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Reviews of Hotel By The Park

2.5 out of 5
Hotel By The Park
41-41A & 41B, Jalan Indah 15/1, Taman Bukit Indah, Johor Bahru, Johor Bahru

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 40 reviews" "
Rating 8 - Good. 6 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but extremely good
Excellent stay if you are here for food and shopping, and just need a place to sleep and shower. Surprisingly very clean place due to the no footwear indoor - I love this concept. One of the few best shower power and very good water temperature control. Also one of the best and helpful service. Excellent location. We will be back!
Stayed 1 night in Mar 2020
Response from Isaac Lim on 15 Mar,2020
Thank you for staying with us. Hope to see you next time.

10/10 Excellent

Peng Hwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Isaac Lim on 7 Feb,2020
Thank you hope to see you soon.

10/10 Excellent

Wee Yap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Isaac Lim on 19 Jan,2020
Thank you and hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small hotel but good location friendly staff no lift small room
Stayed 2 nights in Dec 2019
Response from Isaac Lim on 3 Jan,2020
Thank you for staying with us. Hope to see you next time.

10/10 Excellent

Peng Hwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Isaac Lim on 17 Dec,2019
Thank you for staying with us . Hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Isaac Lim on 12 Dec,2019
Thank you and hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and is located near to Aeon mall. There are many massage shops and food shops nearby. The boss and the staffs are very friendly and nice!
Stayed 5 nights in Dec 2019
Response from Barry on 9 Dec,2019
Thank You for Kind Review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. The room is clean and cozy. Value for money.
Stayed 1 night in Nov 2019
Response from Isaac Lim on 26 Nov,2019
Thank you for staying with us.Hope to see you next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was efficient and the owner is friendly. He recommended us yummy restaurant nearby. The room and toilet was clean. Good for staying a a night or two when you come to msia.
Stayed 1 night in Nov 2019
Response from isaac on 4 Nov,2019
Happy to know u have a good stay n Thank You for great review .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath towel has a smell. Hope it can be improved and better
Stayed 1 night in Oct 2019
Response from Isaac Lim on 1 Nov,2019
So sorry about it we will look into it. Thank you for the inform us. hope to see you next time. If have any problem just call and tell Isaac.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! This is my 2nd time staying, very clean place.
Stayed 1 night in Oct 2019
Response from Isaac on 27 Oct,2019
Thank You Guys N glad to be of service to you .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
If you are looking for a place to stay for a night or even for a few days of stay this place is a value of money and comfort. Just be ready to exercise for staircase access. many food choices nearby and shopping mall within a walking distance.
Stayed 1 night in Sep 2019
Response from Isaac Lim on 30 Sept,2019
Thank you for staying with us. Hope to see you next time.

10/10 Excellent

Wong

Travelled with family
Liked: Cleanliness, staff & service
Very speedy checkin and very helpful boss. Room is clean and cosy. Will definitely come back again.
Stayed 1 night in Aug 2019
Response from Isaac on 18 Aug,2019
Thank You Wong for the good review . Hope to see u again.. Best regards fm my boss

10/10 Excellent

Cj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the service, cleanliness and friendly crew members make my stay a pleasant one.
Stayed 1 night in Aug 2019
Response from Isaac on 18 Aug,2019
Thank You CJ for yr good review.. Glad to be of service to u .

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Isaac Lim on 19 Jul,2019
Thank you hope to see you again.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Friendly front desk, good pricing, will definitely come back for another stay
Stayed 1 night in Jul 2019
Response from Isaac Lim on 8 Jul,2019
Thank you for staying with us. See you next time.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in with no deposit. Friendly & helpful staff.
Stayed 1 night in Jul 2019
Response from Isaac Lim on 8 Jul,2019
Thank you for staying with us. Hope to see you next time.

10/10 Excellent

Ruby, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
Clean and very friendly owner. Will surely come back again.
Stayed 1 night in Jun 2019
Response from Isaac Lim on 25 Jun,2019
Thank you for staying with us. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Clean and very near to the mall
Stayed 1 night in Jun 2019
Response from Isaac Lim on 22 Jun,2019
Thank you for staying with us. Hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Had a very pleasant stay for 2 nights. Place really clean and friendly staffs. Will surely come back
Stayed 1 night in Jun 2019
Response from Isaac Lim on 17 Jun,2019
Thank you for staying with us, Hope to see you next time.

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, location near restaurant and shopping mall. Massage nearby too.
Stayed 1 night in Jun 2019
Response from Isaac Lim on 13 Jun,2019
Thank you for staying with us. Hope to see you next time.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean, very helpful and friendly staff.
Stayed 1 night in May 2019
Response from Isaac Lim on 18 May,2019
Thank you for staying with us see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I m really love this place and definitely will go back
Stayed 1 night in May 2019
Response from Isaac Lim on 17 May,2019
Thank you for staying with us see you next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The counter service is very good, friendly and helpful. The room also very clean. I will go back again
Stayed 1 night in Apr 2019
Response from Isaac Lim on 1 May,2019
Thank you for staying with us see you next time.

