Misericórdia Hotels from S$91

"The hotel is not as pictured. There is no bar or restaurant or rooftop availability. To My understanding there had been a fire in the restaurant area a few weeks before our stay and it was not disclosed at the time of booking (not sure if this is expedias problem) and the hotel agent wasn't too empathetic to my concern. Also the rooftop wasn't open either, she stated it's seasonal (also not mentioned in details of hotel). Small room. The area is close to shops but it's also loud late night from partiers. "

"Everything was top notch from the restaurant, bar and spa facilities. The staff are very friendly and accommodating. It’s worth it. "

"The photos are very misleading. I’m still in shock how horrible the actual conditions were inside the rooms and bathrooms. Please see the attached photos as I know the hotel management will lie and make up excuses. The hotel manager refused any compensation for such an unacceptable condition for a supposedly deluxe 2 bed/2bath unit. Management was so dishonest and said we could have moved to another unit, but all the larger units were sold out that specific Sunday. I’m sure the horrendous conditions were not isolated to just one unit or one room. Poor management is pervasive with no accountability. This hotel advertises air conditioning, but they will not allow guests to use the air conditioning by saying their system is still programmed for winter mode even though it is late March and already warm in Lisbon. The location might be central, but I would not sacrifice cleanliness, safety, comfort, and basic maintenance of the rooms. The toilet seat was broken and soiled, sharp broken strips of wood sticking up from their poorly maintained wooden floors, and so many other visual signs of total neglect of the rooms. We had to report a plumbing leak inside the wall which flooded the floor with water. My whole family was so uncomfortable, and at the same time thankful that it was only a 1 night stay at Hotel Consulat. We were so happy to leave that awful dumpster of a hotel as early as possible. If you’re thinking old equals charming, this is really a far stretch by any standards. "

"Great location and very nice, comfy room. Though it's a restored building, they have offered lots of nice features. Friendly staff. I would stay there again for sure."

"Lovely neighborhood with the Timeout Market nearby. "

"Great property, spacious, well equipped, quiet, nice neighborhood with lots of shops and restaurants."

"Hôtel idéalement situé dans Chiado. Chambre très propre. Accueil et service extraordinaires. Communications rapides et efficaces. Nous recommandons sans hésiter après 5 nuits au total en avril."

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"Excellent service. "