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Reviews of 24 Guesthouse Seoul City Hall

2 out of 5
24 Guesthouse Seoul City Hall
3F, 7, Deoksugung-gil, Jung-gu, Seoul

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 110 reviews" "
Rating 8 - Good. 49 out of 110 reviews" "
Rating 6 - Okay. 22 out of 110 reviews" "
Rating 4 - Poor. 12 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in you want to walk around all the important parts of Seoul (e.g. palaces, train stations, myeongdong etc.)
Stayed 12 nights in Mar 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities
Great location with easy subway access Really cute decor ^^ Staff was pleasant and polite Convenient elevator to the lobby Coffee, tea, water, microwave, fridge access Good for an independent traveler Room was clean however... -Though it was clean, room had a lingering funky smell and the walls had some old stains -Wall was badly peeling near the window in my room, maybe from water damage? -ALL the towels smelled like mildew! The only flaw that was entirely the guesthouse's responsibility was the weird severely peeling wall near the window. The window faces Deoksugung, so this spoiled the view for me. But more importantly, the window in the hallway was fine. TL;DR Great location, good value, clean room, but there were some things that looked or smelled bad despite being clean.
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
Hello, customer!We apologize for any inconvenience.We will do our best to provide a comfortable space.If you use it again next time, we will repay you with better service.thank you

2/10 Terrible

Isobel

Stayed 1 night in Mar 2023
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
Hello, customer!We apologize for any inconvenience.We will do our best to provide a comfortable space.If you use it again next time, we will repay you with better service.thank you

10/10 Excellent

D

Stayed 28 nights in Sep 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
Hello, customer!If you use it again next time, we will repay you with better service.thank you

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Not very clean. Quite an awful smell in the room.
Stayed 1 night in Sep 2022
Response from 24 Guesthouse Seoul City Hall on 27 Sept,2022
We apologize for any inconvenience.We will do our best to provide a more comfortable space.If you use it next time, we will repay you with better service.thank you

8/10 Good

Mikayla

Liked: Cleanliness, staff & service
Really good location and service by front desk however very small common room and bedroom had strange arrangement - single beds end to end. This wasn’t an “issue” though, and overall the hostel was value for money and very convenient.
Stayed 5 nights in Jan 2020
Response from Mark on 13 Jan,2020
Hi. I appreciate your compliment. I will try to keep doing good service on the good part that you said. Also, I will try to improve the part where you tell me. Thank you.

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from JIN on 31 Aug,2019
Thank you for visiting our guesthouse. I hope you had great time in Korea. Thank you again.

6/10 Okay

Joerg

Liked: Staff & service
Very reasonable price in good location
Great area, excellent also as a base for Seoul excursion with subway right next to hotel, reasonable restaurants in the immediate vicinity. Front desk people helpful. Bath in not so good condition, Bed ok and clean. Windows of room cannot be opened, AC only cools but does not bring in fresh air from the outside.
Stayed 1 night in May 2019
Response from seong woo kim on 31 May,2019
Thank you for review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Staffs are very kind. I am really satisfied staying here. I just suggest to travelers that you had better turn Fan and open Bath room door for drying it.
Stayed 3 nights in Apr 2019
Response from SKIP KIM on 1 May,2019
Thank you for your review. I hope we can meet here again :D SKIP KIM MANAGER

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice Room, Warm floors
The hotel is 1 stop away from Seoul station and is close to exit 1. It was difficult finding the entrance though as it was on a back end street. I stayed in a single bed room and it was spacious and clean with a little black mold on the outer edge of the bathroom glass enclosure. The room was a bit warm though since you are above a Chinese restaurant and you can feel the heat through the floors. Overall i would stay here again if i didn't want to splurge.
Response from Anna on 4 May,2018
Thank you for your review. We will be more careful about cleaning. Sorry that you didn't feel well in our guest house. We will improve it. Hope we could meet you next time. Thanks.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good location
Small room with little place for unpacking suitcases. With breakfast e.g. bread, cup noodles, milk, juice. Free laundry service. No daily housekeeping. Air-conditioning and shower pressure are good. Cleanliness is not very good becoz there are some yellow dirty stains on my bed sheet and some hair on the towels. There is counter staff who can speak in English and Mandarin. Great location in central area near city hall. Very near to City Hall Metro station Exit 1 just go down stair with a few steps.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money
Stayed 1 night in Jun 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hilary, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hostel and perfect location, friendly staff and very clean, there are no individual curtains on the dorm beds so I would recommend bringing an eye mask so that you don't get woken up by people going in and out of the room :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Colin, London

Liked: Property conditions & facilities
Good budget accommodation in a great location
A clean, safe affordable city centre option. The rooms are small as you would expect, the welcome warm, and the location terrific. You don't pay much and you get more than you pay for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place to stay! Excellent location, very clean and comfort room (for the Asian room size standards)!

