukherjee on 27 Sept,2018
Hi Guest, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee

6/10 Okay

Verified traveller

Liked: Staff & service
nice hotel
best and i definitely come again . xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 1 night in Apr 2018
Response from Ritesh on 14 Dec,2018
Hi, Guest! We are glad to see you liked our services. Keep this love coming :) Regards, Ritesh

6/10 Okay

William

Disliked: Cleanliness
Mosquitoes everywhere
Near the National monument bit far from famous fast-food chains like McDonald's, Burger King or other restaurants. Since it is near the a creek, there are many mosquitoes everywhere ( the lobby area and even the hotel room). Complimentary breakfast is not good. Looks like a ghost hotel. Very quiet and few guests. It's not a busy hotel. Not recommendable.
Stayed 1 night in Aug 2017

8/10 Good

Junko

Stayed 3 nights in Dec 2019

8/10 Good

Muhammad

Liked: Staff & service, property conditions & facilities, room comfort
Kamar mandi sumbat
Stayed 1 night in Jun 2019

4/10 Poor

JIAMING

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2019
Response from Edward on 25 May,2019
Sincere Apologies, Jiaming! We’re disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Edward

6/10 Okay

Abay

Liked: Staff & service, property conditions & facilities
Hotel ejonomis di area bisnis yang strategis
Kamar mandi kurang bersih dindingnya
Stayed 1 night in May 2019
Response from Edward on 25 May,2019
Maaf mendengar ini, Abay! Harap pertimbangkan ini sebagai kasus tidak aktif, karena kebersihan adalah salah satu prioritas utama kami. Beri kami kesempatan untuk menjamu Anda lagi dan kami akan memastikan bahwa Anda akan merasakan kenyamanan dan keramahan yang kami kenal. Salam, Edward

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap
You get what you pay for
Stayed 3 nights in Dec 2018
Response from Ritesh on 9 Jan,2019
Hi, Guest! We are glad to see you liked our services. Keep this love coming :) Regards, Ritesh

6/10 Okay

Richard

Liked: Staff & service
Beware of Mnay Mosquitoes....
Too Much Mosquitoes!!!! Very disgust....
Stayed 4 nights in Sep 2018
Response from Deboshree Mukherjee on 27 Sept,2018
Hi Richard , I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Deboshree Mukherjee

4/10 Poor

Théo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bof bof...
Pas de serviettes, pas de taie d'oreiller, pas d'eau chaude, pas de papier toilette. Quelques cafards. Le personnel ne maîtrise pas du tout l'naglais et a voulu nous faire payer le double du prix (prépayé + règlement sur place)
Stayed 1 night in Aug 2018
Response from Deboshree Mukherjee on 27 Sept,2018
Salut Théo, Je m'excuse pour l'expérience et les inconvénients causés. Vos commentaires m'aideront à travailler vers une meilleure expérience à l’avenir et je veillerai à ce que personne ne soit à nouveau confronté à de tels problèmes. J'apprécie votre coopération et votre compréhension à cet égard. Bonne journée. Merci, Deboshree Mukherjee

6/10 Okay

Salah

Mouais
Je n’y suis resté que 2 nuits et c’était amplement suffisant. Bon hôtel pour les petits budgets ou si Jakarta n’est qu’une étape pour vous. À 5 min à pieds du monument Monas de l’indépendance et à 15/20min de la grande mosquée Istiqal et de l’eglise qui se font face. Apportez des boules de quies si vous avez le sommeille léger car l’hôtel est collé à une route très passante toute la journée, heureusement que la nuit il y a moins de trafic. Personnel très agréable mais qui a un peu de mal avec l’anglais donc n’hésitez pas à utiliser Google traduction ou autre. Prévoir aussi des produits anti-moustiques si ces derniers trouvent que votre sang est un cru très rare. Pour les taxis utilisez les blue birds car ils vous mettent directement en taxi metters, évitez les taxis qui vous donnent un prix car c’est des grands voleurs ils vont jusqu’à doubler voire tripler leur prix, pour aller à l’hôtel le taxi m’a fait payer 250 000 idr (un autre m’avait demandé 300 000 idr) alors qu’au retour il était 2h du matin et la course au compteur était d’environ 110 000 (sans le péage de l’autoroute) donc pour son honnêteté je lui ai donné 150 000 idr (au départ et vers l’aéroport bien sûr).
Stayed 2 nights in Jul 2018
Response from Deboshree Mukherjee on 27 Sept,2018
Salut salah Je suis heureux de vous avoir servi. Nous nous efforçons continuellement d’améliorer nos services aux clients et de veiller à ce que nos services soient offerts de la meilleure manière possible à nos clients. membre de la famille élargie maintenant et j'espère que vous continuerez à nous soutenir. Bonne journée à venir :) Merci, Deboshree Mukherjee