10/10 Excellent

Jaryl, Singapore, Sg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and warm services by then people managing the hotel. The hotel and the room are well maintained, clean, cozy and comfortable. Overall experience was excellent! There's a money changer just units away, and McDonald's is just a 3 minutes walk. It's a 5 to 7 minutes walk to Aeon Bukit Indah, very good location. Value for money! I'll be back definitely!
Stayed 2 nights in Apr 2019
Response from Isaac Lim on 28 Apr,2019
Thank you for staying with us hope to see you next time.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple clean place
Cheap and good. Have to climb stairs. No fridge. Friendly owner who is very hardworking.
Stayed 1 night in Apr 2019
Response from Isaac Lim on 27 Apr,2019
Thank you for staying with us. You may leave your things at our fridge we kept for you next time.See you next time.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front office
It will be good to have a staff manning the front office at all time for guests arrival.
Stayed 1 night in Jan 2019
Response from Isaac on 15 Jan,2019
Hi Andy, due to 2 to 3 staff per day n need to multi tasks, we will try our best to be present at lobby to attend to guests..TQ for yr staying with us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Place was amazing. I've always faced issues with water heater turning cold and hot intermittently but this place has no issue. Place is superbly clean. No dust no webs. Service is extremely good. No shoes beyond the stairs to the rooms. Room is comfy and has enough walking space. Highly recommended. I will stay again when opportunity arrives.
Stayed 2 nights in Dec 2018
Response from Isaac Lim on 17 Dec,2018
Thank you for staying with us and being a nice and friendly guest. Hope to see you next time.

8/10 Good

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good recommendations
Nice place to stay. Help to cool the room before we arrive.
Stayed 1 night in Nov 2018
Response from Isaac on 28 Nov,2018
Thanks for yr good review ..

8/10 Good

Jac, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room. My second time staying at this hotel.
Stayed 2 nights in Nov 2018
Response from Isaac Lim on 26 Nov,2018
Thank you for staying with us.Hope to see you next time.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Isaac Lim on 21 Nov,2018
Thank you for staying with us. Hope to see you soon.

10/10 Excellent

May, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the Park and close to amenities
1. Nice hotel by the Park and close to amenities - Food eateries; walking distance to Aeon mall 2. Hotel run by Family, they are nice and friendly, they even served you welcome drink and banana upon arrival 3. Comfort room especially the Bed Mattress, overall very clean and quiet. 4. Nice window view looking at the Park
Stayed 1 night in Oct 2018
Response from Isaac Lim on 15 Oct,2018
Dear May,thank you for the good review and hope to see you next time.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad to have stay here
Location is good. Within the town. Place is well kept. Security system is good. Need key to access the hotel.
Stayed 1 night in Sep 2018
Response from Isaac Lim on 1 Oct,2018
Thank you and glad you like the place. Hope to see you next time.

10/10 Excellent

Jack, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to shopping mall
Hotel location is near to shopping mall which is within walking distance. Clean and cosy room. Staff are friendly and helpful to guide us when we ask for directions and recommendations to places for dinner. Had a pleasant stay!
Stayed 1 night in Sep 2018
Response from Isaac Lim on 1 Oct,2018
Thank you for your good review Hope to see you next time.

10/10 Excellent

Stephen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly owner
Had a very pleasant hotel stay with a really friendly owner. The owner went over and above his job and offered to bring me around JB in his vehicle. Also offered to buy me beer. Room was really clean too.
Stayed 1 night in Sep 2018
Response from Isaac Lim on 12 Sept,2018
Thank you Stephen hope to see you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room and convenient location with lots of good food. Provide extra 2 pillows without extra charges.
Stayed 1 night in Aug 2018
Response from Isaac Lim on 16 Aug,2018
Thank you and hope to see you again.

8/10 Good

Mohd, Raub

Liked: Cleanliness, staff & service
No
Weekend busy susah parking, Ada bengkel kereta d belakang. Bunyi bising dan gangu nak tdo time 12am -2am
Stayed 2 nights in Aug 2018
Response from Isaac Lim on 8 Aug,2018
Mereka ada motor racing show mula 12am. Minta maaf ya.

10/10 Excellent

Ho, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Aug 2018
Response from Isaac Lim on 7 Aug,2018
Thank you and see you next time.

10/10 Excellent

M.Goto, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel so much. Very kind and friendly staffs, practically clean rooms, fast wi-fi, good location for many restaurant and AEON shopping center. Definitely I will stay this hotel next time again.
Stayed 1 night in Dec 2019
Response from Isaac Lim on 16 Dec,2019
Thank you for staying with us hope to see you next time.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
관광지가 아다 보니 좀 후졌어요 내가 예전에 살던 고시원인줄.. 타올도 베스타올 달랑 하나 밖에 없어요. 헤어드라이기도 없고 방음도 안되고. 전 2만원대에 예약 했는데 같은돈으로 조호르 시내에는 룸 컨디션이 훨씬 더 좋은데 오히려 번화가를 벗어난 주택가에 호텔이 같은 가격인데 시내보다 더 후지다는..방음도 전~혀 안 되어서 옆방인지 앞방의 티브이 소리 그대로 다 들리구요 티브이도 너무 높게 달아놔서 침대에 누어서 티브이 보면 티브이 밑엔 안 보여요 ㅋㅋ 익스피디아로 컴플레인 걸었더니 체크아웃 할 때 왜 컴플레인 걸었냐며 나한테 따ㅓ졌음 하여튼 비추비추비추예요
Stayed 1 night in Jan 2019
Response from Isaac Lim on 25 Jan,2019
Sorry we cannot understand your language when you check in and anything you need we will provide you asap. So sorry about that.