8/10 Good

Tan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guesthouse near to subway station
Tiny room but you get what you need. Besides, it was within walking distance to several tourist attractions and near to subway station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Good Staff. Wifi and LCD TV are very good.
Response from Kang Paul on 8 Dec,2015
Thanks for our review hope to see you again Regards

10/10 Excellent

Will, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel closed to subway
The location is very good. It's just 15 min walk to myeong dong and namdaemun. There are red leaves under the hotel in november. The decoration is new and very clean However, the hotel is very noisy. There are always functions with loud speaker and proclaim. The room noise isolation is too bad. You can hear others' noise from other room in midnight. The front desk closed at 11pm and opened at 8am. Only basic breakfast with fried egg and bread provided. The overall comment is very value for money.
Response from Kang Paul on 8 Dec,2015
Hello Thanks for your review we are trying to improve the room isolation for provide a better stay to our guests About our breakfast, we provide bread, juice, jam, butter, 3 kinds of coffee, tea, egg and noodles since the guest house as opened... maybe you couldn`t see it

4/10 Poor

Masahiro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
used this hotel a few times. getting dirty and noisy.
Stayed 1 night in Mar 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guest house is good and many places like Daiso, Starbucks, BurgerKing, etc. are nearby.
Stayed 2 nights in Jan 2024

4/10 Poor

Kumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

CHIHARU

Disliked: Cleanliness

2/10 Terrible

??

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
추워서 자다가 깼습니다. 완전엉망
Stayed 1 night in Oct 2023
Response from 24 Guesthouse Seoul City Hall on 23 Nov,2023
안녕하세요 고객님!불편을드려 죄송합니다. 불편하셨던 부분은 더 노력하여 쾌적한 공간을 제공할 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

WONHO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from 24 Guesthouse Seoul City Hall on 23 Nov,2023
안녕하세요, 고객님! 다음에도 다시 이용해 주시면 더 나은 서비스로 보답해드리겠습니다. 감사합니다.

4/10 Poor

Fukui

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
隣の音が普通に響いて寝にくい環境でました。
Stayed 2 nights in Sep 2023
Response from 24 Guesthouse Seoul City Hall on 23 Nov,2023
안녕하세요 고객님!불편을드려 죄송합니다. 불편하셨던 부분은 더 노력하여 쾌적한 공간을 제공할 수 있도록 노력하겠습니다.감사합니다.

4/10 Poor

Miyuki

Disliked: Cleanliness, staff & service
立地が良いので3回目の利用ですがシャワールームの匂いが部屋に篭りがちなところとタオルが古すぎるのが残念です。
Stayed 1 night in May 2023
Response from 24 Guesthouse Seoul City Hall on 23 Nov,2023
안녕하세요 고객님!불편을드려 죄송합니다. 불편하셨던 부분은 더 노력하여 쾌적한 공간을 제공할 수 있도록 노력하겠습니다.감사합니다.

4/10 Poor

Ayaka

Disliked: Staff & service, amenities, property conditions & facilities
3,000円なら納得でしたが、、
Stayed 1 night in Apr 2023
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
こんにちはお客様！ご迷惑をおかけして申し訳ありません。より努力して快適な空間を提供できるよう努力します。次回もご利用いただくと、より良いサービスでお返事いたします。ありがとうございます。

8/10 Good

SUPATTRA

Liked: Staff & service, property conditions & facilities, room comfort
เดินทางสะดวก
เดินทางสะดวก ใกล้สถานีรถไฟฟ้ามากๆ และใกล้ที่เที่ยวหลายแห่งแค่เดินไม่กี่ก้าว คือ วัง ศาลาว่าการโซล และยังเดินไปจตุรัสฮวางฮามุน พระราชวังเคียงบกได้ด้วย ห้องพักโดยรวมสะอาด มีติดที่เดียวคือผ้าขนหนูบางและเหม็นอับมาก
Stayed 2 nights in Dec 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
สวสดคณลกคา!เราตองขออภยในความไมสะดวก.เราจะพยายามอยางดทสดเพอจดหาพนททสะดวกสบายหากคณใชอกครงในครงตอไป เราจะตอบแทนคณดวยบรการทดขนขอบคณ

4/10 Poor

YUKO

Stayed 1 night in Oct 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
こんにちはお客様！ご迷惑をおかけして申し訳ありません。より努力して快適な空間を提供できるよう努力します。次回もご利用いただくと、より良いサービスでお返事いたします。ありがとうございます。

