Swissotel, Nakazaki hotels

"Beautiful hotel. Attached to a mall and it was super convenient. Loved it. "

"Staffs with good manner and room is clean."

"Good service"

"Great location. Lobby coffee/drink machine excellent."

"Very clean and spacious (for Japan) and is close to universal. That is where the positive stops. Check in time on website is 2pm but it is actually 3pm, and you cannot leave luggage so we were stuck waiting and wasting our day. This is not communicated clearly ahead of time except for in terms in an email 2 days prior. The room was freezing and all heating turned off when we arrived. Fire alarm in the unit continually and randomly sounded briefly for no reason, was a glitch. The beds are hard as a hard as the floor to sleep on. There are no staff available at all for questions. Check out time on the website is 12pm but it is not correct as they need you out by 10am. Feels more like an apartment than a hotel. Not recommended at all."

"The room was very clean and the location was perfect"

"Lovely hotel great area away from the crazy crowds "

"perfect internet connection."

"Clean and lovely helpful staff. Comfortable quiet rooms. Location was set close to the station. Would recommend!"