"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
Zhi Yan
Reviewed September 12, 2025Reviewed September 12, 2025
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
Great stay with family for 3 nights in KL. Five minutes walk to KLCC towers. Quiet room, with floor to ceiling glass window.Safety box is awesome. Not so much storage but the room, beddings is super comfortable and clean. Amazing view from the buffet restaurant (spacious) and bar on the top floor. Breakfast selection is limited but fresh, hot and tasty. They tried to change a bit of the menu every day. I like the best are the variety of fresh bread, coffee makers option if you prefer fancy...
Great stay with family for 3 nights in KL. Five minutes walk to KLCC towers. Quiet room, with floor to ceiling glass window.Safety box is awesome. Not so much storage but the room, beddings is super comfortable and clean. Amazing view from the buffet restaurant (spacious) and bar on the top floor. Breakfast selection is limited but fresh, hot and tasty. They tried to change a bit of the menu every day. I like the best are the variety of fresh bread, coffee makers option if you prefer fancy...
Everything about the hotel was flawless. Had an incredible stay with a superb view of the Petronas Towers. Super convenient to get to KLCC and other shopping areas! It was a restful stay that we enjoyed very much.
Everything about the hotel was flawless. Had an incredible stay with a superb view of the Petronas Towers. Super convenient to get to KLCC and other shopping areas! It was a restful stay that we enjoyed very much.
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
SUZHEN
Reviewed February 1, 2024Reviewed February 1, 2024
Our stay as a family of 3 was excellent. The options given to choose the bed type wasn’t sufficient when we had chosen 2 adults & 1 child below 12. End up, my wife and I squeezed into one double bed, and child on the other. The bed and pillow were comfortable. However to win the public over, it will always be nice to have one soft & one firm pillow per bed.
There is no mirror inside the room other than inside the toilet. So if 1 person is in the shower, another outside can’t get ready, esp for...
Our stay as a family of 3 was excellent. The options given to choose the bed type wasn’t sufficient when we had chosen 2 adults & 1 child below 12. End up, my wife and I squeezed into one double bed, and child on the other. The bed and pillow were comfortable. However to win the public over, it will always be nice to have one soft & one firm pillow per bed.
There is no mirror inside the room other than inside the toilet. So if 1 person is in the shower, another outside can’t get ready, esp for...
Anonymous traveller
Reviewed December 2, 2023Reviewed December 2, 2023
A very nice location right next to the twin towers. Fantastic roof-top bar with pool, overlooking the twin towers. Fantastic bunch of team, from the check-in team to the customer service by the pool, the conciege and the roof-top bar. Special mention of Dolly, who made our day from the moment we step foot into W.
A very nice location right next to the twin towers. Fantastic roof-top bar with pool, overlooking the twin towers. Fantastic bunch of team, from the check-in team to the customer service by the pool, the conciege and the roof-top bar. Special mention of Dolly, who made our day from the moment we step foot into W.
Alvin
Reviewed November 5, 2018Reviewed November 5, 2018
Amazing hotel stay! My group of 8 really enjoyed the stay and will definitely stay at the same hotel in future! Super convenient with everything within walking distance. Stayed for 3 nights and did not even managed to walk the whole area! I love the ecofriendly the hotel is with filtered tap in the room so we don't need to waste plastic bottles! Highly recommend this hotel!
Amazing hotel stay! My group of 8 really enjoyed the stay and will definitely stay at the same hotel in future! Super convenient with everything within walking distance. Stayed for 3 nights and did not even managed to walk the whole area! I love the ecofriendly the hotel is with filtered tap in the room so we don't need to waste plastic bottles! Highly recommend this hotel!
Jolene
Reviewed December 28, 2022Reviewed December 28, 2022
Stayed 1 night with brother and sister in law. We all had a pleasant suprise after assessing the rooms. They were spacious and clean with bathroom attached to all 3 rooms and an addtional toilet in the living room too. There also 3 balconies, we use it for drying our laundry LOL. Breakfast wasn't that bad but requires addtional variety.
Stayed 1 night with brother and sister in law. We all had a pleasant suprise after assessing the rooms. They were spacious and clean with bathroom attached to all 3 rooms and an addtional toilet in the living room too. There also 3 balconies, we use it for drying our laundry LOL. Breakfast wasn't that bad but requires addtional variety.
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.
Cw
Reviewed January 31, 2023Reviewed January 31, 2023