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet établissement est à deux pas de la ligne de métro desservant tous les quartiers à visiter. Le quartier est plein de restaurants et de boutiques pour les fans de shopping. Les gérants sont disponibles et fort sympathiques. L'un des deux parle anglais ce qui a facilité mon séjour.
Stayed 16 nights in Oct 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
Bonjour, client !Si vous l'utilisez à nouveau la prochaine fois, nous vous rembourserons avec un meilleur service.merci

6/10 Okay

Miyuki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
Hello, customer!We apologize for any inconvenience.We will do our best to provide a comfortable space.If you use it again next time, we will repay you with better service.thank you

8/10 Good

MYOUNGBAE

Stayed 3 nights in Aug 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
Hello, customer!If you use it again next time, we will repay you with better service.thank you

6/10 Okay

Mihye

Travelled with family
Liked: Staff & service
딸아이와의 여행
딸 아이와 단 둘이 여행이었어요. 창문이 없어서 좀 갑갑했구요. 수건에 냄새가 좀 심해요. 수건이 딱딱하구요. 건조기에서 말리지 않나봐요. 게스트 하우스니 감안하고 지냈구요. 화장실이 좁지만 물은 잘나와서 잘 씻었어요. 창문있는 방으로 옮길껄 후회되었어요. 체크아웃하고 짐을 맡겨두고 이곳저곳 다닐수 있어서 편한 여행이었어요. 에어컨이랑 화장실 배기구가 더러워서 닦을려다가... 그냥 뒀어요. 끝도 없을것 같아서.
Stayed 1 night in Jul 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
안녕하세요 고객님!불편을드려 죄송합니다.더 노력하여 쾌적한 공간을 제공할 수 있도록 노력하겠습니다.다음에도 이용해주시면 더 나은 서비스로 보답하겠습니다.감사합니다.

10/10 Excellent

Mijin

Stayed 1 night in Jul 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
Hello, customer!If you use it again next time, we will repay you with better service.thank you

10/10 Excellent

?????????????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ชอบการบริการของพนักงานต้อนรับ ใส่ใจ แนะนำ และที่พักเดินทางสะดวก มีเครื่องใช้ครบ มีน้ำดื่มให้ จะมาอีก
Stayed 3 nights in May 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
สวสดคณลกคา!หากคณใชอกครงในครงตอไป เราจะตอบแทนคณดวยบรการทดขนขอบคณ

10/10 Excellent

?????????????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานต้อนรับอย่างดี เคยมาพักแล้วลืมเสื้อไว้ เค้าเก็บไว้ให้ด้วย ประทับใจมากๆ มีตู้น้ำดื่ม มีตู้เย็นกลางขนาดใหญ่ มีไมโคเวฟ สิ่งอำนวยความสะดวกเยอะมาก ใกล้รถไฟฟ้าใต้ดิน ใกล้ป้ายรถเมล์ มีร้านสะดวกซื้อและร้านอาหารใกล้ๆโรงแรม ทำเลดีมากๆ ไปเกาหลีก็จะไผพักที่นี่อีกครับ
Stayed 1 night in May 2022
Response from 24 Guesthouse Seoul City Hall on 3 May,2023
สวสดคณลกคา!หากคณใชอกครงในครงตอไป เราจะตอบแทนคณดวยบรการทดขนขอบคณ

8/10 Good

SEUNG IL

Travelled with family
Liked: Staff & service, property conditions & facilities
우풍이 다소 있었지만 하룻밤 묵기엔 큰 불편함은 없었습니다. 청결도 좋고 소음도 없었습니다.
Stayed 1 night in Nov 2021
Response from 24게스트하우스 서울시청점 on 6 Jan,2022
안녕하세요 고객님! 좋은 답변에 감사드립니다. 다음에도 이용해주시면 더 나은 서비스로 보답하겠습니다. 감사합니다.

10/10 Excellent

Seong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for touring Seoul
Stayed 1 night in Sep 2021

4/10 Poor

yeonsook

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
추위에 강하신분만 가능한 숙소입니다
도미토리는 추우니 추가요금 지불하면 따뜻한 싱글방을 쓸 수 있다고 하여 추가 요금 지불도 했건만 방바닥이 차가워 슬리퍼를 착용해야했고 밤새 보일러를 틀어주지않아 추워서 개인소장 이불까지 들고와 겨우 잠을 청할수 있었습니다 보일러 틀기 아까우면 전기 장판이라도 제공하든가 추워서 잠못잔 숙소는 처음ㅜ 정말 비추입니다
Stayed 1 night in Mar 2021
Response from 24게스트하우스 서울시청점 on 17 Mar,2021
안녕하세요 고객님! 죄송합니다. 잠자리가 불편하셨군요ㅠㅠㅠ 보일러 온도를 자동으로 설정해 두었는데 제대로 작동하지 않은듯합니다. 고객님의 의견을 반영하여 야간에 보일러 온도는 다시 확인 하겠습니다. 감사합니다.

10/10 Excellent

JOON YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고최고
코로나로 안전하게 비대면 체크인해주셔서 편리했어요~ 1박에 혼자인데도 수건도 넉넉히 주시고 가장 좋았던 건 룸 업그레이드해주신거였어요! 근처 어느 호텔에서도 못 볼 덕수궁 내집마당 뷰~! 정말 궁 안에 들어와있는 것만 같았네요 ㅋㅋ 아침에 시간이 없어서 조식 이용은 못했지만 뭔가 먹거리들이 풍성했습니다. 다음에 또 이용할게요^^
Stayed 1 night in May 2020
Response from 매니저 김성우 on 2 Jun,2020
안녕하세요 24게스트하우스 서울시청점입니다. 편안하게 이용하셨다니 감사합니다. 더 좋은 서비스와 더 좋은 객실로 보답하겠습니다. 또 이용해 주세요.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
ใกล้สถานีรถไฟใต้ดิน City Hall (แต่ต้องยกกระเป๋าขึ้นบันได) สามารถเดินไปเมียงดงได้ (ประมาณ 2-3 ป้ายรถเมล์) มี GS25 ร้านอาหาร และร้านกาแฟ เกสเฮ้าส์อยู่ชั้น 3 มีลิฟต์ (แต่ถ้าคนเฝ้าไม่อยู่อาจจะมีคนอื่นขึ้นมาได้) ในห้องมีผ้าขนหนูผืนน้อย ครีมอาบน้ำ ยาสระผม ครีมนวดผม พื้นมีฮีทเตอร์(พื้นร้อนเกือบตลอดเวลา) ห้องน้ำสะอาด3/5 มีรอยต่อสติ๊กเกอร์ที่มองลอดเข้าไปได้ อาหารเช้า ขนมปัง แยม เนย คอนเฟต นม มีตู้เย็นส่วนกลาง สตาฟโอเคคุยภาษาอังกฤษได้ค่ะ
Stayed 5 nights in Feb 2020
Response from MANAGER on 31 Mar,2020
Hi. I appreciate your compliment. I will try to keep doing good service on the good part that you said. Also, I will try to improve the part where you tell me. Thank you.

6/10 Okay

HENGMIN

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2020
Response from 김성우 on 14 Mar,2020
안녕하세요 24게스트하우스 서울시청점 입니다. 먼저 저희 게스트하우스를 찾아주셔서 정말 감사합니다. 부족한점을 보완하여 더 발전하는 게스트하우스가 되도록 노력하겠습니다. 감사합니다.

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
직원이 카운터에 잘 없다.. 전화도 안받음. 체크인 체크아웃은 셀프로 하면 됨. 시티뷰에서 묵었는데, 외풍이 심했다...추워요. 비누는 따로 없으니 챙겨가길 바랍니다. 그것들 외에는 괜찮았어요. 참, 제가 갔을 때는 시위가 있어서 낮에는 시끄러웠습니다. 밤에는 조용했어요. 참고하시길 바립니다.
Stayed 1 night in Jan 2020
Response from 김성우 on 28 Feb,2020
안녕하세요 24게스트하우스 입니다. 먼저 고객님께 불편을 드려 죄송합니다. 해당 부분 조치한 상태이니 다시 한번 방문해 주신다면 발전된 모습 보여드리도록 하겠습니다. 감사합니다.

8/10 Good

Ana Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Mark on 18 Dec,2019
Hi. I appreciate your compliment. Thank you.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
駅から近いが清潔感に欠ける
違う店舗に何軒か泊まったことがあるが、ここが１番清潔感に欠けていました。 また部屋が暑くても窓がないことから温度調節が難しく、寒い季節だったのに寝苦しかった。 駅からは近かったのでその点はよかった。
Stayed 1 night in Nov 2019
Response from Mark on 18 Dec,2019
Hi. We apologize for the inconvenience. I will try to improve the part where you tell me. Thank you.

8/10 Good

IN AH

Liked: Cleanliness, staff & service, property conditions & facilities
근접성 뛰어난 게스트하우스
교통 매우 편리 직원 매우 친절
Stayed 1 night in Oct 2019
Response from 매니저 전진명 on 10 Oct,2019
안녕하세요 고객님! 먼저 좋은 후기를 남겨주셔서 진심으로 감사드립니다. 더 좋은 객실과 서비스를 제공하기 위해 말씀해주신 점 개선될 수 있도록 노력하겠습니다. 다음에도 만나뵐 수 있길 바랍니다. 감사합니다.

10/10 Excellent

DAICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from JIN on 2 Sept,2019
Hello DAICHI, thanks for your nice review. We are happy that you've stayed well. Hope you come again another time. Thanks again:-)